Tribunal Conditionally Approves Shoprite’s Acquisition of Certain Massmart Owned Stores

The Tribunal has approved, with conditions, the proposed merger wherein Shoprite Supermarkets (Pty) Ltd (“Shoprite”) intends to acquire certain retail supermarket stores, wholesale and retail liquor stores, wholesale stores and the Massfresh business from Massmart Holdings Limited (“Massmart”). The conditions imposed by the Tribunal seek to address identified competition and public interest concerns and include

How to Give Your Retail Store a Competitive Edge

Sarah Moseley, head of vertical solutions and business development, retail and consumer goods at BT, shares her insights on how retail and consumer goods businesses can strategically leverage their digital transformation ambitions to retain consumer loyalty, and empower consumer purchasing decisions and repeat business. By supporting real-time decision-making, combining edge computing with digital signage improves

PayU Shares Black Friday and Cyber Monday Insights

Big ticket items and new payment methods deliver surprising data Black Friday and Cyber Monday came and went with a positive bang and a bag full of surprises, despite the concerns of pressure exerted by inflation and loadshedding. Chairperson of the ECommerce Forum of South Africa (EFSA) and PayU CEO, Karen Nadasen, shared, “Following trends from

Value-Added Services Will Define the Future of E-commerce

The South African retail space has seen some dramatic changes in a relatively short time. Online shopping has become the new normal bringing with it new payment opportunities and some key challenges yet to be overcome. In this fast-changing landscape it is important for merchants to find their preferred e-commerce partner of choice who will

Africa’s Changing Shopping Trends Allow E-tailers to Meet Customers’ Evolving Expectations to Gain Long-Term Loyalty

By Darijan Bošković, Sales Director: Africa at Infobip The African continent is widely considered retail’s next big gold rush, based on its population of 1.4 billion people, which includes more than 500 million internet users and over 330 million eCommerce consumers. Additionally, with 19 of the top 20 fastest-growing countries in the world, the continent’s

Real-Time Data Tracks Considerable Growth in Black Friday and Cyber Monday Spend

Hot on the heels of yet another interest rate increase adding more yet squeeze on businesses and consumers alike, South Africans showed they still have an appetite for retail spend, with data from leading omnichannel payment solutions provider Ecentric Payment System’s 2022 Black Friday Payment Gateway Dashboard showing whopping increases in both transactions volume and

Makro Pietermaritzburg Makes a Comeback with a Brand-New Store!

Makro Pietermaritzburg store officially re-opened its doors to customers and traders on 23 November. “We have been inundated with requests from the Pietermaritzburg community to re-open the store and have gone through an extensive renovation project over the last 12 months to give them an even better shopping experience at Makro. During the rebuild, we

Tingg by Cellulant Wins Merchants Payment Company of the Year at the 2022 Nigeria BusinessDay Banks and other Financial Institutions (BAFI) Awards

There are more than 400 businesses and outlets using Tingg by Cellulant’s solution across Nigeria  Tingg, Cellulant’s (https://www.Cellulant.io) acclaimed payment platform has been recognized as the ‘Merchants Payment Company of the Year 2022’, award at the BAFI Awards. The recognition was bestowed at the 10th BusinessDay Banks and other Financial Institutions (BAFI) awards event, which was

Truworths International to List on A2X

Leading retail group Truworths International will list its shares for trade on A2X Markets from 5 December 2022. Truworths will retain its listings on the Johannesburg Stock Exchange (JSE) and Namibian Stock Exchange (NSX) and neither of these listings, nor Truworths’ issued share capital, will be affected by the secondary listing on A2X. Truworths is

ECommerce on the Move| 2023 Trends South Africa

By 2025 the value of ecommerce transactions in SA is expected to reach R225bn as reported by IOL. The market itself is estimated to reach R400bn the same year, facilitated by more than 1 billion transactions annually, pushed by the ‘convenience factor’ as consumers found their fit during the long days of lockdown. Add to

CQuential Rolls Out Warehouse Management System for ECONOFOODS™ National Network

ECONOFOODS™ a highly successful provider of frozen and chilled foods plus a wide variety of grocery products has selected leading warehouse management software (WMS) specialist, CQuential Solutions to fulfil its warehouse management needs as it expands its distribution network. ECONOFOODS™ currently has seven distribution centres and twenty-seven retail outlets that span six provinces in South

Naspers Delivers Strong Ecommerce Revenue Growth and Operating Performance

Naspers Limited (JSE: NPN) has announced  a solid set of results for the first half of the year. Despite a turbulent period during which industry growth expectations and valuations came under significant pressure, we have increased ecommerce revenues and continued organic investment into those segments where we see the highest growth potential. This investment is

RFG Earnings up 57% On Strong International Recovery

RFG Holdings increased headline earnings by 57% to R361 million in the year to September 2022 as its international division capitalised on higher global demand for canned fruit products and delivered a strong recovery in profitability. The Western-Cape based food producer, which owns market-leading brands Rhodes, Bull Brand, Magpie, Squish, Hinds and Today, increased revenue

Lewis Group – Strong Growth in Credit Sales as Consumers Under Increasing Pressure

Lewis Group increased merchandise sales by 4.3% to R2.1 billion in the six months to September 2022 as trading conditions weakened significantly in the second quarter of the financial year. Credit sales grew by 16.4% while cash sales declined by 8.1%, reflecting the pressure on consumer disposable income. The group increased headline earnings by 4.4%

Clicks Group to Acquire Sorbet Beauty Salons

Health and beauty retailer Clicks Group is to acquire Sorbet Holdings, the owners of the national chain of Sorbet beauty salons, for R105 million. The Sorbet Group is a beauty salon franchise chain of over 190 outlets across South Africa, operating under the Sorbet (all-round beauty therapy), Sorbet Man (men’s grooming) and Candi & Co

Shoprite Group Operational Update for the Quarter Ended September 2022

This voluntary announcement is issued in conjunction with the Shoprite Holdings Annual General Meeting and serves to update shareholders on the Group’s first quarter period ended September 20220(“the first quarter”, “the period”). The Group Increased sales for the first quarter by 18.6%. Excluding RSA LiquorShop, the Group increased sales by 15.9%. It is worth noting

Woolworths Holdings to List on A2X

Leading South African retailer Woolworths Holdings Limited (WHL) will list their shares for trade on A2X Markets (A2X) from 2 December 2022. WHL will retain its primary listing on the Johannesburg Stock Exchange (JSE) and its issued share capital will be unaffected by its secondary listing on A2X. A2X is a licensed stock exchange that provides a secondary

Customers Can Expect ‘Smart Changes’ at Pick n Pay this Black Friday

Pick n Pay will deliver its biggest and strongest Black Friday deals as it moves to offer deals perfectly suited to its customers under its two supermarket brands and growing online presence. Added into the offering this year will be deals offered by its new homeware online shop. Black Friday has become Pick n Pay’s

Nestlé Partners With Africa Food Prize to Strengthen Food Security and Climate Change Resilience

Nestlé announced today that it is partnering with the Africa Food Prize to help accelerate the transformation of food systems in Africa, as a way of strengthening the continent’s food security and building greater climate change resilience. The Africa Food Prize awards USD 100,000 to individuals and institutions that are pioneering agricultural and food systems

Pick n Pay Launches Online Homeware Store

Pick n Pay Home offers new and exclusive online-only products and customers get an impressive new Smart Shopper benefit Customers across South Africa will now be able to shop online at a brand-new Pick n Pay Home shop for a range of exciting new products that will only be available online. The new online shop will be

Jumia Announces Leadership Changes to Support its Journey Towards Profitability

New leadership appointed with a plan focused on path to profitability and e-commerce fundamentals Jumia Technologies AG (NYSE: JMIA) (“Jumia” or “the Company”) today announced the appointment of a new Management Board and Acting CEO, while Jeremy Hodara and Sacha Poignonnec, Co-CEOs, will be stepping down effective today. The Supervisory Board has appointed Francis Dufay

Checkers Rolls Out New Trolleys Made From Hundreds of Recycled Milk Bottles

Checkers is rolling out new shopping trolley baskets made from 100% recycled plastic – mostly old milk bottles – thereby diverting more than 40 tons of recyclable material from landfill. The retailer’s trolleys have contained at least 35% recycled content since 2018. Now it is the first major South African retailer to have trolley baskets made

It’s All Systems Go for Black Friday: The Shoprite Group Gears Up for Shopping Event of the Year

Customers can rest assured, there will be no crashing trolleys, apps or e-commerce platforms this Black Friday at the Shoprite Group. The world’s biggest shopping event is around the corner and the Group has all systems ready for action ahead of this retail extravaganza. The Group continues to explore innovations that are reimagining the future of retail

Opinion Piece: Hyper Personalisation and Enhanced CX Will Be Key to Online Retailers’ Black Friday Campaigns

By Kabelo Ngwane, Head of Customer Success at Infobip Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – Black Friday. However, experts warn

L’Oréal, World’s No.1 Cosmetics Brand, Finally Debuts in Nigeria Through KongaHealth

L’Oréal, the world’s leading beauty company, is set to finally launch in the Nigerian market after an exclusive distribution agreement was signed with KongaHealth, a leading healthcare distribution company early last week. Headquartered in Paris, France, L’Oréal would be making a grand entry into Nigeria, with feelers indicating that the brand intends to take leadership

In a Sea of Online Shopping, Retail Must Prepare for a Phishing Frenzy

As South African shoppers and retailers prepare for Black Friday and the festive season, cyber criminals are casting increasingly wider – and more sophisticated – nets. Gilchrist Mushwana, Director at BDO South Africa and Head of Cybersecurity Service Line, discusses phishing and what retailers must do to guard against this threat to ensure that their

Clickatell Research Finds Opportunity for Retailers to Drive Commerce Experience via Mobile Messaging

Clickatell’s latest Chat Commerce Trends Report found 86% of shoppers are interested in a personalized messaging experience  Clickatell (www.Clickatell.com), the Chat Commerce and business messaging leader, announced the results of its latest Chat Commerce Trends Report: Retail Edition, which reveals new findings about how today’s consumers prefer to communicate and make purchases with retail companies through mobile

Makro Alberton Store Transforms to a Fresh Look, Spacious Layout, and an Improved Shopping Experience!

Makro Alberton has revamped its newly transformed store to give customers a new and improved shopping experience with the latest technology. Officially launched in 2013, the store was established to service the communities of Alberton and the southern suburbs. As the energy crisis persists nationally – the retailer will also be the first to offer

RCS Expands its 30 000-Large Shopping Network with a Partnership Agreement with Bounty Brands

RCS, the consumer finance arm of global bank, BNP Paribas has announced its most recent partnership with Bounty Brands – the holding company behind some of South Africa’s most ubiquitous clothing names. This strategic development aligns with its aims to make store credit more widely accessible to the broader South African market by expanding its

STBi Approves and Commends the Shoprite Group’s Emissions Targets

The Shoprite Group’s near-term science-based greenhouse-gas (GHG) emission reduction targets have been approved by the Science Based Targets initiative (SBTi). In its Target Validation Report, the SBTi stated it commends the Group’s “ambitious 1.5°C-aligned target, currently the most ambitious designation available through the SBTi process”. The SBTi mobilises companies to set science-based targets. It is a partnership

Revitalised Massmart Online Ready for Black Friday

2022 has been a transformational year for eCommerce at Massmart following initiatives that have significantly improved the online customer experience across the group’s shopping websites and apps. One result is that Massmart will maintain its 2-5 day delivery promise during the year-end peak trading period that includes Black Friday and the festive season – a

Black Friday Set to Surpass Christmas Sales

With the imminent arrival of the Black Friday promotion frenzy, NielsenIQ has analysed the dominance of this shopping phenomenon and found that Black Friday was bigger than the traditional festive season purchase week in December 2021.  In fact, during Black Friday, more than half the volume of all FMCG products was sold on promotion, equating

Investment in Leading Tunisian Snacks Producer and Creation of New North-African Fast-moving Consumer Goods (FMCG) Platform

The investment is consistent with Admaius’s strategy of investing in African FMCG companies positioned to benefit from growing incomes and increasing demand for products tailored to meet local needs  Admaius Capital Partners (www.Admaius.com), a leading pan African private equity house, (“Admaius”) announces that, via a subsidiary of the Virunga Africa Fund 1, it has made

Pick n Pay Opens New Ultra-Modern, Energy Efficient Flagship Store in Cape Town

Pick n Pay has unveiled its new flagship store in Cape Town. The Waterstone store in Somerset West will be the model for what customers can come to expect at all revamped Pick n Pay stores in the future. This follows the announcement earlier this year that Pick n Pay would  be organised into two

Spur Gives the Springboks a New Taste for Life

Spur Steak Ranches, South Africa’s favourite restaurant, has joined forces with SA Rugby to become the Official Restaurant of the Springboks. The iconic brand resumes its partnership, having agreed to a deal that will see the well-known restaurant chain partner with SA Rugby until the end of 2024. Spur’s links with the Springboks stretch back to the

Shoprite Makes a Strategic Investment in Local Technology Start-Up

The Shoprite Group made its second minority investment in a South African tech start-up this year. In the most recent transaction, the retailer is among a group of companies, led by Buffet Investments and KLT, in an undisclosed expansion round in Omnisient, Africa’s first privacy-preserving data collaboration platform provider. “We are excited by local start-ups that

Moolman Group Grows its Investment Portfolio With Three New Malls

Moolman Group has successfully opened three developments – two new shopping centres and one retail redevelopment – in two days. Hebron Mall in the North West province, and Matsamo Mall in Buffelspruit and Merino Mall in Ermelo, both in Mpumalanga, opened successfully last week. In addition to introducing valuable retail infrastructure in exceptional environments that

The Role of Food Processing Technologies and Packaging in Reducing Food Loss and Waste

By Lebo Mothobi-Tilo, Marketing Director, Tetra Pak South Africa In 2019 alone, one third of all food produced globally was lost or wasted. That’s 1.3 billion tons of food worth R18 trillion according to estimates from the FAO (Food and Agriculture Organization). If food loss and waste (FLW) were a country, it would be the

Business Needs a Greater Sense of Urgency From Government to Help Restore the Economy

By Gareth Ackerman, co-chair of the Consumer Goods Council of South Africa (CGCSA) As politics takes over ahead of the general elections in 2024, the government’s inertia on policy-making, its lack of decision-making and inability to deal with the country’s challenges threaten to under the hard work business is putting into growing the economy. The government

Pick n Pay to List on A2X

Pick n Pay Stores Limited has been approved for a secondary listing on A2X Markets (A2X). Its shares will be available for trade on A2X from 1 November 2022. The Pick n Pay Group, with a market cap of around R27 billion, will retain its primary listing on the Johannesburg Stock Exchange (JSE) and its

Nestlé Appoints Nicole Roos as New Managing Director for East & Southern Africa

Nestlé ESAR welcomes its first female Managing Director on 1 November 2022 Nestlé has appointed Nicole Roos as the Managing Director for East and Southern Africa Region (ESAR) headquartered in Johannesburg South Africa, succeeding Bruno Olierhoek whose term ends on 31 October 2022. Olierhoek will move on to a new assignment in due course having

Positive Pick n Pay Performance with Good Progress on Ekuseni Strategic Plan

The Group delivered a positive performance in its first trading period under its new Ekuseni strategic plan, launched in May 2022.  Group turnover was up 11.5% year-on-year. Even when normalising for disruptions in the base period – due to the civil unrest, and Covid-19 liquor restrictions last year – Group turnover increased by an encouraging

Clicks Group Dividend up 30% as Retail Sales Increase 11.7%

Group turnover increased by 6.0% to R39.6 billion, with headline earnings per share increasing by 33.5% Adjusting for the financial impact of the KwaZulu-Natal civil unrest and related insurance payments received by the group, headline earnings from continuing operations grew by 11.9%. The group generated cash inflows from operations of R4.3 billion and the return

Standard Bank and Woolworths Debut SA’s First Sustainability-Linked Transactional Deposit Structure

Standard Bank has partnered with Woolworths Holdings Limited to successfully execute the first sustainability-linked transactional deposit structure in South Africa. The transactional deposit structure links the interest Woolworths earns on their deposits to the achievement of Environmental, Social and Governance (ESG) targets. The KPIs and sustainability performance targets (SPTs) agreed between Woolworths and Standard Bank,

Gareth Ackerman Says Business Sector Has to Step up to Help Solve the Country’s Economic/Infrastructure Problems

The co-chairman of the Consumer Goods Council of South Africa (CGCSA) Gareth Ackerman today said the private sector cannot longer wait for government to solve the country’s worsening infrastructure crisis because the state is failing to deliver. Addressing the annual summit of the CGCSA in Sandton, Ackerman said businesses will have to provide solutions than

Massmart Joins the Ranks by Offering Accessible Business Finance to South Africa’s SMEs

Massmart has joined forces with local Fintech, Retail Capital, providing access to funding to small, medium enterprises (SMEs) in South Africa. Retail Capital is one of the country’s leading alternative funders and a leader in Fintech solutions. “There are approximately 2.6 million SMEs in South Africa contributing 34% to GDP, however many still struggle to

ACI Smart Engage Wins Juniper Future Digital Awards for Retail Innovation

Unique mobile engagement platform recognized by Juniper Research as trend towards “anytime, anywhere” shopping gathers pace ACI Worldwide (NASDAQ: ACIW), a global leader in mission-critical, real-time payments software, has been honored by Juniper Research in Future Digital Awards 2022 Fintech & Payments, which recognizes innovation in payments, retail and fraud prevention. ACI Smart Engage received the highest accolade — a Platinum Award — in

Shoprite App Wins Big at MTN Business App of the Year Awards

Shoprite’s mobile application, with the Money Market Account functionality at its core, is the winner of Most Innovative Solution and App of the Year at this year’s MTN Business App of the Year Awards. The app supports Shoprite’s Money Market Account, a fully-fledged, transactional bank account – the first by a SA retailer – and the lowest-cost bank

From Reducing Shopping Queues to Delivery Times: How the Shoprite Group Innovates using AI

In the age of big data, the Shoprite Group is at the forefront of innovating with artificial intelligence (AI). As one of the world’s leanest and most advanced retailers here are three leading innovations which have had a marked impact on the Group’s operations as it continues to create the best possible customer experience: Ensuring

Boost Black Friday Sales and Service with 1Stream CRM

Black Friday is the most anticipated shopping day of the year, with many consumers planning ahead to make the most of discounted deals. For retailers, Black Friday and Cyber Monday mark the beginning of the festive shopping season and are an opportunity to boost and maximise revenue and attract new customers to their brands with irresistible