Feb 7, 2025
Infobip | Shifting Expectations – Steering through the Logistics of Change in South Africa
By Pia Knežević, Squad Lead for Mid-Market at Infobip Rapidly evolving customer expectations are putting the logistics and transport sector under pressure to enhance customer engagement by focusing on providing real-time updates and rapid responses across multiple channels. What we have noticed is that consumers have more choices than ever before in selecting the transport