Omnisient Recognised for Impact on Growing Financial Inclusion in Africa

Omnisient, the global leader in privacy-preserving data collaboration, was recognised at the Africa Bank Summit held in Nairobi this week for the impact it is having on growing financial inclusion in Africa. This accolade highlights a groundbreaking initiative that has enabled banks to assess credit risk and qualify millions of previously underserved individuals by analysing

Pick N Pay Looks Ahead to Restore Profitability in Its Supermarket Business

Following a disappointing full year performance for FY24, Pick n Pay CEO Sean Summers unveiled the new board-approved six-point strategy to restore the Group’s core Pick n Pay supermarket business to profitability. The Group delivered a weak FY24 result to 25 February 2024, driven by a substantial trading loss in the Pick n Pay business,

bpSA Celebrates 100 Years in South Africa

bp Southern Africa (bpSA) notches up one hundred years of fueling South Africa this month, on 9 May 2024 to be precise, and will use the milestone to refresh and re-energise for the next century and beyond. A programme of centenary events is planned over the coming months to thank employees, partners, dealers and stakeholders

Digital Transformation Drives Resilience in Africa’s Manufacturing Sector – SYSPRO

By Mark Wilson, CEO, SYSPRO EMEA & APAC There’s no avoiding the reality that we’re in a tough economic cycle laden with global and local uncertainty. Since 2020, the manufacturing sector has undergone a period of unprecedented change. Multiple overlapping – and largely unpredicted – macro-level shocks have combined to create a radically changed world.

Fair Cape Dairies – The 5 Time SA Dairy Champs

Fair Cape Dairies, a leader in sustainable and ethical dairy farming, has once again emerged victorious at the prestigious South African Dairy Championships, solidifying their position as a Champion of quality dairy products across South Africa. The 2024 competition saw Fair Cape Dairies securing the most wins across various categories, a testament to their unwavering

Engen Partners With Grain SA at Nampo to Keep Driving Agriculture Forward

Engen, a leading energy and solutions partner dedicated to enriching lives for a sustainable future, will again proudly partner with Grain SA as a sponsor of the Nampo Harvest Day 2024. Scheduled to run from 14-17 May 2024 in Bothaville in the Free State, Nampo Harvest Day showcases agricultural innovation, aligning perfectly with Engen’s mission

Smartfill Spearheads Packageless Retail With Major Accelerator Backing

Smartfill, a greentech startup that eliminates the need for single-use plastic through a smart, efficient and sustainable dispenser solution, has been accepted into two prestigious programmes: Level 4 of the Microsoft Startup Founders Hub and the Climate Finance Accelerator (CFA). Smartfill further holds a grant from the AgriTech Innovation Centre at the UK Research and

PEPKOR Disrupts Sa’s Loyalty Landscape With +More Digital Rewards Programme

98.7% of South Africans accessed the internet using a mobile phone, according to Statista’s 2024 data. Recognising this trend, PEPKOR, which has the largest retail store footprint in southern Africa, has launched +more, a new digital loyalty programme spanning over 5 000 stores. By introducing this digital platform, the company aims to make customers’ lives

Tetra Pak South Africa Joins the Proudly South African Family

Tetra Pak South Africa announced that it has officially become a member company of Proudly South African organization at an event that took place at Monte Casino on 30 January. In attendance was 1st Secretary of Trade and Economic Affairs, Swedish Embassy Mr. Martin Jornrud, representatives from various South African Government departments Department of Trade

Frontline Retail Workers Can Make or Break the Customer Experience, and in Turn the Business – BDO South Africa

As businesses across the globe work towards making culture and employee wellbeing an integral part of their organisations, the retail industry should consider this when it comes to their retail employees says Serena Ho, head of consumer market at BDO South Africa Inc. Here they discuss the important role of retail employees in powering the

Pick N Pay Reports Disappointing Result for the Six Months but Delivers Good Growth in Key Areas

The Group experienced a particularly challenging period, delivering a disappointing result at a time of high load shedding costs and increased competitive intensity. The Group spent just under R400-million on diesel which added to expense growth, and limited its ability to respond to strong competitor promotional activity. Group turnover growth was 5.4% (like-for-like 2.3%), with

Tetra Pak Partners With Clover to Launch New Packaging to Boost Product Differentiation

For the first time in South Africa Clover Tetra Pak’s long-standing customer will produce their premium custard “Clover Bliss Double Cream” using the new Tetra Pak® Tetra Brik® Aseptic 1000 Square Metallic packaging material which will help products stand out on the shelf. Clover is one of the largest branded consumer goods companies in South

Sean Summers to Return as Pick N Pay CEO

Pick n Pay announced today that Pieter Boone is stepping down as Group CEO and will be replaced by Sean Summers. Sean returns to the Group following a previous, highly successful, tenure as CEO between 1999 and 2006. Pieter will assist Sean through a short handover period. Chairman Gareth Ackerman commented: “I want to thank

Pick N Pay Pilots First Zero-Waste Supermarket Store

Pick n Pay has launched its first zero-waste supermarket pilot in Cape Town, reinforcing its commitment to reducing food waste. The pilot tests a net-zero waste model by diverting food waste to local farmers, composters or waste-to-energy facilities. All edible surplus food – food that has passed its sell-by date but not its use-by date

How Can Embedded Payments Drive Better Online Retail Customer Experiences? – Paystack

By Joel Bronkowski, Country Lead, South Africa at Paystack With South Africa’s online retail space now worth more than R50 billion and growing continuously, the sector is only going to become more competitive. That’s true for online retailers of all sizes too. At the top of the market, online-only players that have long been dominant

Unified Payments Taps Compass Plus Technologies for its New Payment Gateway Platform to Future-proof its E-commerce Acquiring Business

Unified Payments (UP), Nigeria’s premier financial technology service provider, has successfully launched its e-commerce gateway services built on the new state of the art payment gateway platform from Compass Plus Technologies. The strategic move further strengthens the 18-year partnership between the two technology titans and has enabled UP to become the first institution in the

Leadership Moves at the Argility Technology Group

The Argility Technology Group (ATG) – this year celebrating forty-five years of operations and latterly owned by Smollan, has a new CEO. Tanya Long takes over the role from Marko Salic who now moves to the position of Chief Data Officer (CDO) for the Smollan Data & Technology cluster and Chief Technology Officer (CTO) for

Amplifin Launches Heavyweight Solution for Small to Medium Business

In the dynamic business landscape, growing enterprises encounter an escalating array of challenges that demand innovative solutions. Amplifin recognises that as businesses expand, their concerns multiply – from financial intricacies to operational complexities. The organisation understands that these enterprises require access to cutting-edge technologies, akin to those embraced by larger corporations, but without the financial

Harnessing the Power of 360-Degree Retail Technology – redPanda Software

By Peter Ludi, MD Solutions at redPanda Software In the wake of the rapidly evolving digital landscape, retailers are continuously confronted with a myriad of software solutions. Implementing these systems often requires a considerable investment of resources, frequently resulting in a patchwork of fragmented systems and siloed operations. One can only browse through recent media

Fairview Introduces A Plant-Based Dairy Range That Is Rooted In Nature

Famous for its artisan cheeses, its wine, and well, its adorable goats and their residential Goat Tower, Fairview has now launched a plant-based range of cheeses and ice cream too. Fairview has built its reputation as a business that is rooted in family and heritage, and the new plant-based range tells a story of how

Easily Pay for Groceries at all Pick n Pay Tills Using Bitcoin

South Africans who have a Luno wallet will be able to pay at Pick n Pay with crypto in one easy step by simply scanning a QR code. Crypto payments have been available at over 1 500 Pick n Pay stores since February 2023. But the payment process required customers to download two apps to

Scan to Pay Vouchers: a New Way to Reward Loyalty – Ukheshe

With the holiday season fast approaching, many businesses are working on gift lists and incentives to thank employees and reward loyal clients. And while the reliable (if somewhat boring) box of chocolates is still appreciated by some, what better way to thank someone than to let them choose their own perfect gift? That’s just one

AI Transforms CX and Service Delivery

Helping companies deliver excellent customer service has been at the heart of 1Stream since the business was launched 15 years ago. While much has changed over the last decade and a half, the essence of what makes 1Stream Southern Africa’s leading CRM and cloud-based contact centre provider remains the same: a commitment to delivering leading-edge,

Vivo Energy Uganda Expands Shell Network with 10 New Fuel Stations

Vivo Energy Uganda, the company that distributes and markets Shell-branded fuels and lubricants in Uganda, is thrilled to announce the addition of ten new Shell fuel stations to its network. The newly opened fuel stations are Shell Ndagire Road, Shell Nabweru, Shell Rushere, Shell Mayuge, Shell Zana Shell Nakiyanja, Shell Kira Mulawa, Shell Mityana Highway,

SPAR Zimbabwe Rainbow Run 2023 Raises $20,000 for Childline and ZNSPCA

More than 2,500 people took part in the 2023 SPAR Zimbabwe Rainbow Run, which raised $20,000 for two of its long-time charity partners Childline and Zimbabwe National Society for the Prevention of Cruelty to Animals. Zimbabweans of all ages and walks of life came together to take part in the SPAR Zimbabwe Rainbow Run. More

Spur Corporation Earnings Up 76% as Business Strategy Gains Momentum

Spur Corporation overcame mounting pressure on consumer spending to deliver a resilient trading performance in the year to June 2023 as franchised restaurant turnover grew 23.0% to R9.5 billion and revenue increased by 27.4% to pass the R3.0 billion mark. Headline earnings increased by 75.9% to R213 million. The group increased sales in retail company

Vivo Energy Mauritius Announces New Managing Director

The Board of Directors of Vivo Energy Mauritius Limited (“the Company”) hereby announces, pending the fulfillment of requisite formalities, the appointment of Mr. Fouad Khfifi as the Managing Director of Vivo Energy Mauritius Ltd, effective from the 1st of September 2023. Mr. Khfifi will assume this pivotal role, succeeding the incumbent Managing Director, Mr. Matthias

New CEO Appointed to Cape Union Mart Group

The Board of Directors of the Cape Union Mart Group this week announced the appointment of a new Chief Executive Officer, Mike Elliott. Elliot brings almost 30 years of retail experience, having held various senior leadership roles in retailers like Edgars, Sunglass Hut, Luxottica and Naartjie. “As we celebrate our 90th birthday with Mike at

Vivo Energy Rwanda Unveils New Engen Service Station – “KICUKIRO 250”

Vivo Energy Rwanda has announced the grand opening of its latest service station, “KICUKIRO 250,” situated in Niboye sector. The inauguration took place on Wednesday, 2 August, 2023, at 3:00 PM, as part of Vivo Energy’s strategic growth agenda. Strategically located in a thriving area, “KICUKIRO 250” connects various high-potential zones encompassing commercial, residential, and

AI Has Simplified and Smartened Contact Centres – 1Stream

You’ll be hard pressed surfing news sites without reading about the age of AI and the rise of the bots. While the impact of AI on our lives is debated, the jury is in on AI in contact centres and the verdict is unanimous. AI is transforming contact centres in profoundly positive ways. Here are

CCBSA MD Velaphi Ratshefola Wins Lifetime Achievement Award

Coca-Cola Beverages South Africa’s Managing Director, Velaphi Ratshefola has been honoured with the Lifetime Achievement Award in the country’s premier awards for leadership and innovation in sustainable transformation, the Top Empowerment Awards. For the past 22 years, the Awards have showcased the businesses leading in transformation, and those who have inspired South Africa’s business elite.

Harnessing the Power of 360-degree Retail Technology to Create a Seamless Retail Environment – redPanda Software

By Peter Ludi, MD Solutions at redPanda Software In the wake of the rapidly evolving digital landscape, retailers are continuously confronted with a myriad of software solutions. Implementing these systems often requires a considerable investment of resources, frequently resulting in a patchwork of fragmented systems and siloed operations. One can only browse through recent media

Vaal Mall Opens New Link Road Access Into the Mall From the R57 Golden Highway

Vaal Mall has completed the development of a convenient new link road into the mall from the R57 Golden Highway. The new link road, with access directly off the R57 and which joins up with Helena Lochner Street, was officially opened yesterday, Tuesday, 1 August 2023, at a ribbon-cutting ceremony on site. The road was

Kyosk Acquires KwikBasket to Accelerate its Farm & Fresh Line of Business, Transforming the Distribution of Fresh Produce in Africa

Kyosk Digital Services, a digital-first and data-led distribution platform, is pleased to announce its expansion into the African fresh produce market with the launch of its Farm & Fresh line of business. This follows on the back of Kyosk’s recent acquisition of KwikBasket, a prominent player in the agricultural industry known for its expertise in

DFCU Bank, Mastercard, and Rabo Partnerships Join Forces to Digitize Agricultural Ecosystem in Uganda

(L-R): Daniel Huba, Vice President of Sub-Saharan Africa Market Development for Community Pass at Mastercard; Charles Mudiwa, Chief Executive Officer and Managing Director of dfcu Bank; and David Gerbrands, Global Head of Agri and Banking Advisory Services and Inclusive Business Ventures at Rabo Partnerships, signing the partnership agreement in Uganda. Through the Farm Pass platform,

Coca-Cola Beverages Africa Bets Big on Skills For the Future

Coca-Cola Beverages Africa (CCBA) is making significant investments in capabilities to create an agile workplace that is engaging and productive, developing the skills of employees to compete in a digital age of artificial intelligence and big data. “CCBA’s digital transformation journey is an integral component to take us into the future, remain relevant and future-proof

RMB Partners with Pick n’ Pay on its Inaugural Sustainability-Linked Loan

RMB has played an integral role in securing Pick n Pay’s inaugural sustainability-linked loan, acting as sole mandated lead arranger (MLA), bookrunner and sustainability coordinator on a syndicated debt facility to the value of R4.5 billion. As one of South Africa’s leading retailers, Pick n Pay is committed to a sustainable future. The sustainability-linked features

SPAR South Africa’s North Rand Region Celebrates Women in Sport

SPAR South Africa’s North Rand region proudly sponsors Tshwane Women in Sport Awards. This year, esteemed guests included renowned sportswomen Caster Semenya and Cllr. Peggy de Bruin, MMC of Recreation and Social Development. The 2023 ceremony celebrating the Tshwane Women In Sport Awards dedicated to honouring women in sport was held on the morning of

Dis-Chem Appoints ESG Executive

In line with the growing importance of ESG across all business parameters Dis-Chem Pharmacies has appointed Lesiba Kgoogo as ESG Executive. He will focus on the development and delivery of a centralised group ESG strategy linked to business imperatives to ensure compliance, standardised reporting, and audit process for non-financial assurance across Dis-Chem. Kgoogo is a

Massmart’s Bolstered Tech Capability Powers an Improved Experience for Online Shoppers

Following Massmart’s 100% acquisition by Walmart, the company now has gained improved access to technical capabilities focused on enhancing the customer shopping experience across its Makro, Builders, and Game websites. The latest move in Massmart’s eCommerce strategy has involved shifting the Makro website onto a new micro-services based platform which has delivered new features, improved

Ballito Home to KwaZulu-Natal’s Second Standalone Checkers Little Me baby Store

Ballito parents can now shop the best local and international baby brands at KwaZulu-Natal’s second standalone Checkers Little Me store which opened at the Ballito Junction this week. It is the retailer’s ninth standalone Little Me store, and the very first one with a ‘shop in shop’ concept from Norwegian baby furniture maker Stokke and

The Future of SA Grocery E-Commerce: Can It Still Deliver?

The heady days of triple-digit e-commerce growth are over, but the rewards are there for the taking for the savvy e-marketer. Local e-commerce growth is slowing, which was inevitable considering the huge leaps made during and post-COVID, but the sector is still growing and is driving total retail growth  both here and abroad. Locally, fast-moving

Localisation of NESCAFÉ Coffee Mixes at Nestlé Babelegi Supports Economic Development and Job Creation

Nestlé South Africa announced its investment in localising the production of NESCAFÉ coffee mixes (namely the NESCAFÉ Gold range, which includes Cappuccino Original, Cappuccino Original Reduced Sugar, Cappuccino Salted Caramel Latte, Cappuccino Vanilla Latte, Cappuccino Hazelnut Latte, and Cappuccino White Chocolate) and NESCAFÉ RICOFFY 3in1, marking a significant milestone in the company’s commitment to meeting

The Netball World Cup Goes to Cape Town

The Netball World Cup is on a South African tour in preparation for the Vitality Netball World Cup 2023 tournament. SPAR South Africa has sponsored national and international competitions for over 20 years and regards netball as its flagship sponsorship. The tournament trophy recently arrived, to much excitement, on South African soil. This highly-anticipated world

Drinking It All In | Beverage Trends in Africa – Smollan Tanzania

By: Warren Brett Cluster Executive, SEA Region, Smollan Tanzania  African beverage trends are driven by innovation and culture. From the cherished rituals of traditional tea and coffee to the emerging popularity of carbonated soft drinks and fruit juices. Africa’s beverage market is evolving rapidly, reflecting changing consumer preferences and the impact of various socio-economic factors.

Builders Partners with Standard Bank’s UCount to Drive Savings on DIY Renovations and Building Materials

Builders has partnered with Standard Bank UCount nationwide, to offer members more when shopping for Do-It-Yourself (DIY), home improvements or building materials – in-store or online. Standard Bank customers can now earn and redeem UCount Rewards when shopping at Builders. The new partnership makes Builders the only DIY category retailer on the UCount program offering

Bolt Provides Over 700 Trips for SAPIN Youth

Bolt, the leading on-demand mobility platform in Africa, and its partner SAPIN, property academy, joined forces last year to provide over 50 young people with trips for their youth internship programme. Bolt has since provided SAPIN with over 700 trips to those who had difficulty accessing transportation for their daily commute. For SAPIN, the partnership

The Power of Payment Technology in Bolstering SA’s Rural and Informal Businesses – PAYM8

The size of a small, informal, or rural business shouldn’t be an obstacle to them attaining the same growth rate as larger, more formal enterprises. In fact, their smaller scale should be an advantage with fewer bureaucratic hurdles and greater flexibility. But in reality, rural businesses and informal traders are often limited by access to

How ERP Empowers the Future Focused Retailer – Times 3 Technologies

The world of retail has changed. With more and more customers now shopping online, retailers have had to come up with creative ways to bring the physical and virtual worlds together to create seamless, memorable experiences. But with this comes a great deal of complexity. Having a robust tech foundation is no longer a nice