Doomaket: A Game-Changing Marketplace Connecting African Merchants to Global Markets

Posted on by africanretailteam | 2382 Views | 7 min read

Logidoo announced the launch of Doomaket, an innovative marketplace platform poised to transform African e-commerce by addressing critical challenges in global trade. This solution is a powerful tool to empower African merchants, enabling them to expand their businesses worldwide and overcome traditional barriers to international commerce. Doomaket stands out from similar platforms through a comprehensive

Apaya and Telr Join Forces to Boost E-commerce Ecosystem in MENA

Posted on by africanretailteam | 2725 Views | 5 min read
Apaya

Apaya, a commerce automation platform, entered into a strategic partnership with MENA’s online payment gateway Telr to accelerate digital commerce growth in the region. The collaboration will allow merchants to instantly access Telr’s payment services through Apaya’s no-code platform, according to a press release. They will also leverage Telr’s anti-fraud engine alongside Apaya’s intelligent routing

Jumia Choses Agility Logistics Park-Ghana for E-Commerce Fulfilment

Posted on by africanretailteam | 8535 Views | 8 min read
Jumia

Jumia, the leading Africa e-commerce platform, has chosen the state-of-the-art Agility Logistics Park (ALP) in Tema, Ghana, to be its new nationwide fulfilment operations centre for Ghana. Jumia will occupy 6,000 SQM of warehousing at the park, using the facility for storage, fulfilment and office space under a 10-year lease agreement with ALP. The facility

Jumia and Hepsiburada Join Forces to Unlock Broader Product Selection for North African Consumers

Posted on by africanretailteam | 8025 Views | 6 min read
Jumia

Jumia and D-MARKET Electronic Services & Trading (“Hepsiburada”) have announced a commercial partnership. Under the partnership, Hepsiburada will list its private label products, a portion of its retail assortment, and a selection of other curated Turkish brands on Jumia. Headquartered in Istanbul, Hepsiburada is a leading e-commerce technology platform in Türkiye. Through this partnership, the

Jumia, the African Online Retailer, Is Set to Exit South Africa and Tunisia.

Posted on by africanretailteam | 15903 Views | 7 min read
Jumia

Jumia, the Africa-focused e-commerce retailer, will close its South African online fashion platform Zando and its Tunisian operations by year-end to concentrate on other markets, the CEO told Reuters. Jumia is aggressively cutting costs to try to turn profitable, including by reducing head count, exiting everyday grocery items and food delivery and cutting delivery services

South African Retailers Have Arrived at an E-commerce Crossroads

Posted on by africanretailteam | 15357 Views | 29 min read
South African Retailers

South Africa’s e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has slowed down somewhat and consumer spending power has faltered amid low economic growth and a global cost of living crisis. At the same time, competition is heating up. Asian retailers such as Shein and Temu are

Navigating Disruption: How Retailers Can Prepare for the R100 Billion Ecommerce Market

Posted on by africanretailteam | 14002 Views | 16 min read

South African retail has experienced profound transformation over the past few years, with digital platforms and ecommerce reshaping consumer expectations. However, we are just in the earliest phases of digital transformation and SME retailers will need to be agile to keep up with emerging customer demands and new competitors. Steven Heilbron, CEO of Capital Connect,

Wasoko & MaxAB Complete Landmark Merger

Posted on by africanretailteam | 10091 Views | 17 min read

Africa’s Largest Tech Merger Fuels Groundbreaking Expansion From E-Commerce to B2B Digital Services Platform African B2B e-commerce pioneers Wasoko and MaxAB have completed the continent’s largest-ever tech merger following the signing of preliminary terms in Q4 2023. Conducted as an all-stock transaction, the deal establishes a truly Pan-African platform for communities to access essential digital

Telr Elevates E-commerce With Mastercard’s Click to Pay

Posted on by africanretailteam | 12576 Views | 8 min read

Telr, the award-winning online payment gateway, has announced its strategic collaboration with Mastercard to introduce its digital checkout solution, Click to Pay, across its extensive network of merchants in the UAE. Through this partnership, Telr will deploy cutting-edge payment technologies to enhance the customer experience. Click to Pay is an innovative, seamless, and secure payment

Paymob and Shopify Join Forces to Accelerate Embedded Payments Opportunity in MENA

Posted on by africanretailteam | 10453 Views | 9 min read

Paymob, a prominent financial services enabler in the MENA region, has announced the launch of its new embedded checkout experiences for merchants, marking a significant extension of its partnership with the commerce platform Shopify. This new initiative is set to revolutionise the way merchants handle transactions, providing them with advanced card and wallet payment options

Braintree Adds Human Touch and Tech Expertise Into E-commerce

Posted on by africanretailteam | 14280 Views | 9 min read

Backed by 20 years of tech expertise, leading IT solutions provider Braintree has seen their retail turnover increase by 1,200% since launching their e-commerce offering two years ago. With the objective of supporting business professionals in both home and office environments, Braintree brings to the tech e-commerce market over 3 000 premium products across 30

Shipping Technology Tackling South Africa’s Tricky Last-Mile Delivery Challenges – Bob Group

Posted on by africanretailteam | 23035 Views | 14 min read

Bob Group’s Ship Logic platform is helping the country’s courier companies overcome faulty address details, failed delivery attempts and poor communication with customers South African ecommerce ecosystem Bob Group is playing a leading role in optimising courier services around the country through its Ship Logic platform, a software solution that enables delivery specialists handling high

Growing E-commerce Market: Good for Consumers; But Will Proudly South African Brands Rise? – BCG

Posted on by africanretailteam | 20103 Views | 22 min read

By Thomas Kingombe, Managing Director and Partner and Vishakha Chopra, Project Leader, BCG Johannesburg As global e-commerce giants like Amazon, Shein and Temu set their sights on South Africa’s growing e-commerce space, local retailers may find themselves feeling the pinch. Will South African stalwarts rise to the challenge, or crumble faced with international competition? Although

Jumia Transforms Customer Experience With Sprinklr’s AI-Powered Platform

Posted on by africanretailteam | 14157 Views | 5 min read

Jumia, Africa’s leading e-commerce platform, announces a successful partnership with Sprinklr to elevate customer experience (CX) across its diverse user base. Jumia implemented Sprinklr’s unified customer experience management (Unified-CXM) platform to streamline support for millions of customers, sellers, and employees across 11 African countries. “Sprinklr’s solution is a perfect fit for our diverse customer base

Informal Sector Has a Crucial Role in the Global Economy, Accounting for One Third of Local Jobs – SAITEX 2024

Posted on by africanretailteam | 13991 Views | 33 min read

The informal sector has a crucial role in the global economy, and it needs to be connected to government and businesses properly so that opportunities to collaborate, learn and grow are created. This was the key message discussed during the e-Kasi talks theme on the first day of SAITEX 2024. Driven by micro enterprises across

How Pioneering Homegrown Platforms Are Still the Go-to Option for a Broad Cross-Section of South African Society – Amazon

Posted on by africanretailteam | 19480 Views | 13 min read

With Amazon’s South African operations now up and running, the question on everybody’s lips is what the impact will be on homegrown online shopping platforms. The ecommerce giant has market capitalisation of more than a trillion US dollars, and there are fears it will crush local competitors. What some may not realise, however, is that

Retailer’s Guide on How to Shift From Multichannel to Omnichannel Payment Experiences – Ecentric

Posted on by africanretailteam | 19707 Views | 16 min read

By Gary Bowers, Product Manager and Shaun Shehab, Senior Sales Engineer at Ecentric Retailers need to keep costs under control and reduce complexity in economic conditions that can best be described as uncertain and challenging. Yet, despite this, they need to give customers (and their employees) the kind of payment experience they demand. Beyond this,

South African Business Leaders Believe That Ecommerce Is Growing Faster Than They Can Adapt, Accenture Study Finds

Posted on by africanretailteam | 25748 Views | 20 min read

A new report from Accenture reveals that 95% of South African leaders (vs 83% globally) think that eCommerce is growing faster than they can adapt, and are finding it costly to be where customers are. This shared feeling of falling behind affirms how difficult it is to keep up with the pace of change. Additionally,

Innovate—or Lose Your Seat at the Top Table, Retailers Warned – BCG and World Retail Congres

Posted on by africanretailteam | 13133 Views | 20 min read

Over the course of the past three decades, the composition of the top global retailers has seen significant churn, with few managing to maintain a lead position. Established players have been usurped by creative newcomers that have prioritised innovation, staying ahead of the curve in terms of technological advancements and changing consumer preferences. A new

Tech Trends Transforming Retail Finance in the Digital Era – Mobicred

Posted on by africanretailteam | 24557 Views | 18 min read

By Jason Sive, CEO, Mobicred (and Strategic Partnerships Executive at RCS) Greater levels of digital adoption and the increasing sophistication of technological tools have ushered in a new era for shoppers – one characterised by choice and convenience. Empowered by evolving demands, retail finance leaders have the exciting task of shaping the future of the

South Africa’s Last-Mile Delivery Game Needs to Be on Point – Bob Group

Posted on by africanretailteam | 33662 Views | 12 min read

Africa’s last-mile delivery market is expected to be worth $2.3 billion (R43 Billion) by 2030. If one considers that the continent will be home to some two billion people by 2050, it becomes clear that this sector will grow exponentially and offer many new business opportunities. Meanwhile, South Africa’s total ecommerce market is on track

Yoco and Shopstar Join Forces to Empower Small Businesses With Cutting-Edge Ecommerce Solutions

Posted on by africanretailteam | 16381 Views | 13 min read

Yoco, Africa’s leading fintech company empowering small businesses, announces a strategic partnership with Shopstar, a prominent ecommerce platform, to revolutionise the digital retail landscape for small businesses across the country and deliver omnichannel solutions that puts control and visibility into the hands of business owners. The collaboration between Yoco and Shopstar marks a significant milestone

Massmart’s Five Top Tips to Grow Your SME Business Online

Posted on by africanretailteam | 20344 Views | 13 min read

The growth of eCommerce Marketplaces in recent years has given Small and Medium Enterprise (SME) entrepreneurs greater, more cost-effective market access. By making their products available for sale on major retailers’ platforms, these SME entrepreneurs are better able to market their products to consumers who are highly motivated to take advantage of the greater variety

African E-commerce Giants Wasoko & Maxab Announce Landmark Merger

Posted on by africanretailteam | 38828 Views | 14 min read

Two of Africa’s most prominent e-commerce companies, Wasoko and MaxAB, announced today that they have signed preliminary merger terms to join together as a combined entity to drive the transformation of Africa’s informal retail sector. This merger-of-equals will bolster the growth and development of the e-commerce pioneers to establish the most successful digital retail platform

Massmart Announces New Head of eCommerce

Posted on by africanretailteam | 35605 Views | 6 min read

Massmart has and continues to invest significantly in eCommerce as a strategic growth vector. This initiative has been supported by Walmart, including through the services of approximately 300 full-time Massmart technologists based in Walmart’s Tech Development Centre in Bangalore and the three-year secondment to Massmart of Sylvester John from Walmart US, where he was responsible

Pick N Pay Smart Shopper Innovates With New Digital Platform

Posted on by africanretailteam | 78542 Views | 12 min read

Pick n Pay, a trailblazer in the loyalty space, celebrates its pioneering spirit as it embarks on a digital transformation journey with the launch of the Pick n Pay Smart Shopper app. This marks the start of a new era of customer engagement and convenience for Smart Shopper as it aims to become South Africa’s

Ecommerce: Awakening the B2B Experience – Schneider Electric

Posted on by africanretailteam | 58466 Views | 10 min read

Most of us have engaged in eCommerce one way or another and are likely to frequent our tried and tested online providers for years to come. We can navigate B2C eCommerce comfortably and enjoy the ease of finding great products, seamless services, and fast delivery. In fact, the eCommerce user experience (UX) continues to get