Stitch Express, part of payments infrastructure company Stitch, today announced Elevate25, a new e-commerce conference set to take place on 7 August 2025 in Johannesburg. Designed to unite South Africa’s leading e-commerce brands, logistics providers, growth platforms, and digital agencies, the summit will welcome over 200 attendees for a day of actionable insights, strategy sharing,
Petshop Science has partnered with Sixty60, South Africa’s number 1 on-demand delivery service, to offer same-day delivery within precisely scheduled 60-minute timeslots of a wide range of specialised pet food, treats, toys and vet-approved local and international brands. From 25kg bags of dog food to top up treats, Petshop Science is enlisting Sixty60 to handle
Cross Switch, a global payments technology company, has found a strategic collaborator in its mission to bring faster, smarter, and more scalable payments to emerging markets. In partnership with South African fintech leader Paysoft, these two forward-thinking platforms are joining forces to swing the axe against digital transaction logjams that hamper South African businesses. Be
Pick n Pay has launched a powerful new app that brings together its on-demand delivery service asap!, Smart Shopper loyalty programme, and value-added services into a single, next-generation platform. This is the retailer’s most significant digital milestone since launching asap!. The asap! back-end and front-end technology has been completely re-platformed over the past 18 months, resulting
South Africa’s retail sector is entering a pivotal phase. After several quarters of mixed signals — sluggish growth, cost pressures, and store closures — the latest developments point to a market regaining its stride. But this is not a simple rebound story. Beneath the topline growth, we see deep structural shifts reshaping how retailers operate,
Following success in Côte d’Ivoire, Jumia Delivery launches in Nigeria with plans to enter more key markets. Jumia, the leading pan-African e-commerce platform, announced the expansion of its logistics service, Jumia Delivery, to Nigeria. Building on its successful operations in Côte d’Ivoire, Jumia Delivery offers individuals and businesses a fast, secure, and cost-effective parcel delivery service across the
Cross Switch, a provider of class-leading payment solutions, has strengthened its African presence by officially launching services in Kenya and partnering with licensed local payment provider Pesawise. This collaboration makes the most of Pesawise’s solid regulatory standing and trusted reputation, allowing Cross Switch to establish it’s footprint and, together with Pesawise, immediately deliver robust payment
Blind SA, a leading nonprofit organisation dedicated to advocating for accessibility and inclusion, has been working closely with Checkers to optimise the online shopping experience on the Sixty60 app for blind and partially sighted users. Following the launch of the new Checkers Sixty60 app in October 2024, various representatives of Blind SA – including Christo
South Africa’s leading online retailer, Takealot, is proud to announce the expansion of its on-demand delivery service, TakealotNOW, to greater Cape Town areas. This expansion aims to provide even more customers with the convenience of ordering hundreds of Takealot products, delivered in minutes. TakealotNOW, available on the Mr D app, offers a vast selection of
In an exciting development for the South African retail landscape – Takealot, the country’s leading online retailer – is poised to transform the digital shopping experience with the launch of TakealotMORE. This groundbreaking subscription service offers millions of South Africans exclusive monthly benefits to eliminate delivery costs and enhance shopping convenience. TakealotMORE emerges as customer demand grows
This article was originally published here. Cross Switch, a leading provider of innovative payment solutions, has reached a significant milestone by securing its own Third-Party Payment Processor (TPPP) licence. The TPPP, issued by the Payments Association of South Africa (PASA) and sponsored by Absa, is a regulatory status that strengthens Cross Switch’s position in the
This article was originally published here. In a bold but controversial pivot, Kenyan agritech company Twiga Foods has acquired majority stakes in three local distributors — Jumra, Sojpar, and Raisons — as it accelerates its transition from a farm-fresh produce supplier into a full-service fast-moving consumer goods (FMCG) platform. While the move signals Twiga’s ambition to cement its place
AliExpress, an international online retail marketplace, announced today a significant expansion in its payment options for shoppers across Africa to elevate online shopping in the continent. This initiative follows AliExpress’ introduction of various local mobile payment methods last year, which was welcomed by consumers seeking better access to global products. Starting this March, AliExpress has
Logidoo announced the launch of Doomaket, an innovative marketplace platform poised to transform African e-commerce by addressing critical challenges in global trade. This solution is a powerful tool to empower African merchants, enabling them to expand their businesses worldwide and overcome traditional barriers to international commerce. Doomaket stands out from similar platforms through a comprehensive
Apaya, a commerce automation platform, entered into a strategic partnership with MENA’s online payment gateway Telr to accelerate digital commerce growth in the region. The collaboration will allow merchants to instantly access Telr’s payment services through Apaya’s no-code platform, according to a press release. They will also leverage Telr’s anti-fraud engine alongside Apaya’s intelligent routing
Jumia, the leading Africa e-commerce platform, has chosen the state-of-the-art Agility Logistics Park (ALP) in Tema, Ghana, to be its new nationwide fulfilment operations centre for Ghana. Jumia will occupy 6,000 SQM of warehousing at the park, using the facility for storage, fulfilment and office space under a 10-year lease agreement with ALP. The facility
Jumia and D-MARKET Electronic Services & Trading (“Hepsiburada”) have announced a commercial partnership. Under the partnership, Hepsiburada will list its private label products, a portion of its retail assortment, and a selection of other curated Turkish brands on Jumia. Headquartered in Istanbul, Hepsiburada is a leading e-commerce technology platform in Türkiye. Through this partnership, the
Jumia, the Africa-focused e-commerce retailer, will close its South African online fashion platform Zando and its Tunisian operations by year-end to concentrate on other markets, the CEO told Reuters. Jumia is aggressively cutting costs to try to turn profitable, including by reducing head count, exiting everyday grocery items and food delivery and cutting delivery services
South Africa’s e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has slowed down somewhat and consumer spending power has faltered amid low economic growth and a global cost of living crisis. At the same time, competition is heating up. Asian retailers such as Shein and Temu are
South African retail has experienced profound transformation over the past few years, with digital platforms and ecommerce reshaping consumer expectations. However, we are just in the earliest phases of digital transformation and SME retailers will need to be agile to keep up with emerging customer demands and new competitors. Steven Heilbron, CEO of Capital Connect,
Africa’s Largest Tech Merger Fuels Groundbreaking Expansion From E-Commerce to B2B Digital Services Platform African B2B e-commerce pioneers Wasoko and MaxAB have completed the continent’s largest-ever tech merger following the signing of preliminary terms in Q4 2023. Conducted as an all-stock transaction, the deal establishes a truly Pan-African platform for communities to access essential digital
Telr, the award-winning online payment gateway, has announced its strategic collaboration with Mastercard to introduce its digital checkout solution, Click to Pay, across its extensive network of merchants in the UAE. Through this partnership, Telr will deploy cutting-edge payment technologies to enhance the customer experience. Click to Pay is an innovative, seamless, and secure payment
Paymob, a prominent financial services enabler in the MENA region, has announced the launch of its new embedded checkout experiences for merchants, marking a significant extension of its partnership with the commerce platform Shopify. This new initiative is set to revolutionise the way merchants handle transactions, providing them with advanced card and wallet payment options
Backed by 20 years of tech expertise, leading IT solutions provider Braintree has seen their retail turnover increase by 1,200% since launching their e-commerce offering two years ago. With the objective of supporting business professionals in both home and office environments, Braintree brings to the tech e-commerce market over 3 000 premium products across 30
Bob Group’s Ship Logic platform is helping the country’s courier companies overcome faulty address details, failed delivery attempts and poor communication with customers South African ecommerce ecosystem Bob Group is playing a leading role in optimising courier services around the country through its Ship Logic platform, a software solution that enables delivery specialists handling high
By Thomas Kingombe, Managing Director and Partner and Vishakha Chopra, Project Leader, BCG Johannesburg As global e-commerce giants like Amazon, Shein and Temu set their sights on South Africa’s growing e-commerce space, local retailers may find themselves feeling the pinch. Will South African stalwarts rise to the challenge, or crumble faced with international competition? Although
Jumia, Africa’s leading e-commerce platform, announces a successful partnership with Sprinklr to elevate customer experience (CX) across its diverse user base. Jumia implemented Sprinklr’s unified customer experience management (Unified-CXM) platform to streamline support for millions of customers, sellers, and employees across 11 African countries. “Sprinklr’s solution is a perfect fit for our diverse customer base
The informal sector has a crucial role in the global economy, and it needs to be connected to government and businesses properly so that opportunities to collaborate, learn and grow are created. This was the key message discussed during the e-Kasi talks theme on the first day of SAITEX 2024. Driven by micro enterprises across
With Amazon’s South African operations now up and running, the question on everybody’s lips is what the impact will be on homegrown online shopping platforms. The ecommerce giant has market capitalisation of more than a trillion US dollars, and there are fears it will crush local competitors. What some may not realise, however, is that
By Gary Bowers, Product Manager and Shaun Shehab, Senior Sales Engineer at Ecentric Retailers need to keep costs under control and reduce complexity in economic conditions that can best be described as uncertain and challenging. Yet, despite this, they need to give customers (and their employees) the kind of payment experience they demand. Beyond this,
A new report from Accenture reveals that 95% of South African leaders (vs 83% globally) think that eCommerce is growing faster than they can adapt, and are finding it costly to be where customers are. This shared feeling of falling behind affirms how difficult it is to keep up with the pace of change. Additionally,
Over the course of the past three decades, the composition of the top global retailers has seen significant churn, with few managing to maintain a lead position. Established players have been usurped by creative newcomers that have prioritised innovation, staying ahead of the curve in terms of technological advancements and changing consumer preferences. A new
By Jason Sive, CEO, Mobicred (and Strategic Partnerships Executive at RCS) Greater levels of digital adoption and the increasing sophistication of technological tools have ushered in a new era for shoppers – one characterised by choice and convenience. Empowered by evolving demands, retail finance leaders have the exciting task of shaping the future of the
Africa’s last-mile delivery market is expected to be worth $2.3 billion (R43 Billion) by 2030. If one considers that the continent will be home to some two billion people by 2050, it becomes clear that this sector will grow exponentially and offer many new business opportunities. Meanwhile, South Africa’s total ecommerce market is on track
Yoco, Africa’s leading fintech company empowering small businesses, announces a strategic partnership with Shopstar, a prominent ecommerce platform, to revolutionise the digital retail landscape for small businesses across the country and deliver omnichannel solutions that puts control and visibility into the hands of business owners. The collaboration between Yoco and Shopstar marks a significant milestone
The growth of eCommerce Marketplaces in recent years has given Small and Medium Enterprise (SME) entrepreneurs greater, more cost-effective market access. By making their products available for sale on major retailers’ platforms, these SME entrepreneurs are better able to market their products to consumers who are highly motivated to take advantage of the greater variety
Two of Africa’s most prominent e-commerce companies, Wasoko and MaxAB, announced today that they have signed preliminary merger terms to join together as a combined entity to drive the transformation of Africa’s informal retail sector. This merger-of-equals will bolster the growth and development of the e-commerce pioneers to establish the most successful digital retail platform
Massmart has and continues to invest significantly in eCommerce as a strategic growth vector. This initiative has been supported by Walmart, including through the services of approximately 300 full-time Massmart technologists based in Walmart’s Tech Development Centre in Bangalore and the three-year secondment to Massmart of Sylvester John from Walmart US, where he was responsible
Pick n Pay, a trailblazer in the loyalty space, celebrates its pioneering spirit as it embarks on a digital transformation journey with the launch of the Pick n Pay Smart Shopper app. This marks the start of a new era of customer engagement and convenience for Smart Shopper as it aims to become South Africa’s
Most of us have engaged in eCommerce one way or another and are likely to frequent our tried and tested online providers for years to come. We can navigate B2C eCommerce comfortably and enjoy the ease of finding great products, seamless services, and fast delivery. In fact, the eCommerce user experience (UX) continues to get
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