Invictus Investment Acquires Mozambique’s Largest Flour Miller Merec Industries

Invictus Investment Company Plc (ADX: INVICTUS), a leading agro-food enterprise in the Middle East and Africa, today announced it has completed the acquisition of Merec Industries, Mozambique’s largest flour milling company. The deal was made through the purchase of Merec Industries’ holding entity, Stratton Africa Holdings Limited, Mauritius, from current shareholders Amethis Fund II and

Highlighting SPAR Brand Growth Across Africa

The SPAR brand is present across more than 48 countries with over 14,000 stores operating worldwide. On the African continent, new store openings in various formats across Cameroon, Zimbabwe, and South Africa reflect how local retailers continue to meet the needs of their customers. SPAR South AfricaIn mid-December, the SUPERSPAR Supermarket Mondlo celebrated its grand

Touchsides Rebranded as Kazang Insights Following Lesaka Acquisition

Kazang Insights provides analytical and predictive solutions that empower FMCG firms, wholesalers and other companies to thrive in South Africa’s informal market. Leading data analytics, insights and merchant services company, Touchsides, is rebranding as Kazang Insights and integrating into Kazang—the prepaid value-added services (VAS) and card acquiring business within JSE-listed fintech Lesaka Technologies. Integration of

UK’s Pret A Manger to make South Africa debut in February 2025

UK coffee and food-to-go chain Pret A Manger will make its South Africa debut on 14 February 2025 with an outlet in Johannesburg’s up-market Melrose Arch neighbourhood. Pret, which signed a licensing agreement with private equity firm Millat Group in February 2024, said the upcoming launch marks a significant milestone in its international expansion and

Infobip | Shifting Expectations – Steering through the Logistics of Change in South Africa

By Pia Knežević, Squad Lead for Mid-Market at Infobip Rapidly evolving customer expectations are putting the logistics and transport sector under pressure to enhance customer engagement by focusing on providing real-time updates and rapid responses across multiple channels. What we have noticed is that consumers have more choices than ever before in selecting the transport

Engen Petroleum Achieves Industry-First RTMS Certification for National Heavy Vehicle Fleet

Engen Petroleum has set a new benchmark in road transport safety, becoming the first and only oil company in South Africa to achieve Road Transport Management System (RTMS) certification for its entire national fleet of heavy vehicles. Awarded by JC Auditors (JCA), this prestigious certification underscores Engen’s unwavering commitment to good governance, safety, and compliance

Varun Beverages Invests Rs 412 Cr in South African Subsidiary

Varun Beverages Ltd (VBL) has announced an investment of Rs 412.80 crore in its South African subsidiary, The Beverage Company Proprietary Limited (Bevco). The development aligns with VBL’s strategy to strengthen its presence in international markets while bolstering its operations in India and retail globally. Bevco is engaged in manufacturing and distributing PepsiCo’s licensed products

African Union Adopts 10-Year Plan to Transform Agri-Food Systems and Ensure Food Security

The African Union (AU), has adopted a new agricultural development strategy that will see the continent increase its agrifood output by 45 per cent by 2035 and transform its agri-food systems as part of its new plan to become food secure in a decade. This is after the African Union Extraordinary Summit on the Post-Malabo

Coca-Cola Beverages Africa Recognised as a Top Employer in Africa

Coca-Cola Beverages Africa (CCBA) (www.CCBAGroup.com) has been certified as a Top Employer in Africa for 2025, based on the results of the Top Employers Institute’s HR Best Practices Survey.   CCBA was certified as a Top Employer in Africa, and its operations in Ethiopia, South Africa, Tanzania and Uganda achieved this accolade at country level.   “We

Neosun Energy Expands to Kenya Bringing Affordable Solar Power to Local Enterprises

Neosun Energy, a global leader in solar energy solutions, has officially entered the Kenyan market. This expansion aims to provide cost-effective and sustainable energy solutions for commercial and industrial (C&I) projects, with system capacities ranging from 200kW to 10MW, tailored to help local businesses with affordable solar solutions. The company brings its expertise in constructing

Massmart and Walmart Announce first Africa-Focused Supplier Growth Summit

Massmart and Walmart have announced the first Africa-focused supplier Growth Summit which will be held in Johannesburg on 2 April 2025. The summit is modelled on similar highly successful events that Walmart has hosted, most recently in their Chile market. The objective of the event is to expand and strengthen Massmart’s Africa-based supplier network to

AI Transforms CX and Service Delivery

Helping companies deliver excellent customer service has been at the heart of 1Stream since the business was launched 15 years ago. While much has changed over the last decade and a half, the essence of what makes 1Stream Southern Africa’s leading CRM and cloud-based contact centre provider remains the same: a commitment to delivering leading-edge,

AI Has Simplified and Smartened Contact Centres – 1Stream

You’ll be hard pressed surfing news sites without reading about the age of AI and the rise of the bots. While the impact of AI on our lives is debated, the jury is in on AI in contact centres and the verdict is unanimous. AI is transforming contact centres in profoundly positive ways. Here are

Drinking It All In | Beverage Trends in Africa – Smollan Tanzania

By: Warren Brett Cluster Executive, SEA Region, Smollan Tanzania  African beverage trends are driven by innovation and culture. From the cherished rituals of traditional tea and coffee to the emerging popularity of carbonated soft drinks and fruit juices. Africa’s beverage market is evolving rapidly, reflecting changing consumer preferences and the impact of various socio-economic factors.

Builders Partners with Standard Bank’s UCount to Drive Savings on DIY Renovations and Building Materials

Builders has partnered with Standard Bank UCount nationwide, to offer members more when shopping for Do-It-Yourself (DIY), home improvements or building materials – in-store or online. Standard Bank customers can now earn and redeem UCount Rewards when shopping at Builders. The new partnership makes Builders the only DIY category retailer on the UCount program offering

Bolt Provides Over 700 Trips for SAPIN Youth

Bolt, the leading on-demand mobility platform in Africa, and its partner SAPIN, property academy, joined forces last year to provide over 50 young people with trips for their youth internship programme. Bolt has since provided SAPIN with over 700 trips to those who had difficulty accessing transportation for their daily commute. For SAPIN, the partnership

The Power of Payment Technology in Bolstering SA’s Rural and Informal Businesses – PAYM8

The size of a small, informal, or rural business shouldn’t be an obstacle to them attaining the same growth rate as larger, more formal enterprises. In fact, their smaller scale should be an advantage with fewer bureaucratic hurdles and greater flexibility. But in reality, rural businesses and informal traders are often limited by access to

Unlocking Africa’s E-Commerce Potential With Alternative Payment Methods – Ecentric Payment Systems

By Quintin van der Linde, Senior New Business Developer at Ecentric Payment Systems Africa is projected to have more than half a billion e-commerce users by 2025. In part, this can be attributed to the growing adoption of alternative payment methods in the wake of the pandemic. With 45% of the population in Sub-Saharan Africa

Mid-Year & the Current State of Play | Retail Trends 2023

Mike Smollan, Chief Growth Officer Exactly how did we get to July in what feels like a blink of an eye? Pondering on that often-used analogy, I had to check in with Google. To learn that there are 1000 milliseconds in each second, so a blink of an eye takes around 1/3 of a second.

How ERP Empowers the Future Focused Retailer – Times 3 Technologies

The world of retail has changed. With more and more customers now shopping online, retailers have had to come up with creative ways to bring the physical and virtual worlds together to create seamless, memorable experiences. But with this comes a great deal of complexity. Having a robust tech foundation is no longer a nice

Agri-Startup Profits Skyrocket After the Shoprite Group Gives Them a Boost

Agrikool, a small agricultural business, is showing exponential growth after securing a deal with the Shoprite Group, delivering fresh produce worth over R3 million to the retailer in just over a year. The Pietermaritzburg-based business solves challenges in the farming value chain, develops small to medium-scale local farmers, and sustains regional food security, by connecting

The Future of Trade Finance in Sub-Saharan Africa Amidst Hard Currency Challenges – Bank One

With foreign exchange shortages plaguing sub-Saharan African economies, Bank One’s Head of Trade, Gerald Ndosi, explains what measures can be taken to overcome US dollar liquidity challenges, promote trade finance, and foster sustainable economic growth in the region International Trade is conducted in the currencies of major economic powers, largely the US dollar, European Union

V&A Waterfront Partners With admyt to Offer Visitors the Convenience of Cashless, Ticketless Parking

The V&A Waterfront, Africa’s most visited tourist destination, has joined forces with admyt, the market leading digital parking management platform in South Africa, to leverage its innovative smart parking system for the benefit of visitors, tenants and guests to the precinct. The admyt system uses license plate recognition (LPR) software and smartphone technology to provide

A Gathering For the Best in Retail-Ready, Sustainable Food and Beverage

Celebrating 20 years of Africa’s Big 7and festive foodie features The local food and beverage market was abuzz at the twentieth edition of Africa’s Big 7, which wrapped up in Johannesburg at the Gallagher Convention Centre last week, co-located with SAITEX. “Recognising a two decade-long commitment to delivering top quality and reasonably priced, trendy food

Seamless Omnichannel Shopping Experience Essential for Consumers of the Future

The clues to whether businesses are making the right investments now to ensure that they can provide the right experiences across the channels that consumers will come to expect is held in the data from the Wunderman Thompson Future Shopper Report 2023. The future of retail is steadfastly being shaped by digital, as shoppers envision

High Investment in Self-Checkout, as Demand Grows Beyond grocery

More than a quarter of global self-checkout shipments went to non-grocery stores as the technology penetrates new segments Wider range of retailers adopting self-checkout 2022 was the second highest year for self-checkout shipments globally, according to Global EPOS and Self-Checkout 2023, the latest report from strategic research and consulting firm RBR. More than 193,000 units

Adyen and Shopify Partner to Power New Payment Capabilities For Enterprise Merchants

As a preferred enterprise payments partner for Shopify, Adyen will provide large-scale customers the agility to succeed in the fast-moving ecommerce industry Adyen, the global financial technology platform of choice for leading businesses, announces a new global partnership with Shopify, a provider of essential internet infrastructure for commerce, to strengthen ecommerce capabilities, simplify the customer

Tiger Brands Refreshes its Iconic Heritage Brand, KOO (‘SA’s Number 1 Tinned Stuff’), Adapting to Evolving Consumer Needs

One of Tiger Brands’ iconic heritage brands, KOO, has refreshed its positioning and looks to showcase the value it brings to consumers, including convenience, healthy nourishment, superior quality taste, and homegrown ingredients. These features combine to make it one of South Africa’s most valuable brands and the market leader in the South African Canned Fruit

South Africa Wins Big at the International Loyalty Awards

South Africa’s loyalty sector triumphed at the International Loyalty Awards in London last night, with Truth CEO, Amanda Cromhout, winning the only individual award, and eBucks and DSTV receiving global acclaim in four categories. The International Loyalty Awards are considered the pinnacle of recognition for consumer loyalty programmes and pay tribute to the brands building

South African FMCG Retail – Undercovering the Current State of Play: Trade Intelligence

A new report from Trade Intelligence reveals an FMCG retail trade that is under enormous pressure – but that continues to innovate, to serve shoppers, and even to turn a profit. South Africa’s economic landscape is challenging for any business, but particularly so for players in the consumer goods industry. The complexity in this sector

SA Retail Workers Call For More Technology: Microsoft-IDC Study

Research reveals frontline workforce underserved by IT tools, and which cites communication and access to information as key areas for digital transformation Most South African retail workers are feeling overworked but the vast majority believe technology is the answer to their situation, a Microsoft-sponsored IDC study has revealed. “We often refer to them as ‘the

New Leaf Technologies’ Recommendations on How to Turn Challenges Into Opportunities

There are very few instances nowadays where employees will spend their entire careers at the same company. The job landscape has changed so dramatically – particularly since the pandemic and the ability to work from home – that if a business fails to meet worker expectations staff simply look elsewhere and quit. Scroll through any

Revolutionising the In-Store Retail Experience With Technology that Serves – redPanda Software

By Peter Ludi, MD Solutions at redPanda Software Technology has been integrated into virtually every aspect of people’s lives. For some retailers, it has become the focus instead of just being seen as an enabler to creating a more integrated customer experience. The growth of e-commerce has seen people have ever higher expectations of their

Rural Areas and the Future of E-commerce in Africa – Jumia

Jumia, Africa’s leading e-commerce platform, released a new report, “Expanding E-Commerce in Rural Areas in Ivory Coast,” highlighting its successful penetration into underserved regions and success in bringing e-commerce opportunities to rural populations. The report draws on Jumia’s 2022 non-financial data and provides insights into its expansion strategies to rural communities in Ivory Coast. Physically

Game Launches myVirtual Credit Solutions

Consumers in South Africa are experiencing escalating levels of financial stress and are actively seeking alternative forms of payment due to the country’s rising cost of living. The use of developing digital payments are gaining pace in South Africa and statistics show that there is a rising desire for credit among consumers with digital payment

Boardmans is Back – Online

Up and coming retail group, Retailability, says the online launch of one of South Africa’s most revered and much-missed brands, Boardmans is not only timely but will fill a gap for value conscious consumers looking for that special touch in home décor. South Africa’s familiar kitchen and home brand, Boardmans, is set for re-launch as

Tingg by Cellulant Automates Payments for Petrol Stations in Ghana

OMCs can now track and reconcile transactions easily, increasing their operational efficiency by 50% Tingg by Cellulant In-Store solution is transforming the digital payments space in Ghana by providing Oil Marketing Companies (OMCs) with a single payment collection point across multiple payment options and channels, ensuring real-time settlement. This advancement allows OMCs in the country

Carrefour Partners With Visa to Provide Customers With Online Discounts

KES 400 discount for goods worth KES 3,000 and above when customers shop on the MAF Carrefour Mobile app and pay with locally issued Visa cards The campaign will run every Tuesday for three months starting June 2023 Carrefour, owned and operated by Majid Al Futtaim in Kenya, has announced its partnership with Visa, the

RFG Foods Named the Crème de la Crème at the 2023 SA Dairy Championship

RFG Foods recently clinched the prestigious Dairy Product of the Year Award at the highly acclaimed South African Dairy Championships 2023 for its 600g Ayrshire Mozzarella, produced exclusively for Woolworths. This product emerged as the leader among an impressive array of 929 dairy products from 71 renowned producers. Con Costaras, Managing Director of Fresh Foods

South African FMCG Retail – Undercovering the Current State of Play – Trade Intelligence

A new report from Trade Intelligence reveals an FMCG retail trade that is under enormous pressure – but that continues to innovate, to serve shoppers, and even to turn a profit. South Africa’s economic landscape is challenging for any business, but particularly so for players in the consumer goods industry. The complexity in this sector

Woolies Continues to Lead the Way at the SA Dairy Championships

Woolworths has once again demonstrated its exceptional prowess this year at the annual SA Dairy Championships, solidifying its position as an industry leader. The outstanding achievement of notching up a total of 79 awards, including 23 first place trophies, five prestigious Qualité Awards, and the highly sought-after Product of the Year award for their Ayrshire

Fair Cape Dairies Crowned Best Dairy in SA for the 3rd Year in a Row

On Thursday 25 May 2023 Fair Cape Dairies were once again recognised with the most Gold Medals at the SA Dairy Championships winning 14 Golds as well as 5 prestigious Qualite Awards for products which excelled with the highest standards of quality and taste. The recognition included milk, yoghurt, drinking yoghurt and dessert category products,

The Shoprite Group’s CredX Offers Businesses Better Rates and Fees in the Face of Rising Interest Rates

With the ongoing rise in interest rates in South Africa, businesses are increasingly faced with the daunting task of obtaining affordable financing. And with higher interest rates comes the burden of higher borrowing costs. CredX, launched by the Shoprite Group in 2022, enables its suppliers to obtain critical working capital funding at the lowest industry

Advanced Food Processing Technologies Could Make the Food Industry More Sustainable – SYSPRO

By Marius Wessels Manager: Professional Services for SYSPRO Africa Food goes to waste at every stage in the food manufacturing and distribution process – from farming and production to packaging, storage, distribution, retail and finally, once it reaches consumers. According to the Food and Agriculture Organisation of the United Nations (FAO), globally we lose or

RFG Earnings Up 37% on Strong Trading Performance

RFG Holdings today reported a 37.1% increase in headline earnings to R217 million for the six months ended March 2023 as the regional and international businesses expanded margins and delivered strong all-round performances. The Western-Cape based food producer, which owns market-leading brands Rhodes, Bull Brand, Magpie, Squish, Hinds and Today, increased group operating profit by

Explosive Growth in Mobile Self-scanning, Reaching New Countries and Retailers

The number of stores allowing customers to scan items as they shop grew by nearly a quarter globally last year, and is expected to triple by 2028. 57,000 stores offering mobile self-scanning Retailers are increasingly investing in mobile self-scanning technology, with an additional 11,500 stores offering the service in 2022. According to Mobile Self-Scanning and

Lewis Group Posts Strong Credit Growth in Weak Consumer Climate

Lewis Group reported resilient credit sales growth and a strong debtors’ book performance in the year to March 2023, while the group’s overall results reflect the poor state of consumers in South Africa’s low growth, high inflationary environment. Headline earnings were 9.8% lower at R506 million while headline earnings per share increased by 1.0% to

Channel Overload is Hurting Full-Funnel Marketing Effectiveness and ROI Confidence

Pick a channel, any channel. With so many to choose from, marketers have their hands full as they weigh the options, allocate their budgets, and then validate their decisions. And as varied as the measurement landscape is today, the challenges will only increase as new channels come to market—unless marketers shift to think more holistically about

Massmart’s Latest Walmart Inspired Technology Launch Set to Improve Online Customer Experience

Massmart, owner of Game, Builders and Makro, has introduced Walmart’s Global Integrated Fulfillment (GIF) software to all Makro stores – with plans underway to expand into Game and Builders. Massmart, owner of Game, Builders and Makro, has introduced Walmart’s Global Integrated Fulfillment (GIF) software to all Makro stores – with plans underway to expand into

Clicks Opens 700th Pharmacy as Part of Drive Ensure Easier Access to Healthcare

Globally, retail pharmacies are adapting their models to meet changing consumer preferences. According to consulting firm McKinsey, the pharmacy of the future needs to create “a differentiated experience for the consumer” or offer a “differentiated set of products and services.” Meeting the evolving needs of consumers is a priority for Clicks. Nearly two decades after