Refund Policy

If we cannot offer you our services:

There can be cases when African Retail is unable to provide our services to all businesses, for example, operational, location, legal, regulatory, reputational, or risk reasons. If, (other than as a consequence of your own acts or omission) after our initial assessment of your application, we decline to offer you an account we shall refund any monthly charges paid by you in advance to the date of notification of decline.

If you terminate your contract

If you wish to terminate your service agreement you should give us written notice as per the terms in your contract with us. If you fail to send us this notice of termination in accordance with your contract. The contract is automatically renewed then you shall become liable for the next 12 monthly service fees in full.

Upon termination by you for whatever reason all fees and Charges already incurred and payable under your contract become due.