SYSPRO Reveals Growth Insights for Manufacturers & Distributors

Posted on by africanretailteam | 2335 Views | 11 min read

SYSPRO has released new research to support executives in mid-sized organisations considering the value of implementing an Enterprise Resource Planning (ERP) system in their business. Manufacturing and distribution organisations require practical tools to drive growth and cultivate a data-driven culture that empowers decision-makers throughout the supply and value chains. “In today’s digital age, effective data

The Checklist: What Retailers Need to Know Before Embarking on SaaS Journeys – redPanda Solutions

Posted on by africanretailteam | 2727 Views | 28 min read

Modern retail is dependent on technology to deliver the type of frictionless experience consumers demand and employees need. Over and above this, seamless integrations are the lifeblood of operational efficacy and efficiency in the race to win and retain market share.  Peter Ludi, Managing Executive at redPanda Solutions, a leading retail software solutions partner, says

FNB Expands Partnership With Pick n Pay, Naming It as eBucks’ Primary Retail Partner

Posted on by africanretailteam | 7610 Views | 19 min read

FNB and Pick n Pay are proud to announce the expansion of their partnership to add more value for all their FNB and RMB Private Bank’s customers. The bank’s retail and commercial customers will all earn up to 30% of their spend back in eBucks when using Pick n Pay’s asap! on-demand delivery service, and up

Touchsides Rebranded as Kazang Insights Following Lesaka Acquisition

Posted on by africanretailteam | 8416 Views | 9 min read

Kazang Insights provides analytical and predictive solutions that empower FMCG firms, wholesalers and other companies to thrive in South Africa’s informal market. Leading data analytics, insights and merchant services company, Touchsides, is rebranding as Kazang Insights and integrating into Kazang—the prepaid value-added services (VAS) and card acquiring business within JSE-listed fintech Lesaka Technologies. Integration of

Vodacom and Orange Create a Joint Venture to Expand Network Coverage in Rural Areas in the DRC

Posted on by africanretailteam | 4542 Views | 12 min read

Vodacom and Orange have joined hands to form, a first of its kind, rural towerco partnership in Africa. Through this partnership, the companies will collaborate to build, own, and operate solar-powered mobile base stations in underserved areas of the Democratic Republic of Congo (DRC). The initiative will extend network coverage and enable access to telecommunications

Massmart and Walmart Announce first Africa-Focused Supplier Growth Summit

Posted on by africanretailteam | 4801 Views | 9 min read

Massmart and Walmart have announced the first Africa-focused supplier Growth Summit which will be held in Johannesburg on 2 April 2025. The summit is modelled on similar highly successful events that Walmart has hosted, most recently in their Chile market. The objective of the event is to expand and strengthen Massmart’s Africa-based supplier network to

Unitrans: Driving Supply Chain Innovation and Efficiency

Posted on by africanretailteam | 9811 Views | 12 min read
Unitrans

Unitrans has witnessed firsthand how technology has drastically transformed our lives and work. In logistics, this transformation enables deeper insights, enhanced decision-making, and greater operational efficiency. It is no longer a mere trend but an essential tool for companies seeking to boost productivity and remain competitive in challenging economic climates. At Unitrans, successful innovation means

Royalty Rewards Programmes Harness Technology and Safety for Better Loyalty – Randgo

Posted on by africanretailteam | 13448 Views | 15 min read
Royalty rewards

Kinola Pather, CEO of Randgo Royalty rewards programmes are becoming essential, with 76% of South Africans participating in them, prompting brands to leverage this opportunity for customer engagement and business growth. As technology evolves, these programmes have grown in sophistication, with the most successful offering real-time rewards and personalised experiences. Given the vast amount of

Kazang Rewards Drives Mutual Growth for Brands and Micro-Merchants

Posted on by africanretailteam | 7454 Views | 7 min read

Kazang, the prepaid value-added services (VAS) and card acquiring business within JSE-listed fintech Lesaka Technologies, has launched the multi-faceted Kazang Rewards platform. The platform enables Kazang merchants to earn rewards for completing tasks for partners such as FMCG brands, wholesalers and companies providing prepaid services like airtime and data. These tasks include completing surveys, and

Telr Elevates E-commerce With Mastercard’s Click to Pay

Posted on by africanretailteam | 15202 Views | 8 min read

Telr, the award-winning online payment gateway, has announced its strategic collaboration with Mastercard to introduce its digital checkout solution, Click to Pay, across its extensive network of merchants in the UAE. Through this partnership, Telr will deploy cutting-edge payment technologies to enhance the customer experience. Click to Pay is an innovative, seamless, and secure payment

Redefining the Retail Strategy Through Store Reinvention – Accenture

Posted on by africanretailteam | 13928 Views | 29 min read

By Lauren Samaai, senior manager within the Retail business at Accenture, Africa It was just four years ago during the pandemic – with consumers restricted to their homes and mall doors tightly shut, that online commerce began its unprecedented rise. This phenomenon left retailers thinking about the role of the actual store moving forward. Today,

Shift to Omnichannel Payments in Retail to Drive Efficiencies and Enhance CX – Ecentric Payment Systems

Posted on by africanretailteam | 13639 Views | 18 min read

By Quintin van der Linde, Head of Business Development & Don Lange, Partner Manager at Ecentric Payment Systems Even as more retailers turn to setting up online storefronts to extend their presence and cater to shoppers looking for convenience, the majority of South Africans still prefer to shop at physical stores, and retailers are looking

Shipping Technology Tackling South Africa’s Tricky Last-Mile Delivery Challenges – Bob Group

Posted on by africanretailteam | 27377 Views | 14 min read

Bob Group’s Ship Logic platform is helping the country’s courier companies overcome faulty address details, failed delivery attempts and poor communication with customers South African ecommerce ecosystem Bob Group is playing a leading role in optimising courier services around the country through its Ship Logic platform, a software solution that enables delivery specialists handling high

Understanding SA’s Evolving Shoppers: A Call to Action for Brands and Retailers – Trade Intelligence

Posted on by africanretailteam | 17706 Views | 18 min read

As shopper behaviours evolve, brands and retailers are working hard to catch up, using tools to connect with a new generation of increasingly demanding and informed shoppers. South African shoppers are not what they used to be. They’re tougher, savvier, and more in tune with what they are looking for. A combination of COVID and

Makro Cornubia Debuts KZN’s First Top Rated by Kids Judging Event

Posted on by africanretailteam | 10333 Views | 8 min read

Debuting as the province’s first encounter with Makro and Game’s annual Top Rated by Kids event – parents and caregivers gathered as 250 children between the ages 6 and 12 took turns to judge this year’s newest toys. This is an important event for the retailers, as it serves as their guide to the ultimate

Scan to Pay Takes Centre Stage in Spenda’s Fintech Suite

Posted on by africanretailteam | 18563 Views | 19 min read

Despite the global move towards digital transacting, 1.4 billion people worldwide remain unbanked. It’s these individuals that payment service providers like Spenda are empowering through the use of innovative payment solutions that address the financial inclusion gap. In its latest move to do so, Spenda has integrated Scan to Pay to launch Spenda Scan to

Knowing if Your Data Held by Your Favourite Online Marketplace Is Safe and Secure – Bob Shop

Posted on by africanretailteam | 15888 Views | 12 min read

South Africa’s Information Regulator recently revealed that it receives more than 150 monthly data breach notifications – a considerable increase from last year’s average of 56. Hackers are doing the country’s already battling economy no favours: the 2023 Cost of a Data Breach Report, produced by the Poneman Institute and published by IBM Security, states

AI-Driven Product Testing Powers up Innovation in SA – IPSOS

Posted on by africanretailteam | 21111 Views | 14 min read

Artificial Intelligence hasn’t just transformed our world but is also profoundly affecting market research by revolutionising how companies understand and predict consumer behaviour. This was the view of Ipsos Global Head of Product Testing Dr Nikolai Reynolds during a recent visit to South African clients and agencies, where he shared groundbreaking insights on using AI

Ukheshe Rebrands to EFT Corporation to Lead Fintech Innovation and Banking Beyond Tomorrow

Posted on by africanretailteam | 21460 Views | 20 min read

In a bold step towards redefining the future of financial technology, Ukheshe has announced its official rebranding to EFT Corporation. The move consolidates Ukheshe’s pioneering digital solutions with EFT Corporation’s extensive reach and expertise under one unified brand, positioning it as a leading catalyst for financial inclusion in Africa. The rebranding of Ukheshe to EFT

Retailer’s Guide on How to Shift From Multichannel to Omnichannel Payment Experiences – Ecentric

Posted on by africanretailteam | 23023 Views | 16 min read

By Gary Bowers, Product Manager and Shaun Shehab, Senior Sales Engineer at Ecentric Retailers need to keep costs under control and reduce complexity in economic conditions that can best be described as uncertain and challenging. Yet, despite this, they need to give customers (and their employees) the kind of payment experience they demand. Beyond this,

How the Retail Property Sector and Local Government Can Collaborate to Prevent Urban Decay and Enhance Infrastructure – Fortress Retail

Posted on by africanretailteam | 14804 Views | 22 min read

Fortress Retail recently hosted the Collective Impact event, bringing together key stakeholders to discuss collaborative strategies to combat urban decay, improve infrastructure and integrate new technologies for the benefit of communities surrounding shopping centres. The event, moderated by renowned journalist Jeremy Maggs, featured insights from prominent industry experts including Julius Kleynhans (OUTA), Alan Dinnie (Profica),

Omnisient Recognised for Impact on Growing Financial Inclusion in Africa

Posted on by africanretailteam | 20728 Views | 8 min read

Omnisient, the global leader in privacy-preserving data collaboration, was recognised at the Africa Bank Summit held in Nairobi this week for the impact it is having on growing financial inclusion in Africa. This accolade highlights a groundbreaking initiative that has enabled banks to assess credit risk and qualify millions of previously underserved individuals by analysing

Digital Transformation Drives Resilience in Africa’s Manufacturing Sector – SYSPRO

Posted on by africanretailteam | 27453 Views | 19 min read

By Mark Wilson, CEO, SYSPRO EMEA & APAC There’s no avoiding the reality that we’re in a tough economic cycle laden with global and local uncertainty. Since 2020, the manufacturing sector has undergone a period of unprecedented change. Multiple overlapping – and largely unpredicted – macro-level shocks have combined to create a radically changed world.

South African Business Leaders Believe That Ecommerce Is Growing Faster Than They Can Adapt, Accenture Study Finds

Posted on by africanretailteam | 28224 Views | 20 min read

A new report from Accenture reveals that 95% of South African leaders (vs 83% globally) think that eCommerce is growing faster than they can adapt, and are finding it costly to be where customers are. This shared feeling of falling behind affirms how difficult it is to keep up with the pace of change. Additionally,

Innovate—or Lose Your Seat at the Top Table, Retailers Warned – BCG and World Retail Congres

Posted on by africanretailteam | 14710 Views | 20 min read

Over the course of the past three decades, the composition of the top global retailers has seen significant churn, with few managing to maintain a lead position. Established players have been usurped by creative newcomers that have prioritised innovation, staying ahead of the curve in terms of technological advancements and changing consumer preferences. A new

Smartfill Spearheads Packageless Retail With Major Accelerator Backing

Posted on by africanretailteam | 24072 Views | 22 min read

Smartfill, a greentech startup that eliminates the need for single-use plastic through a smart, efficient and sustainable dispenser solution, has been accepted into two prestigious programmes: Level 4 of the Microsoft Startup Founders Hub and the Climate Finance Accelerator (CFA). Smartfill further holds a grant from the AgriTech Innovation Centre at the UK Research and

Tech Trends Transforming Retail Finance in the Digital Era – Mobicred

Posted on by africanretailteam | 27201 Views | 18 min read

By Jason Sive, CEO, Mobicred (and Strategic Partnerships Executive at RCS) Greater levels of digital adoption and the increasing sophistication of technological tools have ushered in a new era for shoppers – one characterised by choice and convenience. Empowered by evolving demands, retail finance leaders have the exciting task of shaping the future of the

Card Times: Cash Finds Itself ‘Virtually’ Out of Fashion – Trade Intelligence

Posted on by africanretailteam | 20835 Views | 17 min read

By Nicola Allen, Senior Retail Analyst, Trade Intelligence Earlier this year, social media was abuzz with outrage at an announcement which was misinterpreted to mean that Woolworths was going to stop accepting cash in its stores – it was in fact Woolworths’ WCafés only that were going to stop accepting cash. Trade Intelligence partnered with

IKhokha Launches Affordable New Smart Card Machine for SMEs

Posted on by africanretailteam | 35117 Views | 11 min read

One of the market leaders in the fintech space in South Africa, iKhokha, has announced the launch of a new smart card machine that fits into your pocket, called the iK Flyer Lite. This new offering follows the success of the flagship iK Flyer card machine, launched in 2022, which far surpassed initial sales expectations.

What Retailers Should Be Taking Note of in the Wake of Shoprite’s Knockout Sales Performance

Posted on by africanretailteam | 28246 Views | 21 min read

Shoprite recently announced its remarkable half year sales results proving that its retail strategy is hitting all the right marks. Faheem Hoosen, Partner at BDO South Africa., unpacks these results and shares some insight into the learnings that other retailers can take from this success. Shoprite, a leading South African grocer which owns brands such

Four Business Trends to Navigate the Economic Future – Yoco

Posted on by africanretailteam | 46359 Views | 14 min read

Physical retail businesses remain crucial in the South African landscape, catering to the preferences of many customers. However, as eCommerce continues to surge, these businesses will experience challenges competing with industry giants like Amazon. The trends outlined below are essential considerations for a thriving retail business in an increasingly online world. While they’re not a

Harnessing the Potential of Mobile Payments in Africa – Halo Dot

Posted on by africanretailteam | 36173 Views | 12 min read

Dalene Deale, Strategic Consultant at Halo Dot Financial inclusion remains a critical barrier across Africa. A considerable segment of the population remains alienated from basic banking services. Yet, the arrival of mobile payment technologies, like Halo Dot, promises to bridge this gap. Halo Dot’s innovative approach turns mobile devices into secure, encrypted payment terminals, allowing

What Will Be Impacting Shoppers and Retailers as 2024 Unfolds? – BDO South Africa Incorporated

Posted on by africanretailteam | 36337 Views | 20 min read

The retail sector has faced a gauntlet of challenges: a rise in megatrends that are reshaping the sector, and increasingly innovative and competitive markets over the past four years that have significantly shifted shopper behaviour. In turn, retailer strategies have had to be agile enough to handle the unpredictability and fluctuations. Serena Ho, Director and

Accelerating Retail Transformation by Enhancing Operations and Empowering Employees – SPAR Group

Posted on by africanretailteam | 26117 Views | 17 min read

In today’s digital world, retailers are looking for more innovative ways of optimising operations, increasing employee efficiency, and enhancing customer experiences. The rapid growth of artificial intelligence (AI) provides them with an invaluable tool to do so especially when it comes to data analysis to augment existing employee skills. Retail modernisation by enhancing productivity in

How to Take Advantage of Retail Trends in 2024 – redPanda Software

Posted on by africanretailteam | 29078 Views | 19 min read

By Peter Ludi, Business Development Executive at redPanda Software Perhaps the single most effective thing retailers can do in 2024 and beyond is to acknowledge that aspirations and consultative conversations have overtaken reality. If a retailer wishes to take advantage of the latest and greatest trends for this year and next, it would do well

Keeping up With Order Fulfilment in an Always-on and Always-Growing Ecommerce World – Payments and Commerce Market Intelligence (PCMI)

Posted on by africanretailteam | 65472 Views | 14 min read

With online sales in Africa on course to top the trillion-rand mark by 2026, the race is on for ecommerce businesses to claim their piece of the pie. Research by Payments and Commerce Market Intelligence (PCMI) indicates that in the next two years the digital commerce market is expected to reach US$72-billion across South Africa,

Embracing the Future of Customer Loyalty – LoyaltyPlus

Posted on by africanretailteam | 32635 Views | 14 min read

By Mariette Fouche, Head of Product Development and Solution Design at LoyaltyPlus Few people would dispute the importance of customer loyalty for business success. Companies have realised the need to create tailored solutions that meet the unique requirements of individual clients. This can at least partly be attributed to more efficient data analysis resulting from

Carefully Balancing Technology and People Can Elevate Retailers and Benefit SA – redPanda Software

Posted on by africanretailteam | 46302 Views | 24 min read

The Human Face of Retail By Peter Ludi, Business Development Executive at redPanda Software There’s widespread acceptance that improving customer experience will go a long way towards attracting and retaining customers, especially at a time when there’s increased competition for valuable consumer spend. Naturally, all eyes turn to technology to remove friction, add convenience, automate,

Retail Tech | What to Expect in 2024 – Smollan

Posted on by africanretailteam | 43236 Views | 18 min read

Once upon a time (literally like last week!) a shopper popped in for a quick pre-holiday shop. Welcomed by a Bot that offered personalised suggestions based on previous purchases – a hassle free push to make their experience “more than”. Drawn into the clothing section, smart mirrors gave them the option to virtually try on

What Generative AI means for Retail – Accenture

Posted on by africanretailteam | 52247 Views | 38 min read

By Sheetal Patel, Retail lead and Junaid Kleinschmidt, Digital Marketing Strategy and Intelligence lead for Accenture, Africa In the span of a year, the landscape of artificial intelligence has undergone a remarkable transformation. Until late 2022, few people outside of cutting-edge artificial intelligence had heard of Large Language Models (LLMs) or Generative AI. Now, it’s

RCS Continues to Revolutionise SA Credit: Expanding their Retailer Network & Payment Options for Greater Customer Choice and Convenience

Posted on by africanretailteam | 47824 Views | 12 min read

South African shoppers want choice and convenience. Recognising this, retail consumer finance provider, RCS, is offering real, tangible value to its customers. By expanding its partner network, payment options and embracing cutting-edge technology, RCS is not just keeping up; it’s leading the way towards greater financial inclusion in South Africa. Credit extended to healthcare products

6 Ways Payment Technology Has Revolutionised Opportunities for Companies – Paystack

Posted on by africanretailteam | 83291 Views | 28 min read

It doesn’t matter whether a company is a small to medium-sized enterprise or a large corporation, or where it’s based, we are all now operating in a global economy. Irrespective of the size of an enterprise, its location or what its product offering is, with the right payment and transaction mechanisms, it can compete equally

Disruptive Technology Is Driving Progress in Smart Manufacturing – SYSPRO

Posted on by africanretailteam | 43848 Views | 20 min read

By Mark Wilson, CEO, SYSPRO EMEA & APAC The manufacturing industry is a tough industry, vulnerable to impacts from the economy, geo-political events such as conflict and pandemics, and other stresses that impact the global and local supply chains and markets. Manufacturers constantly need to seek out a competitive advantage to stay at the forefront

Belva Digital Partners With Infobip to Expand Its Product Portfolio Across Africa

Posted on by africanretailteam | 70265 Views | 17 min read

Belva Digital, a marketing technology company based in Kenya has expanded and enhanced its product portfolio through its participation in the Infobip Partner Connect Programme, which has enabled it to widen its customer network. Client background Belva Digital is a marketing technology company based in Nairobi, Kenya. It was founded over a decade ago and

Starlink and Jumia Collaborate to Expand Internet Service in Africa

Posted on by africanretailteam | 63677 Views | 6 min read

Jumia, the leading e-commerce platform in Africa, has announced an agreement with Starlink, a satellite internet service, to retail the Starlink Residential Kit in Africa. With this partnership, Jumia aims to bridge the digital divide by delivering Starlink’s high-speed, low-latency internet to previously underserved regions of Africa. The agreement will initially cover Nigeria, with plans

Pick N Pay ASAP! Launches New Fresh Way of Shopping, With Unlimited Free Delivery!

Posted on by africanretailteam | 65554 Views | 8 min read

Pick n Pay asap! has relaunched its fast-growing on-demand delivery app, and to celebrate, it is offering unlimited free delivery for its customers in October. More and more customers are enjoying shopping with Pick n Pay asap!, which has delivered exponential growth into 2023. The upgrades will give customers a smoother, faster and ‘fresher’ way

How the Shoprite Group is Redefining Shopping in South Africa

Posted on by africanretailteam | 75025 Views | 13 min read

The ‘Retail Store of the Future’ is no longer a distant concept. With the integration of cutting-edge technologies including artificial intelligence (AI), Radio-Frequency Identification (RFID), digital advancements and data science, it’s already a reality. To be at the forefront of this evolution, the synergy between business and technology is critical. Technology and business should not

Unified Payments Taps Compass Plus Technologies for its New Payment Gateway Platform to Future-proof its E-commerce Acquiring Business

Posted on by africanretailteam | 92182 Views | 10 min read

Unified Payments (UP), Nigeria’s premier financial technology service provider, has successfully launched its e-commerce gateway services built on the new state of the art payment gateway platform from Compass Plus Technologies. The strategic move further strengthens the 18-year partnership between the two technology titans and has enabled UP to become the first institution in the

Rentoza Secures Funding from Vumela Enterprise Development Fund and Edge Growth

Posted on by africanretailteam | 46263 Views | 10 min read

Started by 4 friends with the goal of enabling more South Africans to access premium products and technology, Rentoza has become the country’s first pure play subscription model for digital goods and appliances. Their bold mission to democratize and dematerialize ownership of technology devices and appliances has enabled them to secure R 18m in finance

Energise Africa’s Food and Beverage’s Future: Sustainable Solutions for Growth and Resilience – Schneider Electric

Posted on by africanretailteam | 56486 Views | 17 min read

By Clive Roberts, Segment Lead: CPG – Anglophone Africa at Schneider Electric Africa is home to one of the world’s fastest growing populations, reaching a projected 2.5 billion people 2050. It is also this demographic advantage translates into a vast consumer base that is youthful, aspirational, and urban-centric. As a result, the demand for diverse