DPO | Black Friday 2021 Set for Growth, But Not Without Challenges

South African payment specialist, DPO South Africa, is expecting similar or greater growth for Black Friday 2021, due in part to local shoppers’ increasing comfort with e-commerce. Retailers are also expected to adopt a more aggressive approach this year as they fight to make the most of the retail event which has quickly gained favour

SPAR South Africa Regional Community Campaign Targets Inclusivity

To ensure all customers enjoy the same quality instore experience, SPAR South Africa’s Eastern Cape retailers each year raise funds to donate wheelchairs to residents in need. As part of these efforts, the retailers run the ‘Wheelchair Wednesday’ community campaign, now in its tenth year. The campaign is traditionally held over four Wednesdays in October

Shoprite Opens at Flagstaff Square Creating 42 Jobs

Shoprite created 42 new jobs with the opening of its supermarket at the Flagstaff Square shopping centre in the Eastern Cape. Shoprite Flagstaff Square offers customers a convenient shopping experience with 19 pay points and access to several in-store fresh food departments including a Meat Market, Hot & Cold Foods Deli, Bakery and Fresh Fruit

TCL Electronics Enters the South African Market

It’s official, electronics manufacturer TCL, the global second bestselling LCD TV brand of 2019 and 2020 as per OMDIA data, is entering the South African market as of 3 November 2021. It promises affordable quality and smarter than smart televisions for all South Africans. TCL’s launch into South Africa speaks volumes of the company’s confidence

Xtra Savings Members can Now Transact with Rewards Cards

Xtra Savings members can now transact using their Xtra Savings cards following a significant update to the Shoprite Group’s Money Market Account. The Money Market Account, which has attracted 530 000 users since it launched just over a year ago, now provides customers with transactional banking functionalities, including sending money and making withdrawals. “The development

Game Revamps Three of its Stores Ahead of Black November

Retail giant, Game, continues to take strides in the roll out of its overall turnaround strategy, Retail Reimagined, with the opening of three stores across Gauteng and KwaZulu-Natal, all with a new look and feel focused on offering a seamless shopping experience. Earlier this year, Game re-opened its Wonderpark and Eastgate stores as well as

SPAR International Launches SPAR N°1 Value Own Brand Range

SPAR International launches a new own brand range across European markets under the label SPAR N°1 Value. This range will provide shoppers with an even wider choice of quality, everyday essentials at great prices. The SPAR N°1 Value range will initially be made available throughout markets in which SPAR operates across Europe, with a view

Checkers Named SA’s Best Food Retailer and Liquor Store

Checkers was recently named South Africa’s best grocery and liquor store (Checkers LiquorShop) in the 2021/2022 Ask Afrika Orange Index Awards. “It is an honour to be recognised as the best grocery and liquor store in South Africa. We are very proud of this accolade and wish to thank our customers as this would not have

Product Recall: Woolworths 100% Apple Juice 200ml Cartons

Food safety is critically important to Woolworths and we take all issues regarding the production of our food extremely seriously. Following routine quality tests, Woolworths is recalling Woolworths branded 100% APPLE JUICE 200 ml cartons (single boxes and six packs) with the best before date of 23, 28 and 29 March 2022. It was identified

Woolworths Accelerates its Investment into Omni-Channel Capabilities

With the seismic shifts taking place within retail, as well as the significant impact of the Covid-19 pandemic on customers’ shopping behaviour, the race for tech talent is on with retailers dialing up their investment in ensuring that they are appropriately structured to respond competitively to this changing environment. Taking this a step further, Woolworths

Standard Bank Launches EasyScan for Pick n Pay – Fast, Easy Payments for Groceries

Standard Bank and Pick n Pay customers’ shopping experience has just become even more convenient, easy, and safe, with the launch of Standard Bank’s EasyScan – a new service that enables customers to pay for their shopping using the Standard Bank Mobile Banking app.   Standard Bank customers registered on the Banking App can scan

Yoco Partners with Retail Stores Across South Africa to Increase Financial Inclusion

Allowing more entrepreneurs  to transact via in-person card payments, simply and securely Payments and software company, Yoco, has partnered with over 700 retail stores nationwide, to allow more merchants access to affordable and efficient electronic card machines and financial tools to start and run their businesses. Entrepreneurs are seeing a growing tapes surrounding product structures

Game Reinvents SA’s Favourite Shopping Holiday with its Price Beat Promise

African retailer, Game Stores, is introducing its Price Beat Promise to its month-long Black November promotion for the first time in history – guaranteeing Game shoppers the lowest possible price on all items stocked at Game, between 1 and 30 November. “This is how we are reimagining the popular shopping holiday ‘Black November’ for our customers. Not only are we giving them

Checkers Opens at Chartwell Corner – with Starbucks, Krispy Kreme and Kauai

Checkers opened its new world-class supermarket at Chartwell Corner in Dainfern yesterday, elevating the customer experience through the introduction of brand-new in-store services and greater convenience. Named the most reputable brand in South Africa in Brand Finance’s 2021 annual report, Checkers continues to introduce more and more customers to a world-class shopping experience and is growing

Game Highlights Common Pitfalls of Installing your own Appliances

When buying electronics and appliances, many consumers opt for self-installation with the perception that this will save them time and money. However, doing this runs many risks – including voiding the warranty on the item in question, says African retailer, Game. Most electronics and appliance manufacturers stipulate in their policies that the product warranty will only remain valid

Clicks Group | Resignation and Appointment of Chief Executive Officer

Clicks Group has announced that chief executive officer (“CEO”) and executive director Vikesh Ramsunder has resigned from the group with effect from 31 December 2021 to take up a career opportunity as the CEO of a listed company in Australia. He will continue as a strategic advisor to the group until 31 August 2022. Bertina

TFG Continues Their Strategy of Local Investment by Acquiring Granny Goose and Cotton Traders

Proudly South African and leading fashion and lifestyle retailer, TFG, has acquired the beloved local bedding, duvet and pillows brand Granny Goose and the associated manufacturer, Cotton Traders. The Granny Goose products will be available exclusively to TFG’s @home brand. The acquisition will result in the over 235 Granny Goose & Cotton Traders employees joining

Clicks Group: Update on Impact of Civil Unrest, Revised Voluntary Trading Statement and Trading Update

Update on impact of civil unrest During the widespread civil unrest in KwaZulu-Natal (“KZN”) in July 2021, 52 Clicks stores and one The Body Shop store were looted and vandalised. The affected stores represented 6% of the group’s store base. By 31 August 2021, 34 of these stores had been reopened. A further 8 stores

Woolworths Pilots In-Store Reusable Shopping Bag Collection

In the month of National Recycling Day and World Clean-up Day, Woolworths is expanding its reusable bag collection trial and introducing more recycling vending machines in selected stores. After running a successful reusable shopping bag collection trial at Woolies’ Palmyra store since May, the retailer has now introduced collection points at Hout Bay and Constantia

Smart Shopper Celebrates Customer Loyalty Over 10 Years with Over R1 Billion in Rewards

South Africa’s most loved and awarded retail loyalty programme, Pick n Pay Smart Shopper, is celebrating its loyal members as the programme marks its 10th anniversary by offering them a share of more than R1 billion in rewards over the next few weeks. Pick n Pay Smart Shopper was introduced in 2011 and offered members

Shoprite Group Reviewed Results for the 53 Weeks to 4 July 2021

Key information – continuing operations for the 53-week period Sale of merchandise increased by 8.1% to R168.0 billion Trading profit increased by 24.9% to R10.3 billion Diluted headline earnings per share (DHEPS) increased by 20.1% to 952.5 cents (restated 2020*: 793.4 cents) Adjusted DHEPS** increased by 20.7% to 883.8 cents (restated 2020*: 732.5 cents) Full

Clicks Voted the Leading Health Retailer by SA’s Youth

Clicks has been voted the Coolest Specialist Health Store in the annual Sunday Times GenNext Awards. The GenNext Awards, now in its 17th year, is the country’s leading annual youth brand preference and consumer behaviour survey focusing on South African youth aged 8 to 30. Winning this award indicates that Clicks’ efforts to resonate with

Pick n Pay Clothing Debuts on Ecommerce Fashion Outlet, Zando; Extends Reach

Pick n Pay Clothing has launched an exciting and first of its kind partnership with online fashion retailer, Zando. Effective today, Pick n Pay Clothing fashion ranges will be available for purchase on Zando, extending accessibility beyond its physical stores across the country and online at www.pnpclothing.co.za. “Pick n Pay Clothing customers will have more

Another Year of South Africa Market Share Gains as the Shoprite Group Adds R12.6 Billion in Sales

Key information – continuing operations for the 53-week period Sale of merchandise increased by 8.1% to R168.0 billion Trading profit increased by 24.9% to R10.3 billion Diluted headline earnings per share (DHEPS) increased by 20.1% to 952.5 cents (restated 2020*: 793.4 cents) Adjusted DHEPS** increased by 20.7% to 883.8 cents (restated 2020*: 732.5 cents) Full

SPAR Ghana Presence in the Market One Year On

One year after the introduction of SPAR in Ghana, the brand has seen strong successes with a string of new store openings and growing local support. The first SPAR stores opened in the capital city, Accra, in August 2020 as part of SPAR’s growth strategy in Africa. Ghana represents the twelfth market to join the

Clicks Voted Top Brand for Convenience and Increases its Brand Value

Clicks has been voted the Top Brand for Convenience in the annual Kantar BrandZ Top 30 Most Valuable South African brands survey. The retail pharmacy chain increased its brand value 10% in the past year to US$449 million which saw it move up two places to No. 22. The BrandZ ranking is an annual survey

SPAR South Africa’s Sustainable Own Brand Packaging Goals for 2025

SPAR South Africa’s sustainability tagline, ‘My SPAR, Our Tomorrow’ is a public commitment to the future of the SPAR Brand and our planet. SPAR South Africa wants to reduce its overall impact and contribute to social and natural ecosystems’ wellbeing. The company has a number of own brand packaging goals to achieve over the next

Game | 89% of SA Consumers Have Shifted Shopping Habits in 2021 – Q3 Survey

Game’s Q3 consumer Price Perception Survey found that 86% of South African consumers still prioritise bargain hunting more than they did a year ago, with 66% confirming they are shopping less than they did at this time last year, despite lesser restrictions around movement. Only 11% of respondents say their shopping habits have not changed

SPAR Better Together Philosophy Still Growing the Brand Almost 90 Years On

SPAR found its roots in the Netherlands in 1932, when a group of small and independent retailers came together to work and better serve their communities. Since then, SPAR has become a community favourite across the globe and now operates in 48 countries and across four continents. The SPAR ethos of partnership and collaboration provides

Mr Price Group Limited: Results of the 88th Annual General Meeting and Change in Director Responsibility

Results of the 88th annual general meeting Shareholders are advised that at the Mr Price Group Annual General Meeting (“AGM”) held yesterday, Wednesday 25 August 2021, all the ordinary and special resolutions as set out in the notice of AGM dated 11 June 2021 were passed by the requisite majority of votes of shareholders present

Woolworths Holdings Limited Announces Full Year Results for the 52 Weeks Ended 27 June 2021

FINANCIAL OVERVIEW Turnover and concession sales +9.7% to R85.9bn Profit before tax +267.3% to R5.2bn Adjusted profit before tax +110.7% to R4.6bn Earnings per share +647.6% to 435.1cps Headline earnings per share +212.5% to 374.4cps Adjusted diluted headline earnings per share +102.9% to 341.6cps Net borrowings (excluding lease liabilities) 91.0% reduction to R1.1bn Dividend resumed

Cooling from the Sun? How Solar-assisted Refrigeration Can Significantly Cut Costs for Retailers

South African retailers looking for ways to recover from the latest lockdown, as well as recent countrywide looting and vandalism, may welcome the opportunity to cut costs on the system that makes up the bulk of their energy spend – refrigeration. The initial outlay of refrigeration machinery as well as the ongoing cost of maintaining

New Digital Business Hub Refines Shoprite’s Precision Retailing

The Shoprite Group has launched its new ground-breaking digital business hub, ShopriteX which is combining data science, technology and innovation with its operational strength to provide increasingly enhanced customer experiences. Incubated over the past year, ShopriteX is combining data science and technology create more personalised shopping experiences for customers. ShopriteX already delivered two industry-leading innnovations – Xtra Savings, South Africa’s fastest-growing rewards programme with 20 million members to date, and Checkers Sixty60 the first on-demand 60-minute supermarket grocery delivery service in South Africa. “We are serious about being Africa’s most

Woolworths Launches “Tap and Go” Shopping in Store, a First for SA Retail

With customers increasingly doing their shopping from their mobile phones, Woolworths is once again set to transform its customer experience with the launch of its Near Field Communication (NFC) enabled stores. This latest addition, another first for South African retail, extends the retailer’s digital shopping capability by allowing customers to enjoy a seamless omni-channel shopping

bidorbuy | Light at the End of the Tunnel

Local businesses affected by political unrest should use online marketplace favourites to regain losses made One of the ways South African businesses are managing to weather the economic tornado that has been Covid-19 – and more recently, unprecedented civil unrest – is by aligning with consumers’ digital buying patterns. Lockdowns brought on by the coronavirus

Game Leads in Promotional Pricing By Being 8% Less Expensive Than Competitors – Report Shows

As South African consumers grapple with constrained budgets, Massmart’s Game Weekly Market Price Position Report – which conducts weekly research into the prices on goods across several South African retailers – found that Game is leading the way on the price of promotional items, outweighing its competitors by 8.54%. With this week’s petrol increase dishing

Pepkor Steps Up to Assist Communities As Recovery Gets Underway

Pepkor has made significant strides in its recovery of affected operations since the civil unrest experienced last month. The group expects to have more than 350 of the more than 500 looted stores up and running by the end of September. This is following the announcement that around 10% of the group’s total store footprint

Woolworths Holdings Looks to The Future with Bold Sustainability Goals

These new goals focus on traceability, transparency, circularity, diversity and inclusivity as well energy and carbon emissions. In line with its vision to be one of the world’s most responsible retailers, Woolworths Holdings Limited (WHL) is proud to announce its next set of ambitious Good Business Journey sustainability goals. These include future-focused, measureable targets aimed

Pick n Pay asap! Is The New and Improved Bottles on Demand Delivery Service

Online deliveries operating smoothly following KZN and Gauteng unrest Pick n Pay has relaunched and rebranded its popular on demand delivery service, Bottles, as Pick n Pay asap! To celebrate the rebranding, Pick n Pay asap! will offer unlimited free deliveries on all orders throughout the month of August. “Our customers are thoroughly enjoying the

SPAR South Africa Rebuilds Looted Stores and Supports Local Communities

SPAR retailers in South Africa affected by recent civil unrest and looting have “expressed a firm commitment to start again”, said SPAR South Africa Group CEO Brett Botten in an update. The Group’s update issued on the current state of its business as of 22 July, noted the extent of the impact on its operations in KwaZulu-Natal

Pick n Pay Smart Shoppers Given a ‘Lift’

Loyalty programme teams up with LIFT Airline to offer passengers added benefits  Pick n Pay Smart Shopper loyalty members have another way of earning loyalty points, this time on all their travel bookings with South Africa’s newest flexible airline, LIFT. Smart Shopper members who book a LIFT flight online or in-store at any Pick n

Pick n Pay’s Progress in Recovering from the Social Unrest

Commenting on progress in recovering from the social unrest and damage last week, Pick n Pay Group CEO, Pieter Boone said: “We updated stakeholders earlier this week on damage to Pick n Pay and Boxer stores and infrastructure as a result of last week’s social unrest and looting.  In total, 136 of our food, grocery,

Shoprite: Voluntary Announcement in Relation to South African Social and Political Unrest

Following a week of political and social unrest in South Africa impacting our operations in the KwaZulu-Natal and Gauteng provinces, this announcement serves to update shareholders of our assessment of the impact of this event on our operations as at 18 July 2021. It is noteworthy that, as a result of exceptionally strong turnover in

Walmart, the Walmart Foundation and Massmart Commit R13 Million to Aid Recovery Efforts in KwaZulu-Natal

As part of this commitment, Massmart delivered an initial consignment of 90 tons of food to Gift of the Givers and FoodForward SA to replenish their warehouses Underscoring the importance of both short-term and long-term solutions to address hunger and relief efforts related to the recent unrest in KwaZulu-Natal, Walmart, the Walmart Foundation and Massmart

Engen’s Footprint Flourishing as Company Targets Ambitious Growth in Botswana

Engen continues to expand in Botswana and so spread its unique retail fuel and convenience customer experience across the country, with five new Engen Service Stations opening in the first half of 2021 and a further five in the pipeline. “As always, convenience and customer service are key determinants of our success and we are

The Shoprite Group Gives Assurance on Stock Levels

As the authorities are restoring stability in pockets of KZN and Gauteng the Shoprite Group is working around the clock to repair and restock looted and damaged stores. These stores are becoming operational and are re-opening for business by the hour while the safety of both customers and employees remains paramount. “Supply lines to the majority of stores

Engen’s Growing Footprint in the DRC

Engen continues to expand in the Democratic Republic of Congo and so spread its retail fuel and convenience customer experience across the country, with the recent opening of two new Engen service stations. “As always, convenience and customer service are key determinants of our success and we are excited to bring these two new service

SPAR South Africa Advises Deliveries are Commencing and Stores Re-opening Following Civil Unrest

As a result of looting and vandalism over the past few days across Gauteng, and predominantly KwaZulu Natal (KZN), a total of 184 SPAR Group Ltd stores (including 62 TOPS liquor stores and 31 Build it stores) have been severely impacted. This represents roughly 7% of the SPAR store network across Southern Africa. SPAR stores

Game Prioritises Stock and Delivery of Essential Goods

Amidst the disruption in South Africa, Game Stores remains focused on providing South Africans with essential goods in as many areas as possible, through its brick-and-mortar stores and its partnerships with Uber Eats and OneCart. “Our ability to deliver online orders has been affected in some areas, such as Durban and surrounds, where routes have

Pick n Pay Adds Capacity in Response to High Online Demand During Lockdown

Pick n Pay has opened additional capacity in response to the high demand in online shopping on its scheduled delivery platform www.pnp.co.za. In Gauteng particularly, where the third wave is resulting in more people distancing and isolating, Pick n Pay has increased delivery slots by 65% on the platform. “We have moved quickly to add