Makro mRewards partners with Standard Bank UCount Rewards & Caltex to ease the fuel burden. As of 16 September 2022, Makro, one of South Africa’s longest standing retailers will offer its mRewards members up to R10* back in Rewards Points per litre of fuel and oil at participating Caltex forecourts around the country. According to
Braintree, a trusted Microsoft Gold Certified Partner powered by Vivica Holdings, has been named as an LS Retail Diamond and LS One Platinum partner for 2022, further entrenching the company as an expert in providing digital solutions to the retail and FMCG sectors across Africa. LS Retail is a leading global provider of all-in-one business
Nick Imudia, Co-Chief Executive Officer (CEO) at Konga, Nigeria’s leading composite e-commerce giant, is set to stand down from the role at the end of September 2022, after a successful term as agreed with the Board of Konga Group while Prince Ekeh, his Co–CEO who just completed his MBA from University of Oxford, England is
By working together, Pick n Pay and Mr D have just made online grocery shopping much better, easier, and more exciting for customers. Using the Mr D app, all your favourite Pick n Pay products can now be delivered right to your door. By bringing together the best of Pick n Pay and Mr D,
South Africa’s business, government and NGO leaders came together to celebrate the 25th anniversary of MySchool MyVillage MyPlanet (MySchool), Woolworths innovative, multiple award-winning community loyalty and corporate social responsibility programme. The programme has provided support of around R934 million to more than 8 000 schools and NGO beneficiaries across the country, who have benefited from
Woolworths and FlySafair partner to bring travel perks to local travellers. As the year-end fatigue begins to set in, and with the start of October school holidays, South Africa’s much-loved retailer, Woolworths, and FlySafair have joined forces in an exciting partnership that is sure to give travellers a reason to smile. Passengers travelling on selected
The Shoprite Group has opened 31 new stores – equating to more than one a day – during the month of September, creating 521 new jobs. With more than 145 000 employees, the Group is South Africa’s largest private sector employer – a trend which is set to continue as it plans to open 275 new
SPAR’s Chikka Chicken insists on environmental responsibility across the value chain Sustainability at SPAR, and more specifically their freshly in-store prepared Chikka Chicken, is about joining the dots, not ticking the boxes. By embedding environmental responsibility into every activity in the value chain, Chikka Chicken aims to ensure that customers not only get great-tasting chicken
The Shoprite Group now helps its suppliers with access to funding at the most affordable rates with the launch of a new supply chain finance product. The CredX finance product, which is often cheaper than bank financing, is available to all of the Group’s suppliers and is expected to assist especially SMMEs, for whom cash flow constraints and access
The popularity of rewards programs among South Africans remains high, as many consumers continue to seek ways to stretch their pockets, and find ways to make the most out of their everyday purchases. As a result of this popularity, more and more South African brands are including rewards as part of their customer relations strategy.
SPAR International has selected CitrusAd, a leading tech platform built for retail, as a worldwide supplier of e-grocery retail media solutions. CitrusAd’s retail media platform will form part of SPAR’s digital transformation journey, supporting the delivery of a personalised, targeted, experience to consumers online, matching SPAR’s offline approach. SPAR is one of the most recognised
SPAR International has announced a worldwide partnership with food tech company Whywaste to support their food waste reduction strategy at retail. SPAR country organisations will be able to use Whywaste’s digital solutions in their day-to-day operations to reduce food waste in stores. Portfolio of solutions Whywaste provides a portfolio of solutions that addresses food waste-related
Jumia (NYSE: JMIA), the leading e-commerce platform in Africa, has today announced a partnership with Coca-Cola Africa Operating Unit to offer consumers access to Coca-Cola products from the comfort of their homes. The partnership will provide a steady supply of Coca-Cola’s beverage portfolio to consumers who prefer to shop online through the Jumia platform and
The newly revamped Boardwalk Mall is home to the Eastern Cape’s first world-class Checkers FreshX supermarket, which has created new jobs for 138 employees. The store has a total of 202 employees and will be managed by Warren Kappadu who joined the retailer in 2018. Checkers FreshX Boardwalk Mall will offer customers a unique shopping
Makro launches a first in South Africa – digital premium liquor experience, nestled at their Woodmead Liquor store in Johannesburg North. In partnership with Distiller Pernod Ricard, the official ribbon cutting event took place on Thursday evening with interactive digital experiences showcasing the distillers’ topline brands; Chivas, Glenlivet and Jameson. The newly revamped Makro Woodmead
As South African consumers continue to turn to private brand products to make their money go further, Massmart’s ‘M’ frozen convenience offering has experienced exciting growth of over 30% at Makro between January and June this year. ‘M’ is of equivalent quality to leading brands in the same categories and the brand is aggressively developing
Mike Smollan, Chief Growth and Innovation Officer at Smollan looks at retail trends for the third and fourth quarters of this year and beyond, and what these means for growth. Gears switched at the beginning of 2022 as we entered a new phase in a retail eco-system that was still massaging aches and pains and
In the week of National Recycling, International Coastal Clean-up and World Clean-up days, Woolworths has confirmed that with the recent opening of a new PET Wash Plant in Cape Town an additional 1 000 of the retailer’s food packaging items can now be recycled in South Africa. Another exciting packaging improvement is the current rollout of
RFG Holdings increased revenue by 21.2% in the 11 months to August 2022, the group announced in a trading update released on the stock exchange news service (SENS). In the first six months of the 2022 financial year, RFG reported revenue growth of 20.9%. Chief executive officer Pieter Hanekom said growth was driven by ongoing
Local startup makes it possible to fight climate change while shopping online With a goal to curb carbon emissions, South African startup Curbon, will make carbon-neutral online shopping possible through the launch of the country’s very first plugin created to help fight climate change. Curbon’s unique offering gives shoppers the opportunity to take direct, meaningful climate
SPAR Athienitis, situated in the Fife Avenue shopping centre in Harare, Zimbabwe, has reopened its doors after extensive renovations. The new-look SPAR Supermarket boasts wider shopping aisles, an increased range, and a new gifting and home décor section The store has undergone a significant transformation, with an increase of 600m2 (about twice the area of
The impact that online – in all its facets – has on offline sales is much greater than perceived This year the fourth 2022 South African Digital Customer Experience Report reveals the phenomenal impact that the combination of social selling, reviews and online browsing – in all of its facets – has on offline sales:
South African consumers are cheering a small decrease in petrol and diesel prices for September, but for fuel retailers, the industry remains a tough industry characterised by low margins and rising costs. Diversifying revenue streams is a favoured lever most fuel retailers have for increasing their profitability in this difficult operating environment, says Steven Heilbron,
“Convenience” is no longer just a buzzword in online retail– it’s everything. The e-commerce explosion in the past two years, both internationally and in South Africa, has heightened customer expectations to the extent that failing to deliver online orders on time can literally make or break a business. Retailers that don’t shape up in terms
The results, from continuing operations, for the financial year under review are for a 52-week period compared to 53 weeks in the previous financial year. Throughout we are showing the 53 weeks to 4 July 2021 as the comparative period, unless stated otherwise. Sale of merchandise increased by 9.6% to R184.1 billion Basic earnings per share
HIGHLIGHTS • Full year dividend significantly increased, up by almost 250% to 229,5c • FBH turnaround demonstrated through strong operational and financial performance, with aEBIT growth of almost 49% • Australian second half performance outperformed expectations, with David Jones aEBIT up 86% and Country Road Group aEBIT up 19%. • Foods business continues to generate
Seamlessly integrating is the golden nugget, amongst several other factors worth considering Keeping customers happy in the online retail space requires e-commerce businesses to be at the top of their game. Where traditionally a customer would visit a physical store, buy an item, and hopefully go away feeling satisfied with their purchase, online retailers not
Highlights 4.3% Comparable store sales growth from continuing operations 50% Online sales growth Expense growth 3% below inflation Potential Offer by Walmart to acquire Massmart shares it does not already ownfor ZAR62 per share Potential Offer represents a 53% premium on 26 August 2022 closing share price CEO succession also announced Results Summary Total sales
From one crisis to the next, consumer habits are changing Just as the world was returning to some kind of ‘normality’ it didn’t take long for war in Europe, surging inflation, soaring fuel and energy prices, along with severe bouts of load-shedding to cast a particularly dark shadow over the first half of 2022. Now,
Shoprite’s Money Market Account is now a full-fledged bank account. It already provides almost two million banked and unbanked customers the best deal on the market. It’s official: Shoprite’s Money Market Account is now a full-fledged, transactional bank account, the first ever offered by a South African retailer – and the lowest cost entry-level bank
Bhandari has 18 years’ experience of driving growth of the Nestlé business Nestlé has appointed Arvind Bhandari as the new Cluster Head for East and Horn of Africa, which forms part of Nestlé East and Southern Africa Region (ESAR). In this role Bhandari will manage operations in Kenya, Tanzania, Ethiopia, Djibouti, Eritrea, Somalia, South Sudan,
The Shoprite Group has finalised sustainability-linked loans totalling R3.5 billion for investments to expand its key environmental programmes as part of its wider sustainability strategy. These include a R2 billion loan from Standard Bank (the bank’s biggest in the retail sector to date), and a R800 million sustainability-linked loan and a R700 million green loan
Mike Smollan, Chief Growth and Innovation Officer at Smollan looks at retail trends for the third and fourth quarters of this year and beyond, and what these means for growth Gears switched at the beginning of 2022 as we entered a new phase in a retail eco-system that was still massaging aches and pains and
In a first for retail in South Africa, the Shoprite Group has acquired over 100 of the most fuel-efficient trucks in Southern Africa. The Scania Euro V trucks have a proven fuel saving of around 10% along with lower CO2 and NOx emissions. The Group’s world-class supply chain – which includes 29 distribution centres covering
Spur Corporation increased headline earnings by 31% to R121 million in the year to June 2022 as the group reported a strong post COVID-19 lockdown trading recovery and capitalised on increasing restaurant foot traffic. Group revenue grew by 32.5% to R2.4 billion, with improved franchised restaurant turnover, higher sales in the company-owned restaurants and increased
Growthpoint Properties (JSE: GRT) is piloting a 4.5MW battery system at Paarl Mall in the Western Cape to store electricity for its continuous, cost-efficient power supply. This is the largest commercial battery installation in South Africa to date, and it will be partly charged by Paarl Mall’s new rooftop solar PV plant, extending the positive
Annual CPG sales top R527-Billion Liquor sector continues to rebound Food inflation remains a thorn in the side of consumers increasing by 8.1% versus a year ago The South African manufacturing and retail sectors remain stoic in the face of a continued onslaught of input prices, and consumers feeling the full effects of their severely
46,000 stores across the world allow customers to scan items as they shop, a figure forecast to grow by over three times during the next five years 10,000 additional stores offered mobile self-scanning during 2021 Customers can use mobile self-scanning at more than 46,000 stores across the world, according to Mobile Self-Scanning and Checkout-Free 2022,
The Shoprite Group was the first retailer to celebrate the enormous contribution of South African women to society when Government announced National Women’s Day in 1996 when it introduced a significant campaign that ran for 17 years to celebrate women, the nationally acclaimed Shoprite Checkers Women of the Year Awards. More than 25 years later
Many women juggle the role of both worker and matriarch, playing an integral role in society by not only taking on the responsibilities of raising the next generation and being the cornerstone of the family; but also by playing an active part in South Africa’s economy. This is according to Marine van Brakel, Chief Operating
Twelve of top 20 product categories experience double-digit inflation Price increases starting to impact unit sales Annual FMCG retail sales total R523-Billio The stranglehold of the current 13-year inflation high on consumer purchase patterns is clearly shown in the newly released NielsenIQ South Africa State of the Retail Nation report which shows that twelve out
Rosebank Mall is home to an innovative new store which is so much more than it first appears to be! Re-purposing is fast becoming a way of life and the tech space should be no exception. With this in mind, David Hirsch – CEO of TechMarkit – has introduced his very own brand of pre-loved
General dealers have emerged as the most resilient sector in South African retail, growing sales 14.6% in real terms from January to May 2022 and winning a greater share of the cash-strapped consumer’s wallet. Their strong performance in a struggling retail sector can be largely attributed to consumers’ spending more of their incomes on necessities
SPAR has committed to sourcing an assortment produced under conditions that have reduced environmental impact, promote animal welfare, and provide equal opportunities for farmers and fishers. The SPAR Responsible Retailing Strategy comprises six pillars encompassing global strategies on health, sourcing, community, climate, environment, and people. These pillars have been designed to align with the United
Makro has undergone an accelerated e-commerce transformation programme in recent months, as part of Massmart’s overarching strategy to become a leading omnichannel (online and store) retailer in South Africa. The new native Makro app is the retailer’s first fully fledged and stand-alone shopping app, enabling customers to make purchases of general merchandise, liquor and pantry
A new podcast series hosted by broadcast journalist Redi Tlhabi will give listeners key insights and a greater understanding of the major issues around the state of our food nation. As the world faces complex issues around food, sustainability, waste, and how retailers and consumer choices alike impact our planet, gaining an understanding of the
By Leon Jacobs, Chief Information Officer at RCS Driven by the engine of the fourth industrial revolution (4IR), digitisation was already gaining significant traction before the onset of the COVID-19 pandemic. However, it accelerated faster in two years than it had in almost a decade. The transition to a more digitised reality affected industries across
Consumers are also largely in search of their perfect brand match, with 76% of South African respondents feeling that if they look hard enough, they can find a brand that fits their exact needs NielsenIQ updates consumer brand preferences –with a focus on small and medium brands – in its latest report According to the
The 9th of July marks one year since a wave of civil unrest destroyed thousands of shops and properties in parts of KwaZulu-Natal and Gauteng. Durban’s iconic Makro store based in Springfield was severely damaged, succumbing to a huge fire, destroying much of its infrastructure. But after just five months, it was able to reopen
As the new cluster head for the Greater Zambezi region, Gomes brings 35 years of professional and managerial experience at Nestl Nestlé has appointed Luke Gomes as the new Cluster Head for the Greater Zambezi region, one of three clusters within Nestlé East and Southern Africa Region (ESAR). The cluster covers five countries, Zimbabwe, Zambia,
