Founded in 1984, Retailability is a South African based group of retail brands including Edgars, Legit, Swagga, Beaver Canoe and Style. Retailability operates over 580 stores across Southern Africa in South Africa, Namibia, Botswana, Lesotho and Eswatini. Delivering authentic and affordable fashion and beauty to the market remains the core focus of Retailability. Retailability continues
For retailers, relevance is reflected in a mirror of realities that must be understood with respect and met with dignity, especially in a diverse market such as South Africa. Low-cost retailers do this well, writes Faheem Hoosen, Audit partner at BDO South Africa. Discount supermarkets enable consumers to ‘buy two’, ‘buy three’, even ‘buy more’.
Exploring innovation coupled with cutting-edge tech is on the up as brands and retailers consider what, when and how to ride the new wave of consumerism in Africa. With the future of digital retail in Africa an exciting and ever-changing landscape. Africa Overview Customer expectations are forcing retailers to reassess the service they provide, not
Pick n Pay Clothing becomes the first clothing retailer recognised by the Green Building Council South Africa (GBCSA) for its sustainable approach to refurbishing the interiors of its growing store network. The Pick n Pay Clothing store in Blue Route Mall, Cape Town, was awarded a 4 Star Green Star Interiors v1 rating, which indicates
Jumia Kenya consumers will now receive their online orders in their original packaging from the manufacturer without any extra wrap from Jumia. This follows the company’s recent announcement, which aligns with its ESG strategy aimed at environmentally friendly activities in the countries it operates in. “In line with our sustainability agenda, we will continue cutting
Musina Mall, the dominant shopping centre in Limpopo’s heritage-rich town of Musina, is notching up excellent performance and continues to increase its trading metrics, shopper appeal and convenience. Despite the background of the prevailing tough times in South Africa, Musina Mall continues to show significant growth. The mall’s total turnover grew a whopping 34% in
The Shoprite Group has launched UNIQ, its new clothing brand fashioned on simplicity, comfort, superior fabrics and value. The first standalone UNIQ store opened in Cape Town’s Canal Walk shopping centre with another eight stores scheduled to open in the next month. Catering for the entire family, the UNIQ range consists of premium basics in a variety
e-Commerce is one of the fastest evolving industries in the world. The growth has been unprecedented, and in Africa the appetite for online business and retailing is higher than ever. In 2021, retail e-commerce sales amounted to approximately 5.2 trillion U.S. dollars worldwide. This figure is forecast to grow by 56% over the next few
By Gavin Lomberg, Chief Commercial Officer, RCS South Africa’s retail sector was undoubtedly one of the hardest hit by the onset of COVID-19. Lockdown regulations, reduced trading hours and the sudden, unexpected limitation of face-to-face contact required retailers to rethink the rules, in unprecedented circumstances. The industry saw retailers entering new product territories, pivoting their
Checkers Sixty60 will now give customers their delivery for free if an order arrives more than 30 minutes after the estimated time of arrival. Delivery will also be free if an order contains fewer than 80% of a customer’s first-choice products. This Service Guarantee is a first in the South African on-demand grocery delivery space. “Sixty60 is
In the past four years, the retailer has reduced the volume of food waste in its operations by nearly 30% (28%) as it works towards its target of 50% by 2030. It has also successfully donated over 880 tonnes of edible surplus food to FoodForward SA, valued at over R35 million. Pick n Pay is
Shoprite Holdings Limited has been approved for a secondary listing on A2X Markets. Its shares will be available for trade on A2X from Tuesday, 11 April 2023. The Shoprite Group is the largest South African retailer by market capitalisation, sales, profit and number of employees and customers. Its core business is food retailing, complemented by
In an ongoing programme of retail experience transformation, SPAR Zimbabwe invested in another of their core stores. The renovation was completed in just four weeks and has increased the area dedicated to fresh and frozen foods as well as the food service offer. The SPAR Supermarket which reopened on 22 February is located in the
Konga, Nigeria’s leading composite e-commerce platform has partnered with Verve International to reward customers with free shopping vouchers. Tagged Season of Rewards, the campaign, which kicked off on March 1, 2023 will see shoppers receive free vouchers when they shop on Konga.com with their Verve cards. The partnership underpins the commitment of both brands to
“The future of retail is the ability to create a seamless shopping experience across online and offline” As online shopping continues to grow in the country, customers are spoilt for choice on how and where they shop. Trends show that many South Africans are increasingly choosing to shop both in-store and online, or often simultaneously,
Unaudited results for the 26 weeks ended 1 January 2023 DOUBLE DIGIT GROWTH SEES HALF-YEAR SALES EXCEEDING R100 BILLION Key information – continuing operations Group sale of merchandise increased by 16.8% to R106.3 billion Supermarkets RSA sale of merchandise increased by 17.5% to R85.1 billion Diluted headline earnings per share (DHEPS) increased by 10.2% to
Admittedly seeing another loadshedding article can mean lights out for many – turn the page – next, as the hum of generators trigger a fragile sense of ‘normality’ when all we want is power plays, not dark delays. Despite the severity of the current status quo, humour typically prevails– “imagine what they’re going to say
Sustainability has become a top priority for many industries and the South African hospitality industry is no exception. The increasing demand for eco-friendly and socially responsible tourism has led to sustainable food trends in hotels, resorts and restaurants. This is the opinion of Etresia Booysen, a senior lecturer at the IIE’s School of Hospitality &
Every successful retailer knows that to nurture customer loyalty and establish a strong brand, you have got to perfect four key considerations: product, price, place, and promotion. First introduced in the 1950s, these are old principles, but they remain essential in understanding the foundations of the retail industry. However, in the South African market, where
Unaudited results for the 26 weeks ended 1 January 2023 DOUBLE DIGIT GROWTH SEES HALF YEAR SALES EXCEEDING R100 BILLION Key information – continuing operations Group sale of merchandise increased by 16.8% to R106.3 billion Supermarkets RSA sale of merchandise increased by 17.5% to R85.1 billion Diluted headline earnings per share (DHEPS) increased by 10.2%
SPAR Zimbabwe planted 10,000 trees on 3 December 2022 and is sowing the seeds for 20,000 more in 2023. Through this initiative, the retailer was the country’s largest non-commercial planter of trees this planting season. This number of trees planted was also a boost for SPAR International’s campaign for tree planting, which began in 2022.
A newly released study revealed that South Africans’ online spending patterns and behaviour continued to grow at a rapid pace in 2022. This is despite the country’s ongoing recovery from lockdown restrictions and social distancing. The comprehensive results of the Online Retail in South Africa 2022 study, released today by World Wide Worx with Mastercard,
The SPAR Brand has entered the Angolan retail market, opening nine SPAR Express convenience stores during the past twelve months. The license to operate the SPAR brand in Angola was granted to a well-established local retail and distribution company, United Investimentos. Adapting international best practices from the SPAR network to suit local market needs has
Smaller manufacturers may benefit due to agility & smaller overheads to fill local supply gaps Staples come out tops as consumers seek long-lasting product offerings 40% fewer shopping trips per month compared to two years ago COVID-19 trends of homebound economy and fewer trips to stores continue OVERVIEW – The current power crisis is creating
Spur Corporation continued its post Covid-19 recovery to produce a strong trading performance for the six months to December 2022 as revenue increased by 35.0% to R1.5 billion and group profit before tax by 103.0% to R168 million. Revenue growth was driven by the 31.5% increase in franchised restaurant sales, higher sales in the retail
For the love of the environment: Pick n Pay on track to achieving 2025 plastic waste reduction targets Pick n Pay has removed all plastic barrier bags from its till points – a first in South Africa that will prevent over 20 million of these small bags from entering the environment. Barrier bags are traditionally
SPAR Namibia is proud to announce its partnership with the Namibian Ice & Inline Hockey Association (NIIHA) for the next three years. SPAR Namibia will ensure that all training camps, team wear, entry and coaching fees, as well as travel costs of the teams’ coaches and managers relating to the national teams, will be covered.
43% of surveyed consumers already feel like they are living in a recession. 74% say that increased costs of living are to blame for their recent financial struggles. 48% mention they only have enough money for food, shelter, and the basics. 32% have turned to online to get better deals, save on gas and minimize
The increased flow of shoppers to in-store pickup points is breathing new life into traditional brick-and-mortar businesses. The numbers don’t lie It doesn’t seem that long ago that customers saw online and in-store as two separate shopping experiences. You were either in the online camp or a brick-and-mortar die-hard, and never the twain shall meet.
Retail chains across the country scrambled to upgrade existing platforms or create online stores to ensure they could continue operating during the hard lockdown in 2020. During this period online shopping experienced unprecedented growth, irrevocably changing shopping behaviour. Many small businesses did not survive the lockdowns. A study by FinFind and the Department of Small
Leading home improvement, DIY and building materials retailer, Builders has announced the appointment of Karen Ferrini as Vice President of Builders and member of the Massmart Executive Committee. Effective 1 February 2023, Ferrini takes over Herman Venter’s position following his appointment to Group Chief Merchandise Officer (CMO). With almost 25 years’ experience in retail and
Annual ACI Holiday Spending Report reveals surge in use of mobile devices, digital wallets and buy now, pay later (BNPL) payment methods during 2022 holiday season, as shoppers sought out cheaper, more convenient alternatives eCommerce transactions increased 21%, as fraud attempts decreased by 0.5% during holiday season Q4 2022 versus 2021 BNPL transaction values increased
PnP Offers free dietary guidelines from in-house dietitian at PnP Pick n Pay has taken significant steps to improve the health of South Africans by removing over 3,500 tonnes of salt and sugar from its private label range over the last five years. Consumers the world over – and South Africans are no exception –
Online demand for products is growing rapidly, but amid supply chain disruptions there is a greater need to deliver items to customers effectively. Technology, however, is finding a way Transport and logistics are soaring in Africa, with further rapid growth predicted for years to come. That’s the word from the World Economic Forum and African
According to Boston Consulting Group (BCG), Africa’s informal retail sector accounts for more than 70% of food, beverage and personal care products provided to consumers across the continent. However, despite their importance, local informal shops throughout Africa have been consistently held back for decades by a host of major challenges including frequent stockouts, limited access
According to the December 2022 Household Affordability Index, low income households are changing their purchasing patterns in response to increasingly challenging affordability conditions. This varies from home to home according to each one’s social standards with one thing being synonymous – the impact of food inflation and the general increase in the cost of living
By 2025 the value of ecommerce transactions in SA is expected to reach R225bn as reported by IOL with the market itself estimated to reach R400bn the same year “Chatting to industry experts at the end of last year at the GIBS SA Retail Industry Conference – the general consensus was that innovation, flexibility and
ACI Instant Pay provides access to lower-cost payments, instant liquidity, reduced risk of fraud and enhanced shopper experience ACI Worldwide (NASDAQ: ACIW), a global leader in mission-critical, real-time payments software, today announced the launch of ACI Instant Pay, a new real-time payments solution that enables merchants in the U.S. to accept online, mobile and in-store payments instantly. The expansion of ACI’s
The Top Employers Institute announced Massmart as a Top Employer in South Africa for the second consecutive year, ranking the organisation in the top 25% of participating employers globally. The program has recognized and certified 2051 participating employers in 121 countries, across 5 continents and being certified as a Top Employer showcases an organisation’s dedication
More than 25 million South African consumers saved a combined R7 billion on their grocery bills during the past six months (July to December 2022) through the Xtra Savings programme at Shoprite and Checkers supermarkets. It has contributed to fending off soaring living costs with Xtra Savings members swiping their rewards cards over 238 million times to benefit from
Online retail in South Africa passed the R50-billion milestone in 2022, driven by an ongoing boom in demand for home deliveries, according to new research findings released today. “Online Retail in South Africa 2022”, a study conducted by World Wide Worx with Mastercard, reveals that the total growth for online retail in South Africa in
You might soon be able to pick up your Takealot order at your nearest Pick n Pay Pick n Pay has launched a new pick-up point for Takealot customers in a store in Cape Town. This is part of a pilot giving customers the huge convenience of picking up their non-food online orders while shopping
The overriding retail trend for 2023 will be convergence of technologies and this trend will have widespread significance. This is according to Ajay Lalu, Director and co-Founder of Q-HOP – exhibitor at NRF 2023 – who adds that retailers must wake up to the implications—and opportunities—of profoundly disruptive technology trends. “5G will continue to lead
South African retailers have come to regard quick access to financing as key—and a new breed of agile fintech has emerged to respond to these demands. These progressive providers of finance offer retailers access to opportunity capital so that they can move rapidly in response to emerging business trends. That’s according to Steven Heilbron, CEO
The V&A Waterfront warmly welcomes visitors to the renovated Alfred Mall; aiming to redefine the African retail shopping experience. The newly refurbished Alfred Mall, which adjoins the Victoria & Alfred Hotel in the Quays District in the heart of the V&A Waterfront, has reopened its doors in time for the festive season. The revamped Alfred
From next year, 2023, Jumia customers in Nyanza and Western regions in Kenya will benefit from the Jumia City Penetration program giving them access to millions of products on the online platform at a reduced delivery fee. Jumia plans to expand its reach to rural areas by 15% in the coming year as part of
The Tribunal has conditionally approved the proposed merger whereby Clover S.A. (Pty) Ltd (“Clover”) intends to acquire the business and assets used or owned by Dairy Farmers of South Africa (Pty) Ltd (“DFSA”), in relation to the procurement and supply of regular raw milk to Clover (“Milk Procurement Business”). The conditions imposed on the merger
Massmart has implemented a significant technology enablement and logistics network reconfiguration project over the past 4 years that has contributed to increased stock availability across its Game, Makro and Builders stores. This has proven to be a timely intervention at a time when supply chains locally and globally have faced a number of headwinds, including
Mastercard’s partnership with payment gateway, PayFast, increases Priceless possibilities by supporting SMEs within the PayFast ecosystem Consumers who pay using their Mastercard card, Masterpass or any other Masterpass-enabled banking app at any PayFast online checkout point stand a chance to win R10000 For the second consecutive year, Mastercard and PayFast have partnered to support SMEs,
The Tribunal has approved, with conditions, the proposed merger wherein Shoprite Supermarkets (Pty) Ltd (“Shoprite”) intends to acquire certain retail supermarket stores, wholesale and retail liquor stores, wholesale stores and the Massfresh business from Massmart Holdings Limited (“Massmart”). The conditions imposed by the Tribunal seek to address identified competition and public interest concerns and include
