The Shoprite Group has launched Shoprite Next Capital, a business division dedicated to capacitate and grow commercially-viable SMMEs to further the Group’s continued efforts to give small suppliers access to its consumer market. As drivers of growth, job creation and innovation, SMMEs are crucial to the recovery of the South African economy, and Shoprite Next
Engen’ enduring promise ‘With us you are Number One” has always placed the customer at the very heart of its business. It is what inspires South Africa’s favourite* petrol station brand to invest great effort into remaining an attractive and convenient destination for motorists and shoppers. This sees Engen continually reinventing the way it does
Leading trade show tackles the challenge of affordable and accessible food in Africa Russia’s war in Ukraine has shone a spotlight on the ongoing food security crisis in Africa, as disruptions to international commodity markets and trade flows to the continent have caused the already high food prices to rise further. The UN predicts African
South Africa’s leading ticketing platform Computicket has launched an innovative new offering called ‘Box Office’ to make its service more accessible and affordable to organisers of smaller events. Ticketing services have traditionally been limited to large event organisers who can afford a comprehensive offering. To solve this challenge, Computicket created Box Office: a new self-service
After Massmart acquired an 87.5% stake in on-demand multi-retailer marketplace, OneCart, in late 2021, the platform has experienced exponential Gross Merchandise Value (GMV) growth of over 200%. The name OneCart derives from the App’s core value proposition which enables customers to access a wide range of products from multiple retailers, in “one cart”. OneCart is
The Shoprite Group has launched Shoprite Next Capital, a business division dedicated to capacitate and grow commercially-viable SMMEs to further the Group’s continued efforts to give small suppliers access to its consumer market. As drivers of growth, job creation and innovation, SMMEs are crucial to the recovery of the South African economy, and Shoprite Next
Township economy a top priority for SA business leaders Celebrating its 28th year of defining trade opportunities within Africa, leading multi-sector trade show SAITEX opened its doors to public and private stakeholders from across the globe at the Gallagher Convention Centre in Johannesburg earlier this week. Co-located with F&B show Africa’s Big 7 and the
On the 14th of June 2022, Massmart officially opened its new Distribution Centre, in Riversands, Johannesburg. This 75 000m2 warehouse is the second of three new facilities in Massmart’s new centralized network which uses shared distribution centres to serve stores across the entire group. The new state of the art facility has been custom designed
Checkers is the first South African retailer to replace its rotisserie chicken packaging with fully recyclable, responsibly sourced cardboard boxes. This will prevent 68 tons of non-recycled multi-layer laminated material from being landfilled every year. This is part of Checker’s ongoing commitment to environmental sustainability as the retailer continues to make changes that are better
A 21-Year-Old and Ongoing Success Story In 2001 Argility entered into one of its longest running client relationships with Furnmart The Argility Technology Group (ATG) – with a thirty-five year plus history as a leading software developer and supplier to the retail and supply chain sectors, has announced that 2022 will mark the 21st anniversary
The South African eCommerce sector has exploded over the last two years and to help manufacturers and retailers keep track of this NielsenIQ has established a robust eCommerce data tracking solution in partnership with some of South Africa’s largest brick and mortar and online retailers. This is made possible by NielsenIQ Retail Trade Desk which
The high cost of food is a subject on everyone’s lips. Reasons for the increases range from the war in Ukraine to the weaker rand, and natural disasters such as the floods in KwaZulu-Natal – a province in which many South African factories are situated. JustMoney, which helps South Africans to educate themselves about managing
The overwhelming success of loyalty programmes amongst South Africa’s big retailers has encouraged many mid-tier brands to roll out their own offerings. While these can only help to attract and retain customers, many are missing out on the benefits of running the built-in loyalty programmes offered by QR payment platforms in tandem with their own.
After two years of building stronger communities with MySchool MyVillage MyPlanet, Builders bids farewell to the partnership effective from 31 May 2022. During the relationship period, Builders paid R2 to My School My Village My Planet every time customers swiped their Builders card or purchased online. “As we reflect on our partnership with MySchool MyVillage
With no end in sight to the rising cost of living for South African consumers, shopping and spending habits continue to shift as cost saving becomes increasingly imperative. According to Massmart, the rising pressure on their wallets is pushing consumers to buy more private brand products as part of their routine shopping trips. “Investing into
Groot Drakenstein – RFG Holdings delivered strong revenue growth of 20.9% to R3.4 billion for the half-year to 3 April 2022, supported by good volume growth in its regional and international businesses. The Western-Cape based food producer, which owns market-leading brands Rhodes, Bull Brand, Magpie, Squish, Hinds and Today, increased operating profit by 30.6% to
Cape Town – Lewis Group today reported a strong merchandise sales and operating performance for the year to March 2022 despite weakening retail trading conditions, with headline earnings increasing by 21.2% to R561 million. Headline earnings per share increased by 37.7% to 849 cents, reflecting the positive leverage effect from the group’s aggressive share repurchase
South Africa loves to talk about Woolies, so much so, that the #woolworthssa hashtag has generated over 10 million TikTok views to date, while customers have tagged the retailer in 44 000 Instagram posts this year alone. With over 3.5 million followers across seven social media platforms, Woolworths enjoys the largest combined social following of
Our leading-edge Speech Analytics solution is custom-made for the South African market and can help transform your contact centre performance, taking your customer experience to the next level. Your contact centre is one of your company’s most valuable touch points when it comes to delivering an excellent customer experience. With rapid advances in technology, the
As South African consumer budgets face increased pressure from all angles, it is no surprise that Game’s latest consumer survey found that 65% of respondents were feeling the pinch in their pockets compared to this time last year. With 83% of respondents confirming that they shop round for the best possible deals – groceries and
Swift action by the Shoprite Group following the July 2021 unrest and the April 2022 floods in KwaZulu-Natal meant its supermarket operations were back up and trading in record time – and Shoprite Technology played a critical role in making this happen. After last month’s devastating floods, Shoprite Technology managed to get stores and the
Shoprite Checkers Proprietary Limited, a subsidiary of Shoprite Holdings, has established a Black Economic Empowerment transaction through the formation of the Shoprite Employee Trust, which will increase Shoprite Checkers’ effective Black Empowerment Ownership to 19.2%. Shoprite Checkers will issue 40 million Shoprite Checkers shares, with an estimated value of R8.9 billion, for the benefit of
Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition and even cart abandonment. As user behaviour has shifted,
Spaza shops are the backbone of many underserviced township and rural communities in South Africa, personifying the very spirit of free economic trade valued by small, medium, and micro enterprises (SMME). But growth in the sector has remained largely stagnant since 2008, pointing to the need for greater business support to unlock their full economic
Lionshare Empowered Partners, part of the Lionshare Group, has recorded two key transactions totalling R1.6 billion. In the first transaction, Lionshare Empowered Partners partnered with the Buffet Consortium to acquire a R502 million service station property portfolio (with a lease-back) from the shareholders of The Fuel Company (TFC), majority owned by Kaap Agri, the listed
When the pandemic initially hit in the early part of 2020, it created the perfect environment for the explosive growth of online retail. In measurable terms, the e-retail market more than doubled from a global annual revenue of $2.382 Billion in 2017 to $4.938 Billion at the close of 2021, according to 2022 Statista findings.
takealot.com says Thanksalot with amazing deals, giving back, and a grand prize for one lucky shopper South Africa’s favourite online retailer takealot.com is officially turning 11 – celebrating this milestone and entry into its second decade by saying Thanksalot to loyal customers from 23 May to 5 June 2022. It’s been quite a journey for
NielsenIQ South Africa has released its monthly State of the Retail Nation analysis which shows that total annual retail sales at South African retail outlets were R516-Billion which represents a 14.4% annual increase. The ‘latest month’ (5 weeks ending 3 April 2022) shows sales of R53-Billion representing a 10.1% month increase versus the same period
A loyal customer base is good for business. But how do you ensure customer loyalty and how can you both retain and grow your customer base? According to numerous studies and insights, one of the most valuable investments your company can make in terms of both retaining and gaining customers is to have an effective
The Private Label Manufacturers Association (PLMA) has once again honoured retailers for their innovation in private labels across a wide variety of categories. The New York-based PLMA held the 2022 Salute to Excellence Awards on 8 May 2022, which saw Woolworths walk off with five awards in the proverbial (shopping) bag. Only new products introduced
Ladysmith shoppers will now be able to order groceries from the comfort of their homes as Checkers launches its Sixty60 on demand one-hour grocery delivery service at The Square Shopping Centre in Ladysmith, Kwa-Zulu Natal. Known for its ease of use, the customer response to Sixty60 has been exceptional and following its launch late in
Five years ago, Cynthia Mokgobu started a tiny farming operation in her backyard in the Limpopo village of Bochum. Today, she’s supplying vegetables to markets as far afield as Gauteng, and is well on her way to realising her dream of becoming a fully-fledged potato farmer and ensuring food security for her entire village. This
Entersekt integrates NuData Security’s behavioural analytics intelligence into its EMV 3-D Secure solution to provide Capitec customers with real-time risk-based authentication for online purchases Entersekt, a global leader in device identity and authentication solutions, today announced that Capitec Bank has implemented its innovative EMV 3-D Secure solution that boosts the security of e-commerce payments, while
As the next step in its turnaround strategy and in support of its goal to become a leading omnichannel retailer, Game last month launched a refreshed eCommerce platform supported by an investment from Massmart and a dedicated support team in Walmart’s global tech hub in Bangalore, India. The website is equipped with new features, functionalities,
Shoprite created 20 new jobs with the opening of its supermarket in Tshepiso Shopping Centre, Vanderbijlpark, Johannesburg. This new store offers customers a convenient shopping experience and access to several in-store fresh food departments including a Meat Market, Hot & Cold Foods Deli, Bakery, Fresh Fruit and Vegetables, as well as 8 pay points. Customers
SA’s leading trade event offers fresh insights for Africa’s food value chain Feeding a population of around 1.3 billion, the World Bank has predicted that Africa’s Food & Beverage (F&B) market will reach over US$1 trillion by 2030[1]. While the industry has faced significant challenges since the onset of Covid, especially in terms of delivery
South Africa wastes up to 10.3 million tons of food each year – and this is a problem the Shoprite Group is tackling from multiple angles. Food waste is not just a front to the hungry in a country where 2.5 million people experience hunger weekly. It also has significant environmental and economic implications. Food
As food security concerns, climate change and global economic uncertainty increase the strain on South Africa’s R346bn agricultural sector, Agri-Fintech start-up HelloChoice brings essential innovation and efficiency to the farming and food supply value chain. This month HelloChoice celebrates its fourth birthday as a proudly South African success story, emerging as a leading full-service Agri-Fintech
Clicks Group increased retail sales by 13.6% in the six months to February 2022 as Clicks gained market share, continued to expand its store and pharmacy network and supported the national Covid-19 vaccination programme. Group turnover increased by 9.0% to R19.6 billion and headline earnings from continuing operations grew by 18.3% to R1.1 billion. The
Dis-Chem rolls out new WhatsApp chat channel delivering self-help services and loyalty programme management over chat Clickatell, a CPaaS innovator and Chat Commerce leader, has been selected by leading South African retailer, Dis-Chem Pharmacies, to enable WhatsApp as its customer communication channel to engage with its customers. Dis-Chem customers can now quickly and easily access
Tableview motorists, residents and beachgoers are set to reap the delicious benefits of a 24-hour Woolworths Foodstop, which has been added to the recently upgraded Engen Rietvlei Convenience Centre. Engen Rietvlei, which officially re-opened on 7 April, is located at 2 Pentz Drive in Tableview and offers a diverse range of products and services, including
SA’s leader in enterprise software development RedPanda Software has been appointed by Flooid, the global leading cloud-based unified commerce platform, to be its go-to-market and distribution partner in South Africa and other markets, bringing even more seamless service to customers, resellers and partners. The move was the natural evolution of a long software development relationship,
Prominent multi-sector trade event paves the way for business growth across the trade and township economy sector Africa is home to one of the world’s fastest growing consumer markets, predicted to increase to 1.7 billion consumers by 2030[1]. On the one side of this market are the rising number of ‘ultra-high net worth’ individuals with
Despite a challenging 18 months fuelled by the pandemic for the retail sector, customer-focused innovation has remained a top priority for retail giant Massmart. The retail group partnered with credit solutions provider RCS to unlock value for its customers amid a tough economic climate. Gavin Lomberg, Chief Commercial Officer at RCS – South Africa’s leading
Starbucks brings the sustainability theme right home with the simultaneous launch of our partnership with the inspirational Reel Gardening initiative. Reel Gardening produces a biodegradable seed tape planted straight into the ground to improve the chances of a vegetable seedling. With a similar ethos to Starbucks, Reel Gardening uses its products and expertise to make
RFG walked away with 16 awards in eleven categories at this year’s annual SA Dairy Championships, and clinched the coveted SA Champs title for six of its products. The event is the largest dairy competition of its kind in the world, having attracted more than 68 manufacturers who showcased 920 products in over 100 classes
1. INTRODUCTION Mr Price is pleased to announce that on 12 April 2022 it entered into transaction agreements (the “Agreements”) to acquire 70% (“Sale Shares”) of Blue Falcon Trading 188 (Proprietary) Limited (“Blue Falcon”), which owns the Studio 88 group of businesses (the “Studio 88 Group” or the “Business”), from RMB Ventures Six (Proprietary) Limited
If the Tinder Swindler scandal has taught us anything, it’s that scammers are finding increasingly creative ways to take your hard-earned cash. According to 2021 stats from datareportal.com, 57.7% of South African internet users have purchased a product online. With the increase in online purchases – from food and clothing to furniture and appliances –
By Feroza Grosso-Ciponte, Supply Chain Director at Nestlé East and Southern Africa Region (ESAR) The importance of establishing local supply chains as a business operating in Africa. Two years in, we still remember ‘toilet paper gate’, when consumers worldwide started panic buying supplies for fear of shortages. This was, we now realise, a normal response
SPAR is working with a preferred tech partner, Spaaza, in a strategic partnership which will see the company support the retailer internationally with the development of the next generation of SPAR’s personalised loyalty and savings platform. Strategic Partnership Spaaza, an independent tech company based in Amsterdam, offers a powerful personalised loyalty solution that will help
