Competition Commission and Competition Tribunal give green light to Netcare outsourcing agreement with Clicks

Posted on by Staff Reporter | 7504 Views | 7 min read

Friday, 11 November 2016, Healthcare group Netcare and pharmacy retail group Clicks today announced that the Competition Commission and Competition Tribunal have approved the long-term agreement which they entered into on 8 June 2016, whereby Netcare will outsource its 37 retail pharmacies in Medicross medical and dental centres and 45 Netcare hospital retail front shop

Ecentric Brings It All Together At Point-of-sale

Posted on by Initiator | 7166 Views | 10 min read

The payments business used to be simple, consumers would pay with cash or cheque and merchants would offer trusted customers credit, and even accept IOUs. Technology has marched on however, and credit cards, debit cards, prepaid vouchers, and store cards have all been added to the mix. Customers are even reaching a point where they

MyGate Voted “Best Online Payment Gateway 2016 – Africa” by Technology Innovator Awards

Posted on by Initiator | 5308 Views | 8 min read

MyGate, one of South Africa’s leading online payment gateways has been voted the best online payment gateway in Africa for 2016 by the Corporate Vision Technology Innovator Awards. The 2016 Technology Innovator Awards were designed by Corporate Vision Magazine to recognise the individuals, departments, and firms behind ground-breaking developments in business and technology. MyGate offers

Global Vision for Eastern Cape Retail Sector

Posted on by Staff Reporter | 5375 Views | 16 min read

The Eastern Cape retail sector is set to benefit from key global insights when South African expatriate Troy Zunckel returns to the country after more than a decade of international retail experience in Dubai. Zunckel heads to Port Elizabeth’s R2-billion Baywest Mall in April, taking the reins from outgoing GM Sonja de Necker, who will

Emerge Queue installs two Qmatic systems at Mall of Africa – just in time for grand opening

Posted on by Staff Reporter | 7329 Views | 4 min read

There might be queues to get into the Mall of Africa, but customers who visit either the Vodacom or the MTN stores there will find a surprising smooth customer journey waiting for them, all thanks to the Qmatic systems in both branches. “We are proud to have two stores at arguably one of the most

Four Trends Shaping the Fuel Retail Sector in SA

Posted on by Staff Reporter | 7114 Views | 12 min read

With over 4 600 fuel forecourts currently in operation and more expected in the future, this industry is rapidly growing as a key driver of revenue for fuel stations in South Africa. Ronél Fester, FNB Franchise Industry Specialist, says the success and profitability of fuel forecourts lies in their ability to understand and meet the

Dunkin Brands and GPI Announce Plans to Open Hundreds of Dunkin Donuts and Baskin-Robbins in SA

Posted on by Staff Reporter | 5278 Views | 10 min read

Dunkin’ Brands, the parent company of two of the world’s most recognizable brands, Dunkin’ Donuts and Baskin-Robbins, today announced that it has signed a master franchise agreement with Grand Parade Investments Limited (GPI) to begin developing Dunkin’ Donuts and Baskin-Robbins restaurants in South Africa. The agreement remains subject to GPI’s receipt of approval from the

SA online retail to pass 1% of total retail in 2016

Posted on by Staff Reporter | 6887 Views | 15 min read

For the first time since the dawn of e-commerce in South Africa, online retail in South Africa will reach 1% of overall retail during 2016. This is the most significant finding of the Online Retail in South Africa 2016 report, released recently by World Wide Worx. The report shows that online retail continues to grow at a

MasterCard and the ‘Customer of Tomorrow’

Posted on by Initiator | 7073 Views | 5 min read

Speaking at the Retail Congress Africa in Cape Town recently, James House CEO of 5one, a global retail consultancy purchased by MasterCard in 2014, discussed how the evolving retail environment is changing the way retailers must engage with their customers. Customers are no longer relying on just one channel when making a purchase and this

ATMIA Africa Publishes New Industry Study on Retail Payment Trends in South Africa

Posted on by Initiator | 6968 Views | 6 min read

The African chapter of the ATM Industry Association has published a commissioned study on retail payment trends in South Africa for its online member Market Intelligence Library. “With 12 million new consumers added to the economy in the last ten years, along with an expanded banked community, the payments pie is getting bigger and bigger,”

Visa Working to Promote E-Payments in Africa

Posted on by Initiator | 5073 Views | 12 min read

Visa is looking to displace cash in Africa wherever they can by introducing and familiarising people to various e-payment technologies. This is according to Mandy Lamb, Visa’s Country Manager for South Africa, who held a media briefing last week to discuss Visa’s plans in Africa. Mandy pointed out that one must no longer think of

Retailers Payment Forum Offers Insight into the Future of Payments in SA

Posted on by Initiator | 7024 Views | 12 min read

The First Annual Retailers Payment Forum was held in Cape Town last week. Hosted by Calleo, a South African based payments consultancy and research firm, the event covered international and local trends in payments technology and showcased the challenges and opportunities for South African retailers. Attended by many of South Africa’s top retail groups including

South Africa’s Banking Rewards Programs: A Comparison

Posted on by Initiator | 6246 Views | 24 min read

South African banks are now all in full swing with their respective loyalty or rewards programs.  In a highly competitive banking environment, where the large South African banks are doing whatever they can to attract customers across all LSM’s, rewards programs can be used to ensure that existing customers are not tempted to switch banks.