South African Retail Spending Grew 3.8 Percent Over the Festive Season

Mastercard SpendingPulse reports that South African consumer spending showed a healthy improvement over the festive season, with retail sales volumes rising 3.8 percent year-on-year after removing the effects of inflation. This marks the strongest monthly performance for South African retail spending since May 2013. The latest SpendingPulse South Africa report details holiday shopping in December

Competition Tribunal Dismisses Massmart Complaint against Top Retailers

The Competition Tribunal upheld exceptions taken by retailers Shoprite Checkers, Pick ‘n Pay Retailers and Spar in respect of an amended referral by Walmart-owned Massmart regarding its complaint against retailers and landlords for allegedly entering into exclusivity agreements impacting on its Game stories. In its complaint Massmart said it wishes to enter the fresh grocery

Clicks Increases Sales by 14.2% in Strong Christmas Trading

Leading health and beauty retailer Clicks continued its strong growth trend in the 20 weeks to mid-January 2018, increasing sales by 14.2%. Reporting on the Clicks Group’s trading update, chief executive David Kneale said the Clicks chain continued to show its resilience in the current tight consumer spending environment. Clicks reported real volume growth of

Slight Uptake in South African Consumer Confidence

Nielsen South Africa MD Bryan Sun comments: “South Africa is slowly turning around from recent economic declines to low levels of growth. As inflation is contained, grocery prices have stabilised, with additional relief in many food commodities due to the end of the drought, in certain regions. However, there is declining sentiment regarding job prospects

Digital Signage Video Walls Enhance Adidas’ Brand Experience at New SA Flagship Store

Moving Tactics, South Africa’s leading digital signage solutions company, recently worked with Adidas to install two video walls at their new flagship store in Sandton City Shopping Centre in South Africa. They collaborated on the retail design solution so as to create a unique and eye-catching focal point to engage with and attract customers into

South African Consumers are Spending Cautiously Ahead of the Festive Season

South African consumer spending showed a modest uptick in October this year, with total retail volumes for the month rising 2.3 percent year-over-year after removing the effects of inflation, according to the Mastercard SpendingPulse™ October 2017 report. Including the effects of inflation, total retail sales for October 2017 grew 6.4 percent year-over-year, reflecting a welcome

The Rise of the Private-Label Retail Category in South Africa

Recent years have shown an upward trend in the private-label (PL) category in South Africa, with improving consumer perceptions and greater focus from retailers to develop the category. Hence, despite the tough trading conditions off the back of low economic growth and curbed consumer confidence, there is excellent growth potential within South Africa’s R43-Billion Private

PayU Sees 8.5x Increase in Black Friday Traffic Volume from Last Year

In a Black Friday that saw the spike in volumes challenge many eCommerce companies, payment services provider, PayU, facilitated an increase of around 8.5 times the transaction volumes from last year and experienced 0% downtime across all of their system components. “Despite the massive increase in transaction volumes for our South African merchants, our platform

Customer Engagement Maximised as Clicks Focuses on In-Store Digital Journey

Today’s customer expects to engage with retailers in an engaging and digitally interactive way in-store and retailers are focusing on this customer journey to develop the relationship and increase sales. Moving Tactics, South Africa’s leading digital signage solutions company, has recently partnered with Clicks, the largest health and beauty-focused retail chain in South Africa with

Black Friday and Cyber Monday Set to Boost SA’s e-Commerce

As South African consumers and retailers prepare for the shopping spree associated with the international trend of Black Friday and Cyber Monday, the real achievement for the country will be the expected improvement in the adoption of e-Commerce. Dr Christoph Nieuwoudt, CEO of FNB Consumer says, South Africa’s e-Commerce is likely to get a boost

Mr Price Group Announces Results for Year End 30 Sep 2017

Mr Price today announced an increase in diluted headline earnings per share of 23.6% to 434.1 cents and interim dividend per share of 22.3% to 279.0 cents. ”We’re pleased with the resilience of our business model and fortitude shown by our associates. They produced really solid results in extremely challenging trading conditions and I am

Lewis Shows Early Signs of Recovery in Tough Markets

Economic conditions impacting the country’s lower to middle income market continued to weigh on Lewis Group’s performance for the six months to September 2017 as headline earnings declined from R173 million to R144 million with headline earnings per share 15.8% lower at 163.9 cents. However, the group’s results show an improving sales growth trend, stronger

Google Shopping Showing Exponential Growth for Early Adopters

As it approaches its first anniversary in the South African market, Google Shopping is making its mark, with some retailers showing a return on investment percentages measured in the thousands. However, as more businesses enter the fray, companies who try go it alone will find it increasingly difficult to ensure their products stand out. Google

TFG Announces Acquisition of UK Fashion Brand Hobbs

TFG has announced that it has entered into an agreement to acquire Hobbs, a contemporary British womenswear brand, through its United Kingdom subsidiary, TFG Brands (London) Limited. The agreement is subject to the fulfilment of certain conditions precedent normal for a transaction of this nature. Hobbs currently has 140 outlets comprising standalone stores and concessions

PayPal Launches Seller Protection in Some Sub-Saharan Africa countries

PayPal has announced the launch of its Seller Protection Programme in some Sub-Saharan Africa countries, in an effort to empower local businesses to trade online, both locally and globally with confidence and peace of mind. PayPal’s Seller Protection Programme is designed to help protect merchants from buyer’s claims, chargeback, and reversals, so that they are

Massmart Supports Local Suppliers as Part of Supplier Development Programme

Of the 33 participants in the Massmart Supplier Development Programme 13 are private label projects, eight are import substitution projects and six are exporting products as far as New Zealand. Massmart today hosted an event to celebrate local manufacturers who are participants in their Supplier Development Programme. At the event, the Economic Development Department, and

Pick n Pay Unveils New Online Shopping Website

Pick n Pay, the largest online grocery business in Africa, has unveiled its new online shopping website. Designed to work alongside the recently relaunched mobile app, the website has been built to offer greater convenience, wider choice, more promotions and lower prices to its fast-growing base of online shoppers. The website is geared towards customers

Strong Sales in Clicks as Profit Increases by 15%

Clicks Group increased operating profit by 15.4% to R1.8 billion in the year to August 2017, driven by strong retail health and beauty sales which grew by 14.7%. Group turnover increased by 10.9% to R26.8 billion and diluted headline earnings per share by 14.5% to 502 cents. The group increased its operating margin by 30

Lewis Group acquires United Furniture Outlets for R320 million

Lewis Group has announced the acquisition of United Furniture Outlets (UFO), a cash retailer of luxury household furniture to the higher income market, for R320 million. UFO was established in 2004 and has a retail footprint of 30 stores. More than half the outlets are located in Gauteng, including its flagship 5 000 m² mega-store in

What Makes Franchises Recession Proof?

Over the past four years the franchising sector has displayed resilience, consistently growing its contribution to the country’s Gross Domestic Product (GDP) from 9.7% in 2014 to its present contribution of 13.3% – an upward trend that is most likely to continue despite the lackluster economy. The current growth of 13.3% is broken down by

August Retail Sales See Uptick as Consumers Benefit From Moderating Inflation

Nominal retail sales for August 2017 grew a substantial 8.1 percent versus the same month last year, marking the quickest pace of growth the retail industry has seen in the past three months. This is according to the Mastercard SpendingPulse August 2017 report, which provides a macroeconomic analysis of retail spending trends in South Africa.

Cornubia Mall Opens for Business

MEC for KwaZulu-Natal Human Settlements and Public Works, Ravi Pillay, together with Darryl Mayers, Head of Investec Property South Africa and EThekwini Municipality, have officially opened the 65 000m² brand new Cornubia Mall near Mount Edgecombe. The Mall opened its doors amid much fanfare and excitement from shoppers and retailers alike on the, 28 September,

Ladysmith Spar uses Pricer Electronic Labels to Support Perpetual Stocktaking

Bjorn Rencken, co-owner of the family-run Ladysmith Spar, says he has implemented Pricer electronic shelf labels (ESL) to support perpetual stocktaking and a view to centralised pricing, consistently correct prices and updates, stock management, and shrinkage control for all nine of his family’s stores. XON Retail deployed 12,000 Pricer labels at his Ladysmith Spar store

Canal Walk welcomes Ackermans re-located, new look store

Ackermans recently relocated, and re-opened its doors in one of Africa’s leading retail, leisure and entertainment destinations, Canal Walk shopping centre. The 1618m2 store will supply all the quality clothing, footwear, and more, its customers have come to expect from the value retailer – only this time, it will have a new, refreshed look. Annemarie

SA FinTech Firm Electrum Selected for Gartner Innovation Programme

Electrum, one of South Africa’s most successful fintech companies which specialises in payments technology, has been selected to participate in the Gartner Aspiring Innovators Programme. The aim of this prestigious programme is to highlight innovative providers of enterprise technology to attendees of the Gartner Symposium/ITxpo Africa 2017, which is being held in Cape Town from

Life Retreat Launches The Health Hub

Mother and daughter duo, Patricia and Samantha Taylor of Life Retreat, have combined their love for all things health and wellness to bring the Cape an experience unlike anything else. Situated at Lourensford Wine Estate in what has been referred to as one of the most beautiful places on earth, the duo have created a

Statistics South Africa Releases the Latest Consumer Inflation Data

Statistics South Africa (Stats SA) has released the latest consumer inflation data, as well as a report on poverty trends. The inflation data indicated a continued downward move in price pressures, which will be welcomed by consumers. The poverty report was significantly less positive, showing that poverty is on the rise in South Africa. In

Sluggish Economy Dampens Demand for Small Domestic Appliances in South Africa

Small domestic appliance (SDA) sales in South Africa declined 17% to US$228m (about R3bn) in 2016, with kettles and irons accounting for 43% of market value. Newly released data from GfK South Africa shows that is the first time the SDA market has shrunk in five years, reflecting tight economic conditions in South Africa. Electrical

Pick n Pay Coachmans Crossing gets Pricer Electronic Labels to Feed Just-in-Time Stocking

Pick n Pay Coachmans Crossing has deployed more than 11,000 refurbished Pricer electronic shelf labels (ESL) from XON Retail. The labels will support an upcoming just-in-time stock keeping process that speeds up and improves the accuracy of regular daily and weekly price updates, cuts labour costs of price updates, costs of paper labels, and costs

Kalon Venture Partners and Smollan Group invest R14m in tech startup SnapnSave

Kalon Venture Partners, formerly Grotech, and Smollan Group SA both acquired a minority stake in South Africa’s fastest growing shopping community, SnapnSave. Kalon, a venture capital fund and Smollan Group, a leading international retail solutions business invested R7 million each. SnapnSave, founded by Mark Bradshaw is South Africa’s leading cashback coupon app that gives shoppers

Low Inflation Boosts Take-Home Salaries and Pensions in July

South African salaries increased for the fifth consecutive month in July with average salaries and pensions rising – leading to the strong possibility of a consumer recovery. This is according to the latest monthly data from BankservAfrica’s Disposable Salary Index (BDSI) and Private Pension Index (BPPI). This is the first time since December 2015 that

Shoprite Defies Market Conditions

The Shoprite Group delivered industry-leading results for the 2017 financial year, defying tough market conditions. Now serving over 35 million individual customers on the African continent, the Group gained market-share and grew trading profit 11.6% (15.7% compared to 52 weeks) to R8 billion. “We have now achieved 64 consecutive quarters of like for like sales

SPAR South Africa Supports Multi-Million Rand Skills Development Project

SPAR South Africa is working together with Mr Price Group to reduce youth unemployment. Invaluable retail work experience will be gained through MRP Foundation’s skills development initiative. The programme, Jump Start, empowers unemployed youth with entry level skills and links them to job opportunities in its retail and supply chain. Since 2008, the youth development

Innervation acquires Loyalty Services Provider Edenred South Africa

CROSSFIN Technology Holdings announced that it has financed the acquisition of the South African subsidiary of leading global corporate services company Edenred through its portfolio company Innervation. Speaking of the deal, CROSSFIN COO Anton Gaylard says the acquisition creates a compelling value proposition for South African corporates. “According to the latest Deloitte Human Capital Trends,

6th CEM Africa Summit To Take Place In Cape Town This August

ABC-CEM

The largest Customer Experience Management Summit in Africa will take place on the 16th and 17th of August 2017 at the Century City Conference Centre in Cape Town. Now in its 6th year, the summit has grown exponentially, already showing a 35% increase in attendees on 2016’s event. With swift advancements in technology, industries need

ICT Retail Spend In SA Is On The Increase, Despite A Struggling Economy

Despite economic pressures, investment by the South African retail sector into information and communication technologies (ICT) seems to be holding steady. New analysis by Frost & Sullivan titled “ICT Enterprise Spend in Retail, South Africa, Forecast to 2019” shows that cloud-based services, managed services and cellular connectivity are expected to represent close to ZAR1.8 billion

The Six Big Trends In Retail Payments

Every month, South African retailers receive billions of Rands in payments from their customers. Behind the scenes, payments technology plays a critical role at retailers, ensuring a fast and smooth shopping experience. It’s a crucial part of our financial backbone that most consumers take little notice of despite interacting with it daily at stores, online

SACSC Research Conference Delivers Insights

Consumer, technology, trends and the future of South African retail were the pillars that made up the 2017 South African Council of Shopping Centre’s (SACSC) Research Conference. The conference, which is in its seventh year, saw more than 200 delegates who represent the country’s most respected companies and brands, in attendance. The conference highlighted the

Consumer Aspirations Affect Retail

The concept of ‘aspirations’ is not easily defined as each person has their own definition and understanding of the term. However, general consensus points towards improving one’s current state of living and improving the way one lives his or her life as the general definition. With the rapidly emerging black middle-class, consumer aspirations have become

Woolworths Launches Mobile Order, Pay And Collect With wiGroup

New mCommerce platform enables mobile order and pay in retail stores by leveraging existing infrastructure. South Africa’s hyper-competitive hospitality and quick-service restaurant industry has just received a shake-up with the launch of Woolworths’ innovative NOW NOW concept, powered by mobile transacting technology specialists wiGroup. NOW NOW is built on a new mcommerce solution developed by

Release of Card Fraud Stats 2016

The South African Banking Risk Information Centre (SABRIC), on behalf of the banking industry has released its Card Fraud Stats for 2016, which reflects an overall increase in card fraud for 2016. Credit card fraud increased by 13% from R331.4m in 2015 to R374.4m in 2016, with debit card fraud increasing by 3.1% for the

SA eCommerce Merchants And Shoppers Receive Financing Boost

South African eCommerce merchants can now finance their businesses easily and shoppers can make purchases on credit just as easily. This is the result of two collaborations entered into by PayU, SA’s largest online payment gateway. The collaborations, with leading merchant financing company, Lulalend, and consumer credit provider, Mobicred, are set to boost an eCommerce

Mastercard Unveils Next Generation Biometric Card

Mastercard unveiled the next generation biometric card, combining chip technology with fingerprints to conveniently and safely verify the cardholder’s identity for in-store purchases. South Africa is the first market to test the evolved technology, with two separate trials recently concluded with Pick n Pay, a leading supermarket retailer, and Absa Bank, a subsidiary of Barclays

Woolworths Holdings Announces Results For Second Half of 2016

Despite difficult trading conditions in both South Africa and Australia, Group sales increased by 6.7% to R37.8 billion, and profit before tax increased 37.9% following the sale by David Jones of its Market Street property in Sydney for a profit of A$172 million (R1762 million). Adjusted diluted headline earnings per share (adHEPS) declined by 2.4%

Masscash Subsidiary Cambridge Food Completes Arch Retail-SAP Integration

Spinnaker Software is proud to celebrate its long-standing relationship with Cambridge Food, a subsidiary of Masscash South Africa, and to announce the completion of a comprehensive integration to its SAP ERP system. The solution comprises Spinnaker’s tried and tested Arch Retail system, which offers comprehensive functionalities for managing the various departments found in typical full-service supermarkets,

Merger between Amdec Investments Culemborg Investment Properties approved

The Competition Tribunal has approved the merger between Amdec and Culemborg Investment Properties, a property letting company offering specialised retail rental. Post-merger Amdec will control Culemborg. The primary acquiring firm Amdec group is a privately-owned property development and investment business. It owns a portfolio of immovable properties and property letting enterprises and actively operates within

Tiger Brands Announces Year End Financial Results

JOHANNESBURG, 23 November 2016 Tiger Brands (JSE: TBS), South Africa’s leading fast moving consumer goods manufacturer posted a solid set of results for the year ended 30 September 2016, testament to the strength of its brands and ability of its leadership to navigate the difficult environment. The company recorded an increase in group turnover from