Checkers has signed up the millionth customer to its new Xtra Savings programme, just a week following its launch on Monday 14 October. The Checkers Xtra Savings card is helping consumers to make huge savings in tough economic times and discounts are clearly marked in store. Some of the incredible offers currently available include: 750ml
Positive online restaurant reviews and recommendations from customers can be highlighted with Premium listings on TripAdvisor to improve visibility and reputation. Restaurants gearing up for the end-of-year tourist season should ensure their social media listings and online reviews are optimised in order to boost their visibility and increase trade. Research shows that seven out of
The Online Retail in South Africa 2019 research study by World Wide Worx and Platinum Seed reports that online retail growth continues on a steep trajectory. In the forward to the report, Visa points out that South African digital commerce is growing at an impressive four times the rate of traditional commerce and mobile commerce
Toy retailer also set to open new store at Festival Plaza later this year and unveils the must-have toys this holiday season As part of its commitment to provide customers a better shopping experience, Toys “R” Us today announced that it has fully implemented its Scan & Go feature across all 13 stores in the
The 2019 Nielsen South Africa Shopper Trends Report has found that ‘lowest prices’ are no longer the key driver of store choice in the country and that value for money, along with the shopping experience is what is driving South African shopper feet through the door. Shopper Trends is an annual report based on multiple
The wait is over – Checkers Xtra Savings is here! Africa’s largest supermarket group has introduced its latest initiative that shows their loyalty to customers, and not the other way round. There are no Points. No Tiers. No Levels. Just instant cash savings on your groceries and drinks. Partnering with SA’s biggest brands, Checkers Xtra
Six years ago, Uber hit the streets of South Africa and is now moving over one million *active riders across six cities. What started as a solution to get a ride at the push of a button has changed how riders navigate across their cities with the longest trip in the last year tracking at
Members of Generation Z influence a significant amount of household purchases and enjoy spending their own money, according to the latest issue of the Consumer View report released by the National Retail Federation. “We’re seeing a shift in the way families shop where children are much more involved with purchasing decisions,” NRF Vice President for
Ingenico Group, the global leader in seamless payments, is proud to announce its new partnership with high-street retail icon, M&S. Both companies will work together to implement a new payment service that will encompass all M&S customer touch points and digital channels, which are critical to supporting its sales and customer experience ambitions. The new
An effective strategy for responding to online reviews is good for business and can help companies enhance their reputation and improve operations. Consumers are increasingly using online reviews as their primary source of recommendations for goods and services. Engaging effectively with online reviews is an important way for companies to improve relationships and customer loyalty
Checkers Hyper revealed its state-of-the-art flagship store in Sandton City this morning, complete with chocolatier bar, an open-flame pizza oven, an in-store Kauai and an extensive range of innovative new products. Customers can look forward to a world-class shopping environment with unique experiences never before offered in a South African supermarket, such as: Famous Beluga
SPAR Cameroon opened three more SPAR stores, in the Express format, in collaboration with Ola Energy, bringing the number of stores in the country to six. Focusing on convenience retailing, SPAR Cameroon’s newest stores are in the capital city, Yaoundé, with the 60m2 store in Ahala targeting single households and shoppers on the go whilst
The new Edgars brand concept is unlike anything we’ve seen before in South Africa, seamlessly translating the brand’s new positioning and business direction into a physical open-floor space that immediately evokes a sense of play. Ever since Edgars re-launched the brand last year, the retail giant has been collaborating with South African culture and actively
• Purpose, Value, and Convenience emerge as drivers of consumption and innovation • Need for consumer-centric growth strategies The South African consumer landscape is currently fragmented and polarised, characterised by the double edged demand of the South African consumer. Some are feeling more prosperous, while others are amongst the most stretched spenders in the world.
There’s no doubt that technology has already re-shaped the way the world thinks about buying and selling. Who would have thought twenty years ago that people would be shopping on their phones? Despite the huge changes to the shopping experience in recent years, it’s important to understand that we are only part-way through this journey.
Checkers opened the doors to its first new-look store in Mpumalanga at the White River Crossing lifestyle shopping centre on Thursday, 22 August 2019. Almost 100 new jobs were created, bringing the store’s full staff complement to 159, of which 107 are women and 120 are youth (between the ages of 18 and 35). The
Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, is pleased to announce a new integration with J2Store, a powerful, mobile-friendly Joomla shopping cart and e-commerce solution. Allied Wallet Africa’s wide set of payment solutions are now integrated with J2Store to provide new opportunities for merchants all over the world.
Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, recently announced an integration with 3dcart to provide a more comprehensive solution for merchants. 3dcart’s software enables users to build, adjust, and maintain an online store without any programming or HTML knowledge. 3dcart can be used in conjunction with Allied Wallet
Shopping has always been a social activity that brings people together, creates conversations, and helps build brand loyalty. Last year, we launched Shopify Ping, a mobile app that centralizes all customer conversations along with intelligent, automated marketing workflows to leverage the power of chat to help you grow your business. Today, we’re excited to launch
Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, recently announced that they will be able to service X-Cart users to further aide global entrepreneurs. This integration will serve to simplify e-commerce for merchants all around the world. With a custom, tested integration process, Allied Wallet Africa and X-Cart products
New European PSD2 requirements significantly impact how European consumers and businesses buy and sell online—ACI’s UP solutions with real-time, multi-layered capabilities help businesses to lower fraud rates while providing a frictionless checkout experience ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, announced a number of tools and solution updates to
Affordable clothing retailer Pep Stores leads the pack in terms of customer satisfaction ratings in the latest South African Customer Satisfaction Index(SA-csi) for Clothing Stores, conducted by Consulta. The 2018 SA-csi for Clothing Stores ranks Ackermans, Edgars, Jet, Mr. Price, Pep Stores, Truworths and Woolworths based on highly scientific insights into the overall level of
Co-op’s Pay-in-Aisle App set to deliver greater convenience and flexibility for shoppers, utilizing ACI’s mobile payments technology ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, has announced that its mobile payments technology is an essential component of the Co-operative Group’s new Pay-in-Aisle App. The Co-operative Group (Co-op) is one of
Vivo Energy, the pan-African retailer and distributor of Shell and Engen-branded fuels and lubricants, and Jumia, the leading pan-African e-commerce platform, have agreed to partner to develop and pilot a series of initiatives, designed to offer additional services to customers in selected countries where both companies operate. Implementation of these initiatives is a further demonstration
FNB has revealed that South African consumers are showing strong appetite to save after its customers initiated nearly 20 000 savings goals in just a few days since the launch of the Savings Goals feature on the Bank’s App. To date, some of the top Savings Goals that have been chosen by consumers include: saving
• 30% of the total volume of products were sold at a discounted price in 2018 • 66% of promotions don’t break-even South Africa is home to a nation of promotion obsessed shoppers. This insight stems from a newly released Nielsen report The Price of Promoting, which shows that 75% of South Africans claimed to
Comparison tools lead the way for price transparency in e-commerce Online shopping has become increasingly popular amongst South African consumers. Convenience, competitive pricing, and a wide choice of products make online purchasing a no-brainer for tech-savvy shoppers, but retailers need to stay ahead of the curve when it comes to standing out against the competition.
Local retailer to offer customers a wider range of package-free fruit and vegetables Pick n Pay has launched a ‘nude’ fruit and vegetable produce wall – a dedicated plastic and packaging-free zone in 13 stores across the country as part of a trial to measure customers’ readiness to switch from pre-packaged food to loose products.
Adobe Experience Cloud to Power Rite Aid’s Seamless, Personalized Customer Health and Wellness Experience Rite Aid Corporation has entered into a strategic partnership with Adobe to deliver seamless, personalized and connected health and wellness experiences for Rite Aid customers via Adobe Experience Cloud, the industry’s leading end-to-end solution for experience creation, marketing, advertising, analytics and
Consumers are embracing the use of retail technology to improve their shopping experience, according to the latest issue of the Consumer View report released today by the National Retail Federation. “Technology has become part of our everyday lives, and consumers are open to adopting technologies that make shopping easier,” NRF Vice President for Research Development
Majid Al Futtaim, the leading shopping mall, communities, retail and leisure pioneer across Middle East, Africa and Asia, is set to open its first Carrefour stores in Uganda in the upcoming months, as the retailer seeks to cater to evolving customer needs and accommodate the growing demand for modern retail in Kampala and its surroundings.
The Carter App Simplifies Automobile Purchasing for Consumers. The Carter platform was developed with the express purpose of helping consumers successfully make one of the biggest purchasing decisions they will ever make: buying a new car. “The whole process of buying a new car is extremely complex and user-unfriendly. Our app aims to help consumers
SPAR launched in four new countries, now operates over 13,112 stores in 48 countries worldwide in its third year of strong growth. The world’s largest voluntary food retail chain, SPAR International, reported another exceptionally strong year in 2018 with global retail sales of €35.8 billion for the year ending December 31st 2018, representing an increase
It’s hard to imagine that just 10 years ago, the consumer’s experience of shopping in a forecourt convenience store (c-store) was completely different. In the 2000’s, forecourt convenience retail was still dominated by garage stores that specialised in the 5c’s – cigarettes, chips, chocolates, instant coffee and cool drinks. However, the industry was about to
MACMobile, an innovator of niche mobile technology solutions for the Fast-Moving Consumer Goods (FMCG) industry, has launched its new FIELDPromote app which revolutionises the last mile of customer loyalty. FIELDPromote offers a complete, intelligent solution for managing activations from conception to execution and beyond, to ensure maximum return on promotional spend. It can be deployed
Venture-backed technology company KOKO Networks has launched its first network of 700 “KOKOpoints” inside neighbourhood shops across Nairobi. KOKOpoints are multi-purpose consumer access machines, combining a fuel ATM, an e-commerce kiosk and an in-store digital media experience. KOKO builds technology for life in the world’s fastest-growing cities. The first consumer solution on the Network is
SPAR Zimbabwe is excited to announce the launch of its new SPAR Online Shop – becoming the first major supermarket in the country to offer such a service. Online shopping, particularly for grocery and food items, is a relatively new concept in Zimbabwe, with much of the population having no or limited access to the
Health conscious consumers are increasingly turning to supermarkets and local convenience stores to meet their day-to-day health needs. Tapping into this growing market is the pioneering new concept, SPAR Natural, which breaks new ground in the area of Health & Wellness, offering a holistic approach to customers seeking better healthcare. SPAR Natural provides health and
After a six month trial in four of its Western Cape stores, including the launch of their first plastic bag free store, Woolworths confirms that it will be rolling out its new low-cost, reusable bag to more stores across the country as well as announcing three more ‘plastic shopping bag free’ stores. During the trial,
This article was original written and published by Matt Smith via Walmart here. Over the past few months, a Walmart Neighborhood Market in Levittown, New York, has been quietly transforming. With artificial intelligence-enabled cameras, interactive displays and a massive data center, this store suggests a retail future that seems like science fiction. But this store isn’t just a
Zambeef’s Kitwe Processing Plant to decentralise operations and further increase company’s efficiencies on the Copperbelt and neighbouring markets Zambeef Products’ new Kitwe Processing Plant is set to decentralise some of the food retailer’s operations and logistics from its base at Huntley Farm in Chisamba in a move to streamline operations, and improve efficiencies and economies
Tesco has removed an extensive selection of plastic wrapped fruit and veg products from two of its stores. The retailer’s latest move toward sustainable packaging will trial removing packaged fruit and veg wherever a loose alternative exists. A total of forty five packaged foods will be taken out of stores in Watford and Swindon. Customers
The Shoprite Group is set to change the face of retail in Zambia with the opening of the new world-class store in the Woodlands/Kabulonga area. The new-look Shoprite Kabulonga promises an unrivalled retail experience. In addition to the new look, customers are being offered the best quality products at the most affordable prices, including: An
As more consumers embrace multichannel shopping, retailers are diversifying their investments online and offline to meet customers’ needs, according to the annual State of Retailing Online study released today by the National Retail Federation and Forrester. “Retailers are evolving with customers’ shopping behaviors by creating a seamless shopping experience online and in store,” NRF Vice
Nielsen has launched its 2019 Changing Consumer Prosperity Report which highlights how global consumers think and feel about their financial situation and reveals that when it comes to feeling prosperous, mindset matters more than income. Executive Director, Thought Leadership Nielsen Global Markets Ailsa Wingfield comments; “What we found is that financial factors like income and
Woolworths has joined hands with its supplier, Spier wine farm; the Sustainability Institute and its AgroEcology Academy to launch the Living Soils Community Learning Farm, in the Lynedoch valley of the Stellenbosch Winelands. The partners have agreed to a three-year pilot project that aims to establish a learning farm that demonstrates ecologically-restorative methods to grow
Makro Strubens Valley in Gauteng became the sixth Massmart store to make use of renewable energy. The store has a 480 kilowatt (kWh) peak plant that consists of 1476 car park-mounted polycrystalline PV panels. The plant provides nearly half of the stores daily energy requirements and is estimated to provide 24% of the stores total
Diebold Nixdorf, a global leader in driving connected commerce, is enabling fashion retailer Triumph to enhance consumer-centric, relevant experiences with a comprehensive solution of software, services and point-of-sale (POS) technology that provides consumers a consistent shopping experience across sales channels while reducing IT complexity. Triumph, a leading, global lingerie and body wear brand, will standardize
eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users expected to be shopping online by 2021. When it comes to eCommerce sales in Africa, three of
Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. The report which highlighted the
