TFG (The Foschini Group), a South African retail group operating in thirty-two countries across five continents, has chosen Oracle to support its digital transformation strategy with the consolidation of twenty-two brands into one online marketplace. With close to 3000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital platform and now offers the
South African multi-chain retailer chooses Centric PLM to support rapid growth, integrate suppliers and enhance visibility Cape Union Mart, the South African outdoor company, has selected Centric Software’s Product Lifecycle Management (PLM) solution. Centric Software provides the most innovative enterprise solutions to fashion, retail, footwear, outdoor, luxury and consumer goods companies to achieve strategic and
Shoprite is helping to ease the burden of rising education costs by offering its customers a basic school uniform for under R100 and giving more than 460 learners the opportunity to have their 2019 school fees paid for. For less than R100, customers are able to buy a basic school uniform consisting of a shirt,
The Kenya Meat Commission (KMC) has suspended over 60 workers from its Athi River based factory for allegedly participating in a work go slow that had seen the slaughter operation in the factory impaired, reports the Kenya News Agency. The commission through the Managing Commissioner, James Ole Serian issued an interdiction letter to the workers
Consumers are expected to purchase $2.65 trillion of physical goods on websites, mobile apps and other digital platforms globally in 2018, up from $2.24 trillion in 2017, according to Juniper Research. While digital commerce has become a preferred way to shop for many consumers, we continue to hear from consumers and merchants that the online
The onslaught from e-commerce means retailers must become smarter. Traditional brick-and-mortar retailers have no chance of surviving the onslaught from e-commerce unless they invest in their customer experience, says redPanda Software Group CEO Gareth Hawkey. If traditional retailers take on e-commerce providers at their own game by gathering insights and learning about their customers and
The newly designed Vodacom World officially launched, Friday 07 December 2018. For six months, Vodacom worked on reinventing Vodacom World and now the facility offers new and exciting technologies. Inside the new facility, there is a Vodacom Shop as well as retail space. There is an Internet of Things (IoT) section where customers can get
Ipsos South Africa has released the results of its inaugural survey measuring the influence that brands have on South Africans, at an event held at Melrose Arch on Friday, 16 November. The Most Influential Brands study unveils and ranks the most influential brands in South Africa, and offers a case study perspective on the dimensions
Enterprises in Southern East Africa and Mauritius are rapidly stepping up their efforts to boost customer experience, reports omnichannel customer experience specialist Genesys. Genesys, currently experiencing strong growth in the region, says enterprises in key African development hubs are fast catching up with their international counterparts in terms of next-generation omnichannel customer service, sales and
Despite challenging global economic conditions, retail sales in South Africa rose 1.3% year-on-year in July. Even though this is in line with expectations, it is still a positive sign that consumers have been willing to spend amidst pressure to tighten budgets. And yet, anecdotal evidence from many retailers suggest that certain product categories are struggling.
