Global Retail Brand LC (Les Copains) Waikiki Joins the Tingg by Cellulant Digital Payment Ecosystem in Zambia

Posted on by Initiator | 51753 Views | 15 min read

LC Waikiki customers will now be able to make payments seamlessly via mobile money in all their branches in Zambia  Cellulant (www.Cellulant.io) Zambia has signed a partnership agreement with leading fashion retailer LC Waikiki, which will enable customers to make payments from all LC Waikiki stores across Zambia through the Tingg digital payment platform. As

RBR | Retailers Ramp up Mobile Self-Scanning

Posted on by Initiator | 26661 Views | 10 min read

46,000 stores across the world allow customers to scan items as they shop, a figure forecast to grow by over three times during the next five years 10,000 additional stores offered mobile self-scanning during 2021 Customers can use mobile self-scanning at more than 46,000 stores across the world, according to Mobile Self-Scanning and Checkout-Free 2022,

Makro Launches New Native App as Massmart e-Commerce Strategy Accelerates

Posted on by Initiator | 23121 Views | 8 min read

Makro has undergone an accelerated e-commerce transformation programme in recent months, as part of Massmart’s overarching strategy to become a leading omnichannel (online and store) retailer in South Africa. The new native Makro app is the retailer’s first fully fledged and stand-alone shopping app, enabling customers to make purchases of general merchandise, liquor and pantry

KongaPay at House of Lords, London, signs historic partnership with Bibimoney

Posted on by Initiator | 32227 Views | 3 min read

KongaPay, a frontline mobile money platform and a member of the Konga Group, Nigeria’s leading composite e-commerce giant, has signed a landmark deal with Bibimoney, a UK-based industry leader to expand access to financial inclusion for many in Nigeria, while also raising standards in the Fintech ecosystem in Nigeria and beyond. The iconic partnership was

Woolworths Builds the “Marketplace Of The Future”, Leveraging its Social Commerce Dominance

Posted on by Initiator | 19828 Views | 18 min read

South Africa loves to talk about Woolies, so much so, that the #woolworthssa hashtag has generated over 10 million TikTok views to date, while customers have tagged the retailer in 44 000 Instagram posts this year alone. With over 3.5 million followers across seven social media platforms, Woolworths enjoys the largest combined social following of

In-chat Payments Help CMOs Address Costly Breaks in Customer Journeys

Posted on by Initiator | 17639 Views | 22 min read

Chat Commerce is taking the lead when it comes to helping brands convince users to complete customer journeys. In fact, a simple, safe payment link within a WhatsApp message could hold the key for many companies, especially those in financial services, struggling with customer conversion, acquisition and even cart abandonment. As user behaviour has shifted,

Smollan | Rise of M-Commerce in Africa

Posted on by Initiator | 27936 Views | 22 min read

There has been a shift from desktop to mobile as Africa embraces the m-commerce shopping experience. Smollan, retail specialist, unpacks what m-commerce means to the African retail market and what retailers need to do to stay relevant and benefit from this movement. In these quick-connection times, Africa’s mobile economy is on the move as shoppers

Economist Impact and Mastercard Study Reveals that Middle East and Africa is a Fertile Ground for the Growth of Super-apps

Posted on by Initiator | 14270 Views | 22 min read

Super-apps offer a single location from which a consumer can engage in diverse commercial transactions, from calling a cab to paying an electricity bill  Wide-ranging study by Economist Impact, the research and analysis arm of The Economist Group, commissioned by Mastercard Middle East and Africa reveals that super-apps have emerged as a business model with

HelloChoice: App Release to Upgrade Agricultural Marketplace

Posted on by Initiator | 14588 Views | 11 min read

HelloChoice is a proudly South African success story with a vision to modernise traditional agricultural produce trading through its wholesale online marketplace. Over 2,300 agricultural produce buyers and sellers have joined HelloChoice via its website and mobile app, trading over R150 million in the first three years.  Specifically designed for South African market conditions, the HelloChoice mobile

iVeri Integrates Halo Dot, Driving Innovation in the Mobile Point of Sale

Posted on by Initiator | 18446 Views | 8 min read

iVeri has announced that it has completed integration with software and consulting company Synthesis Software Technologies to increase the opportunities available to businesses using software-based Point of Sale (SoftPOS) across Africa and the Middle East. Synthesis became the first Tap on Phone solution provider in Africa when it launched Halo Dot with Nedbank in June 2020. This launch was

Innovation and Partnership Opens Up New Banking Facilities for Shoprite Group Customers

Posted on by Initiator | 19997 Views | 10 min read

The Shoprite Group’s Money Market Account, which previously only enabled customers to deposit funds to pay for utilities and buy groceries, now provides customers with new transactional banking options including sending money and making withdrawals. Money Market Accounts offer banked and unbanked consumers, many of whom are regular customers at the Group’s stores, access to basic transactional banking activities that are specifically aimed at their needs.

Massmart Launches Makro and Builders Mini Programs on Vodacom’s Vodapay Super App.

Posted on by Initiator | 14310 Views | 11 min read

Makro and Builders Mini Programs have been launched within the VodaPay Super App. These Mini Programs serve as the cornerstone of the shopping proposition in the VodaPay Super App. This launch follows Massmart’s announcement earlier this year regarding e-commerce as a Business-to-Business (B2B) and Business-to-Consumer (B2C) strategic growth vector. The Mini Programs have been successfully

Takealot Takes Best Consumer App for 2021

Posted on by Initiator | 14201 Views | 11 min read

App awarded for bringing world-class online shopping to the people of South Africa The winner of the best consumer mobile device application for 2021 is Takealot. This award, sponsored by Franchise Tech Solutions, is one of 14 app winners announced at the MTN Business App of the Year awards ceremony held virtually late last month.

Clickatell Announces Chat Commerce Platform with New Payment Capabilities

Posted on by Initiator | 26426 Views | 13 min read

Brands can now deliver immediate value to consumers through chat Clickatell (https://bit.ly/3vcSvd7), a leader in mobile communications and chat commerce, has announced it will unveil new payment capabilities via its Chat Commerce Platform at Money 20/20 Las Vegas, Oct. 24-27. Clickatell helps businesses easily deploy payments in chat channels with low to no execution risk

Ground-breaking Engen App Delivers Convenience to Motorist’s Fingertips in Namibia

Posted on by Initiator | 25322 Views | 8 min read

In a first for the Namibian petroleum industry, Engen have brought retail convenience to the fingertips of their customers by introducing a ground-breaking new mobile app. Available for download from Google Play, the Apple App Store and the Hauwei App Gallery, the Engen App enables customers to order groceries and take outs at the click

Clickatell and Visa’s Cybersource Deliver “Chat 2 Pay” Contactless Checkout in Store and in Chat to Businesses Worldwide

Posted on by Initiator | 29129 Views | 9 min read

New partnership accelerates the move towards contactless digital engagements for ecommerce Clickatell, a leader in mobile communications and chat commerce, and Visa’s global payment and fraud management platform, Cybersource, have announced a partnership to make it easier for businesses to deliver chat commerce and contact-free checkouts with Clickatell’s newly announced Chat 2 Pay solution. Chat

Tipping Point – Engen Makes it Easy to Say “Thank You” for Great Service

Posted on by Initiator | 14300 Views | 15 min read

Excellent Engen service. No cash in your pocket. No stress. Engen’s innovative 1app now features a ‘Tip an Attendant’ function, which allows motorists and shoppers across South Africa to tip deserving Engen staff for the warm and friendly service that they have long been renowned for. In partnership with Telkom Financial Services, this new value

MACmobile | Mobile Money is Set to Take South Africa by Storm – is the Trading Environment Ready for the Change?

Posted on by Initiator | 13652 Views | 14 min read

By Jaco Saunders, Commercial Director at MACmobile Mobile money has seen massive uptake in Africa over the last decade, however, South Africa has lagged due to the country’s stringent banking legislation, which has been a significant barrier to entry. However, the potential for mobile money solutions cannot be ignored, and financial institutions are partnering with

Cellulant Introduces Tingg, a Digital Payments Platform for the Retail Sector in Zambia

Posted on by Initiator | 24809 Views | 12 min read

In an effort to foster growth for both the formal and informal sector in Zambia, Pan-African Payments business Cellulant rolls out Tingg, a digital payments platform enabling businesses and their consumers to accept and make payments seamlessly Payment technology over the years has completely transformed how retailers operate. Thirty years ago, most retailers across Africa

NFC Versus QR Code Payments – There’s Room for Both

Posted on by Initiator | 13230 Views | 18 min read

The last year-and-a-half has seen a rapid rise in all forms of contactless payments. For merchants across the globe, enabling these payments as a means to reduce surface contact has been a pandemic trading necessity. However, as time moves on, choosing which payment options you offer should not be solely based on hygiene, but rather

Webinar | How To Avoid Mobile Bill Shock In The Third Wave

Posted on by Initiator | 8254 Views | 6 min read

BOOK YOUR SEAT NOW With the third wave of the pandemic seeing teams work from home once again, we would like you to join us for a free webinar on 28 July 2021 from 15:00 to 16:00 (SAST) where we explore Mobile Expense Management. The costs for your mobile technologies tend to come from many providers in a

Zapper Helps Canal Walk Improve Customer Experience, Reduce Cash Requirements

Posted on by Initiator | 11562 Views | 16 min read

In just eight months, contactless payment and loyalty solution, Zapper, has reduced time to exit for parking users by 43% at Cape Town’s busiest mall, Canal Walk. The parking solution has also shown a marked decrease in payment friction as well as reducing the centre’s cash requirements and associated costs. The Zapper system was launched

Clickatell | Chat Commerce Set to Disrupt E-commerce and Other Emerging Trends

Posted on by Initiator | 8254 Views | 17 min read

Technology advancements, particularly those in the user interface area, have made the chat channel far more user-friendly and accessible to customers. This is helping drive growth in the channel, giving companies a confidence boost when it comes to supporting it as part of their omnichannel strategy and even setting it on a path to disrupt

PNP Mobile Customers Get Paperless Rica at 500 Stores

Posted on by Initiator | 6613 Views | 7 min read

1GB launch promo with data valid for one year PnP Mobile customers can now RICA their SIM cards through a completely paperless process. “Pick n Pay and our partners, TymeBank, are making it possible for our PnP Mobile customers to enjoy a completely simplified mobile SIM card purchase and registration process. They will no longer

Zapper and Yoyo Integration Indicative of More Collaboration in Payment Space

Posted on by Initiator | 8042 Views | 9 min read

Zapper and Yoyo (previously wiGroup) are working together to broaden interoperability in the QR code space, giving their merchants access to more payment options with a single QR code, ensuring customers can pay quickly and safely with their favourite mobile payment option. This partnership between Zapper and Yoyo is currently available at the Famous Brands’

Customers Can Now Pay Small Businesses Via WhatsApp

Posted on by Initiator | 6565 Views | 12 min read

Nedbank, in collaboration with Mastercard and Ukheshe, has launched Money Message, a new payment platform that lets small and microbusinesses conveniently receive secure in-chat payments from their customers via WhatsApp. A first in South Africa, the solution will enable merchants to send an invoice requesting a payment from any customer seamlessly through WhatsApp. Their customers in

EPP’s New App Takes Tenant Relations to the Next Level

Posted on by Initiator | 6928 Views | 12 min read

Johannesburg Stock Exchange listed EPP, Poland’s biggest retail landlord, continues to demonstrate agility in the ever-changing retail market by positioning its shopping centres as thriving hubs for innovation. The latest of several cutting-edge solutions offered by the company to support its tenants is EPP Connect – an information and data exchange platform. This innovative portfolio-wide

Shoprite and Packa-Ching Launch Second Mobile Recycling Unit in the Eastern Cape

Posted on by Initiator | 5447 Views | 9 min read

The Eastern Cape has received its second Packa-Ching mobile buy-back centre, following the success of the programme in East London. The new unit operates in Gqeberha. In exchange for recyclable packaging material, money is paid into an e-wallet which community members can spend at any Shoprite, Usave or Checkers supermarket. The programme also creates jobs,

Shoprite Launches Mobile Network – with Flat Call and Data Rates, and 100MB Free For 3 Months

Posted on by Initiator | 4980 Views | 13 min read

The Shoprite Group’s new cellular network, k’nect mobile, launches next month. k’nect mobile offers 100MB free data for three months, and flat call and data rates. Shoprite, Checkers and Usave customers will be rewarded with free data and airtime. And data is zero-rated for selected apps and websites in the Group’s ecosystem. Customers will earn extra

Mastercard and MTN Empower Millions of Consumers in Africa to Make Payments on Global Platforms

Posted on by Initiator | 7576 Views | 16 min read

Partnership will enable millions of MTN customers to pay on global online platforms with a Mastercard virtual payment solution linked to MTN MoMo wallet Mastercard’s technology will enable new digital commerce opportunities for consumers and merchants with or without a bank account, through a simple and secure payment experience Collaboration underpins a new wave of

Zapper Eliminates Need for QR Code on PIN Entry Device for Leading Retailer

Posted on by Initiator | 5240 Views | 16 min read

Simple and effective solution solving complex and expensive problem QR codes have been a huge hit with smaller traders, especially in the hospitality industry, weekend markets and owner-run businesses. Zapper’s continued success at Dis-Chem, however, is proving that the technology is possible at even the largest of retailers – without the expense of new pin

Scan to Pay with Huawei Pay Powered by Zapper From 3 December

Posted on by Initiator | 5888 Views | 9 min read

Huawei has integrated Zapper into its Huawei Pay offering allowing millions of South African mobile phone owners to scan and pay using QR codes. The new partnership forms part of Zapper’s ongoing initiative to partner with the greater payment ecosystem. Huawei is South Africa’s second largest mobile phone vendor with a 29.1% market share as

phos and Stanchion Collaborate to Connect Merchants in Africa to the Contactless Digital Payment Ecosystem via their Existing Android Mobile Devices

Posted on by Initiator | 73233 Views | 13 min read

Partnership is a game-changer in enabling contactless acceptance for smaller merchants across the continent phos, the fintech behind the first-ever software-only Point of Sale (SoftPOS), and Stanchion Payment Solutions, a global specialist in payments systems and integration, today announced that they have partnered to help payments processing companies and banks to accelerate time to market

MACmobile Launches STOREApp Self-service Mobile App to Empower Main Market Retailers in Southern and Eastern Africa

Posted on by Initiator | 4534 Views | 11 min read

MACmobile, a provider of end-to-end cloud-based FMCG value chain solutions and platforms, has launched STOREApp for FIELDForce, a self-service mobile application aimed at empowering main market retailers to manage their own ordering process. This innovative application runs off any smartphone or browser, enabling spaza shop owners and other small retailers to place their orders directly

Shoprite’s Money Market Account Brings Cheap and Secure Bulk Payment Options to South Africa

Posted on by Initiator | 4729 Views | 11 min read

Shoprite’s new transactional Money Market Account enables private and public sector businesses and institutions to make safe bulk mobile payments to thousands of people without incurring massive bank charges. Businesses of any size can use the Shoprite Money Market Account to process bulk payments to any number of recipients who just need a cellphone to access their

Opinion Piece – The FMCG Main Market – Deploying Technology in the New Normal

Posted on by Initiator | 5090 Views | 14 min read

By Andrew Dawson, MD at MACmobile Globally, the fast-moving consumer goods (FMCG) market had to quickly adjust to the challenges that came with conducting a business in a world of social distancing, hand sanitiser and masks. Today, most formal retail outlets operate effectively within the parameters of prescribed health protocols and measures. However, for the

Mastercard Enables Small Businesses to Tap into the Booming Digital Economy

Posted on by Initiator | 5004 Views | 11 min read

SMEs can accept touchless payments from their smartphones at no additional hardware costs Game changing solution allows small and micro merchants to enter omni-channel commerce space Mastercard has launched a new low-cost payments solution that enables small business owners to move their businesses online and accept a range of digital payments from their customers. The

Shoprite has Launched its New Money Market Account

Posted on by Initiator | 5378 Views | 12 min read

Shoprite has launched its new Money Market Account, a free transactional account to give customers more ways to save, send or spend their money. The Money Market Account is available on the new Shoprite app or USSD and its main benefits include: No monthly fees, no load fees, no transaction fees. No debit orders –

Bidvest Waltons and Karri Take a Giant Leap Forward in Back to School Stationery Shopping

Posted on by Initiator | 5811 Views | 11 min read

Bidvest Waltons and Karri, powered by Nedbank, are proud to announce their partnership to ensure a safe, simple and convenient Back To School experience for South Africa’s Learners, Parents and Teachers. Almost 30 years ago – Bidvest Waltons established the Back To School Stationery sales solution in which they partnered with schools to give parents

CA&S Group Acquires an Equity Shareholding in MACmobile

Posted on by Initiator | 5890 Views | 8 min read

“As a group, we operate across eight geographies and run various businesses across the value chain in the FMCG space, from distribution to in-store execution. MACmobile software allows us to enhance our capability within our organisation and offer our clients increased efficiency and effectiveness. Acquiring a shareholding in the businesses allows us to develop a

Shoprite the First Retailer to Offer Contactless QR Payments

Posted on by Initiator | 5626 Views | 7 min read

The Shoprite Group’s customers can now pay for groceries with their phones as the retailer continues to find new ways to keep its stores, customers and employees safe during the Covid-19 pandemic. It is the first South African food retailer to offer dynamic QR payments which will be available at the tills in all Shoprite, Usave, Checkers and Checkers Hyper stores

New Survey Taps into SA’s Digital vs Real Life Habits

Posted on by Staff Reporter | 7970 Views | 17 min read

South African consumers engage in both ‘talking and tapping’ when sharing brand experiences or seeking recommendations. The obsession around social media creates the illusion that digital reality rules, putting all real-life communication on the backburner. However, according to a consumer study conducted by global measurement company Nielsen, 98% of South African consumers like ‘talking’ versus

Ingenico iCON Case Helps Merchants Design More Creative Mobile Checkout Experiences

Posted on by Staff Reporter | 9201 Views | 8 min read

Ingenico Group is introducing its iCON case for a more versatile, compact solution for mobile checkout next week at NRF’s Retail Big Show. Retailers, restaurants, hotels and many other merchants of all sizes stand to benefit from rethinking their checkout experience with mobility in mind. The iCON case pairs Ingenico mobile payment devices with iOS

Checkers Pioneers New 60-Minute Grocery Delivery Service

Posted on by Staff Reporter | 8614 Views | 5 min read

Checkers has launched its exclusive on-demand one-hour grocery delivery service named Sixty60. It is South Africa’s first 60-minute grocery delivery service from a supermarket chain, as Checkers relentlessly innovates to respond to customers’ demands for hyper-convenience. The mobile app delivers groceries and drinks at the touch of a button and offers the same value for

Uber Celebrates Six Years in South Africa

Posted on by Staff Reporter | 7086 Views | 17 min read

Six years ago, Uber hit the streets of South Africa and is now moving over one million *active riders across six cities. What started as a solution to get a ride at the push of a button has changed how riders navigate across their cities with the longest trip in the last year tracking at

SoftPOS – A Solution that Turns Smartphones and Tablets into a Contactless Payment Terminal

Posted on by Staff Reporter | 8480 Views | 14 min read

SoftPOS enables Samsung mobile devices to be used for contactless transactions of any amount with no additional equipment First Data, now part of Fiserv, a leading global provider of payments and financial services technology solutions, together with Visa, a global leader in digital payments, and Samsung Electronics, will showcase the company’s new Software Point of

Edgars Launches First New Concept Store

Posted on by Staff Reporter | 6524 Views | 20 min read

The new Edgars brand concept is unlike anything we’ve seen before in South Africa, seamlessly translating the brand’s new positioning and business direction into a physical open-floor space that immediately evokes a sense of play. Ever since Edgars re-launched the brand last year, the retail giant has been collaborating with South African culture and actively

Virtual Card for Online Shopping Payments are on the Up, says Standard Bank

Posted on by Staff Reporter | 9308 Views | 15 min read

Consumers are embracing the technology offered by virtual cards, as Standard Bank starts to see the benefits of online shopping ecosystem, nine months after the launch its virtual card proposition. In the past nine months, virtual card payments have increased by more than 300%, though they started off at a very low base. A virtual

Allied Wallet Africa Announces Integration with J2Store

Posted on by Staff Reporter | 9163 Views | 5 min read

Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, is pleased to announce a new integration with J2Store, a powerful, mobile-friendly Joomla shopping cart and e-commerce solution. Allied Wallet Africa’s wide set of payment solutions are now integrated with J2Store to provide new opportunities for merchants all over the world.

Shopify Introduces Chat Services for Online Merchants to Engage with their Customers

Posted on by Staff Reporter | 7517 Views | 7 min read

Shopping has always been a social activity that brings people together, creates conversations, and helps build brand loyalty. Last year, we launched Shopify Ping, a mobile app that centralizes all customer conversations along with intelligent, automated marketing workflows to leverage the power of chat to help you grow your business. Today, we’re excited to launch