Nielsen Report Reveals South Africa is the Second-Most Price Sensitive Country In The World

South Africa is home to a nation of promotion obsessed shoppers. This insight stems from a Nielsen analysis on The Price of Promoting, which shows that 75% of South Africans claimed to know the prices of grocery items they regularly buy and notice changes in price, versus 69% in 2018, and their spending habits confirm

Restaurants Gear Up for Growth with Positive Online Reviews

Positive online restaurant reviews and recommendations from customers can be highlighted with Premium listings on TripAdvisor to improve visibility and reputation. Restaurants gearing up for the end-of-year tourist season should ensure their social media listings and online reviews are optimised in order to boost their visibility and increase trade. Research shows that seven out of

Toys “R” Us First Retailer in the UAE to Introduce Scan & Go Across its 13 Stores

Toy retailer also set to open new store at Festival Plaza later this year and unveils the must-have toys this holiday season As part of its commitment to provide customers a better shopping experience, Toys “R” Us today announced that it has fully implemented its Scan & Go feature across all 13 stores in the

Symphony RetailAI Report Highlights Artificial Intelligence Impact on Retail Merchandise Management

Symphony RetailAI has released a research survey on the topic of how Artificial Intelligence is impacting retailers’ merchandise management processes. The survey participants, senior execs at leading retailers, answered questions including where they see AI adding most value. Symphony RetailAI is a global provider of AI-enabled revenue growth management solutions for retailers and manufacturers. The

Shop on Amazon, Pay in Cash

Amazon is making it even easier for customers to pay with cash. Amazon PayCode, already available in 19 countries around the world, launches today in the U.S. and allows customers to choose Amazon PayCode at checkout and then pay for their purchase in cash at one of 15,000 Western Union locations. Items ship once customers

Massmart’s Supplier Development Programme Reaches R1billion Procurement Mark

Massmart and the Economic Development Department are proud to announce that the Massmart group has procured R1billion worth of products from the small, local manufacturers on the Supplier Development Programme. This is in addition to the R3billion that Massmart procures per annum from small businesses that are not on the programme. The programme was established

Famous Brands – Voluntary Performance Update

The Group’s results for the six months ended 31 August 2019 will be published on or about 28 October 2019. In the interim, it is appropriate to provide shareholders with a brief voluntary performance update on the business. This update pertains to the six months ended 31 August 2019 for the Group’s South Africa (“SA”)

M&S Chooses Ingenico Enterprise Retail to Deliver Omnichannel Payments in UK

Ingenico Group, the global leader in seamless payments, is proud to announce its new partnership with high-street retail icon, M&S. Both companies will work together to implement a new payment service that will encompass all M&S customer touch points and digital channels, which are critical to supporting its sales and customer experience ambitions. The new

Carrefour Group Announces Acquisition of 49 % Stake in Brazilian Fintech Ewally

Carrefour Group announces acquisition of 49% stake in fintech Ewally, a company specializing in digital financial services, as part of its strategy to operate in the digital account segment in Brazil. The acquisition of a 49 % stake in the startup will allow the company to expand its payment and digital product and service distribution

Jumia Builds Customer Trust by Launching Jumia Mall Service for 50+ Brands

Under the new ‘Jumia Mall’ category, customers will be able to easily identify & shop from the authorized dealers of leading brands. Leading e-commerce platform, Jumia has introduced a new service to customers dubbed ‘Jumia Mall’. This is a curated section on the platform that allows customers to easily identify the official distributors of leading

Resilient Performance as RFG Increases Turnover By 9.6%

Rhodes Food Group increased turnover by 9.6% in the 10 months to July 2019 as the group’s regional business overcame the weak macroeconomic and consumer environment to grow turnover by 8.8%. CEO Bruce Henderson said good growth in the canned meat, fruit juice and dry foods categories contributed to the regional long life business increasing

Costa Coffee Selects Eseye to Help Transform the Global Retail Coffee Experience

Eseye helps Costa Express deploy IOT coffee machines to deliver premium quality drinks globally In its quest to revolutionise how the world accesses coffee, Costa Coffee, a leading provider of premium quality drinks, alongside Eseye, the UK-based industrial IoT connectivity specialist, announce today a new partnership to enable Costa Express to deploy IoT-enabled vending machines

SoftPOS – A Solution that Turns Smartphones and Tablets into a Contactless Payment Terminal

SoftPOS enables Samsung mobile devices to be used for contactless transactions of any amount with no additional equipment First Data, now part of Fiserv, a leading global provider of payments and financial services technology solutions, together with Visa, a global leader in digital payments, and Samsung Electronics, will showcase the company’s new Software Point of

Gap Inc. to Retain Iconic Name

Gap Inc. today announced that, following the completion of the planned spin-off of Old Navy, the new public company, currently referred to as NewCo, will retain the Gap Inc. name. The new Gap Inc. will be a portfolio of brands, including Gap brand, Banana Republic, Athleta, Intermix, Janie and Jack, and Hill City. The announcement

SPAR Cameroon Grows the Brand with Three New Stores

SPAR Cameroon opened three more SPAR stores, in the Express format, in collaboration with Ola Energy, bringing the number of stores in the country to six. Focusing on convenience retailing, SPAR Cameroon’s newest stores are in the capital city, Yaoundé, with the 60m2 store in Ahala targeting single households and shoppers on the go whilst

Massmart Partners with Walmart Team to Help Local Suppliers Export to Walmart Markets

This week representatives from Walmart’s Global Sourcing team are in Johannesburg to meet with 18 of Massmart’s South African suppliers who are interested in exploring opportunities to export their products to Walmart markets. This is as a result of a discussion that took place at the World Economic Forum in Davos between Minister of Trade

Edgars Launches First New Concept Store

The new Edgars brand concept is unlike anything we’ve seen before in South Africa, seamlessly translating the brand’s new positioning and business direction into a physical open-floor space that immediately evokes a sense of play. Ever since Edgars re-launched the brand last year, the retail giant has been collaborating with South African culture and actively

Allied Wallet Africa Announces Integration with J2Store

Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, is pleased to announce a new integration with J2Store, a powerful, mobile-friendly Joomla shopping cart and e-commerce solution. Allied Wallet Africa’s wide set of payment solutions are now integrated with J2Store to provide new opportunities for merchants all over the world.

Shopify Introduces Chat Services for Online Merchants to Engage with their Customers

Shopping has always been a social activity that brings people together, creates conversations, and helps build brand loyalty. Last year, we launched Shopify Ping, a mobile app that centralizes all customer conversations along with intelligent, automated marketing workflows to leverage the power of chat to help you grow your business. Today, we’re excited to launch

Accenture Helps Radisson Hotel Group with Integrated Digital Platform

Platform built on Salesforce improves effectiveness and efficiency of operations, enables growth Accenture has helped Radisson Hotel Group in the Americas develop and implement a new digital customer relationship management platform and mobile application, bringing them together in a single, scalable system that makes it easier for the company’s franchisees and owners to do business

Allied Wallet Africa Will Service X-Cart Users to Extend E-Commerce Reach

Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, recently announced that they will be able to service X-Cart users to further aide global entrepreneurs. This integration will serve to simplify e-commerce for merchants all around the world. With a custom, tested integration process, Allied Wallet Africa and X-Cart products

ACI Worldwide Readies European Payments Businesses for Strong Customer Authentication

New European PSD2 requirements significantly impact how European consumers and businesses buy and sell online—ACI’s UP solutions with real-time, multi-layered capabilities help businesses to lower fraud rates while providing a frictionless checkout experience ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, announced a number of tools and solution updates to

ACI Worldwide’s Mobile Payments Technology Supports Pay-In-Aisle Launch of Co-op

Co-op’s Pay-in-Aisle App set to deliver greater convenience and flexibility for shoppers, utilizing ACI’s mobile payments technology ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, has announced that its mobile payments technology is an essential component of the Co-operative Group’s new Pay-in-Aisle App. The Co-operative Group (Co-op) is one of

CitiXsys Releases iVend for Microsoft Dynamics 365 Business Central

The recently-certified connector provides business owners with a platform for end-to-end retail management. Continuing its quest to empower businesses through innovation and technology, CitiXsys, has announced a certified integration between its integrated omnichannel platform, iVend Retail and Microsoft Dynamics 365 Business Central. Already serving as a powerful tool for retailers and hospitality businesses around the

Starbucks Backs Restaurant Tech Company in Creation of End-to-End Digital Platform for Restaurant Industry

Starbucks to license technology to Brightloom – formerly eatsa – taking equity stake and seat on the tech company’s board of directors Integration to enable best-in-class digital solutions to be available for restaurants through Brightloom, revolutionizing the digital experience for customers Brightloom will make available cloud-based software solutions to Starbucks global license partners Starbucks Coffee

Australian Supermarket Chain, Coles, Stocks up on Innovation with Microsoft AI and Cloud Technology

When the first Coles store opened in Collingwood, Australia, over 100 years ago, nothing in the store cost over two shillings. It was a hit. Fast forward to 2019 and Coles is still a leading retailer – only now it has 40,000 products, 115,000 team members, 2,450 stores and $39 billion in revenue. What hasn’t

JDA Powers Walmart’s New Scheduling System

JDA Software, Inc. has announced that it has successfully worked with Walmart in the development and rollout of the retailer’s new advanced scheduling system, supported by JDA® Workforce Management. The rollout of Walmart’s new scheduling system has been deployed to more than 1.1 million of its associates across approximately 4,600 stores. JDA Workforce Management for

Rite Aid Partners with Adobe to Drive Digital Transformation

Adobe Experience Cloud to Power Rite Aid’s Seamless, Personalized Customer Health and Wellness Experience Rite Aid Corporation has entered into a strategic partnership with Adobe to deliver seamless, personalized and connected health and wellness experiences for Rite Aid customers via Adobe Experience Cloud, the industry’s leading end-to-end solution for experience creation, marketing, advertising, analytics and

Technology is Dramatically Improving Consumers’ Shopping Experience

Consumers are embracing the use of retail technology to improve their shopping experience, according to the latest issue of the Consumer View report released today by the National Retail Federation. “Technology has become part of our everyday lives, and consumers are open to adopting technologies that make shopping easier,” NRF Vice President for Research Development

Naspers Limited Announced its Results for the Year to 31 March 2019

“THIS WAS A TRANSFORMATIONAL YEAR FOR NASPERS. WE ENTERED FY20 WELL-POSITIONED AS A GLOBAL CONSUMER INTERNET GROUP,” CONFIRMED BOB VAN DIJK, GROUP CEO. Group highlights for the year Revenues increased 29% year-on-year to US19.0bn (2018: US$16.4bn). Trading profit grew 22% year-on-year to US$3.3bn (2018: US$3.0bn). Core headline earnings grew 26% to US$3.0bn (2018: US$2.4bn). Transition

African E-commerce Firm Jumia Welcomes Chinese Sellers

Africa’s leading e-commerce platform Jumia said opening a third-party platform to the Chinese market has become its strategic focus amid booming Africa-China trade. Jumia CEO Jeremy Hodara told Xinhua in a recent interview that they are actively recruiting Chinese sellers, as the platform wishes to explore the African market and build a bridge for China-Africa

Tobacco Industry Players are Participants in Merger with British American Tobacco and Twisp

Two large players in the tobacco industry, Gold Leaf Tobacco and Philip Morris South Africa, have been recognised as participants in the ongoing large merger proceedings involving British American Tobacco and Twisp Gold Leaf Tobacco and Philip Morris South Africa recently applied to the Tribunal for leave to intervene in the merger proceedings. The Tribunal’s

SPAR Natural: Roll Out of the Concept in South Africa

Health conscious consumers are increasingly turning to supermarkets and local convenience stores to meet their day-to-day health needs. Tapping into this growing market is the pioneering new concept, SPAR Natural, which breaks new ground in the area of Health & Wellness, offering a holistic approach to customers seeking better healthcare. SPAR Natural provides health and

Carrefour Applies Blockchain Technology to its 8th Product

Carrefour continues to roll out blockchain technology to its Carrefour Quality Line products, improving food traceability for its consumers. Following in the wake of Auvergne chicken and farmhouse fattened chicken, tomatoes, oranges and fresh micro-filtered milk, Rocamadour CQL cheese is now benefiting from this technology. A PDO product that is now traceable This cheese is

Walmart’s Intelligent Retail Lab Shows us the Future of Retail

This article was original written and published by Matt Smith via Walmart here. Over the past few months, a Walmart Neighborhood Market in Levittown, New York, has been quietly transforming. With artificial intelligence-enabled cameras, interactive displays and a massive data center, this store suggests a retail future that seems like science fiction. But this store isn’t just a

E-commerce Research from inRiver Reveals Generational Trends in Shopping Preferences

New research from inRiver reveals 55% of shoppers research products online while in store, and this number is higher for 16-24 (nearly 70%) and 25-34 (67%) age groups. Leading product information management company, inRiver, has unveiled a research report that focuses on the generational differences in consumer shopping habits and outlines the steps brands must

Kenya Online Restaurant Platform Partners Indian Firm to Expand Foot Print in East Africa

EatOut, a Kenyan based eatery discovery service has partnered DineOut, Indian firm in the launch of a regional restaurant platform dubbed as InResto as they seek to tap a wider market in the regional expansion drive. According to a report by Business Daily, the partnership will see EatOut launch the Dineout’s restaurant technology platform for

AlipayHK Collaborates with McDonald’s Hong Kong to Steer Digital Transformation in Catering Industry

With ubiquitous popularity on cashless payment services, AlipayHK has partnered with a plethora of merchants to engage users to harness the convenience of mobile payment. Today AlipayHK has collaborated with McDonald’s Hong Kong to steer profound digital transformation in catering industry – of which AlipayHK users can use the e-wallets to order gourmet food and

RBR: E-commerce Forecast to Rise to 24% of Card Spending

Source: www.rbrlondon.com Online card expenditure growing at double digit rates and will continue to increase significantly faster than card spending at physical outlets to account for nearly a quarter of all card expenditure by 2023 Cardholders moving away from physical outlets in search of lower prices and convenience Research from RBR analyses the role that payment

Tesco Trials Removing Plastic from Fruit and Vegetables

Tesco has removed an extensive selection of plastic wrapped fruit and veg products from two of its stores. The retailer’s latest move toward sustainable packaging will trial removing packaged fruit and veg wherever a loose alternative exists. A total of forty five packaged foods will be taken out of stores in Watford and Swindon. Customers

Spur and The Hussar Grill Perform Well in Slowing Economy

Spur Corporation reported a competitive performance for the six months to December 2018 as increasing demands on disposable income and declining confidence impacted the group’s middle-income customer base. Total franchised restaurant sales across the local and international operations increased by 4.8% to R3.9 billion. Comparable profit before tax, excluding exceptional and one-off items, increased by

Accenture, Qualcomm & Kellogg Company Create & Pilot Virtual Reality Merchandising Solution

Accenture, Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated and Kellogg Company have collaborated to develop and pilot a solution that embeds eye tracking technology in a mobile virtual reality (VR) headset to reinvent how brands and retailers gather critical consumer data and perform market research. The Accenture Extended Reality (XR) practice developed the VR

Triumph Works With Diebold Nixdorf To Create The Optimal Customer Experience

Diebold Nixdorf, a global leader in driving connected commerce, is enabling fashion retailer Triumph to enhance consumer-centric, relevant experiences with a comprehensive solution of software, services and point-of-sale (POS) technology that provides consumers a consistent shopping experience across sales channels while reducing IT complexity. Triumph, a leading, global lingerie and body wear brand, will standardize

Lulu Group Plans to Invest $500mln in Egypt Over The Coming Two Years

UAE based leading retail company LuLu Group is planning to invest USD 500 mn in Egypt over the next two years to expand its local operations, according to a statement issued in Cairo. The company intends to build four new Hypermarkets in 6 October City, New Cairo, and Obour, Group Chairman and Managing Director Yusuff

Unilever Ghana Names Gladys Amoah as New Managing Director

Unilever Ghana, the country’s largest producer and retailer of consumer goods has appointed Mrs Gladys Amoah as the new Managing Director effective November 1, 2018. Prior to her appointment, the new MD was the Customer Development Director of Unilever Ghana, a position served since 1 November 2016, according to GNA. She succeeds Mr Ziobeieton Yeo

Creating a Better Digital Checkout Experience

Consumers are expected to purchase $2.65 trillion of physical goods on websites, mobile apps and other digital platforms globally in 2018, up from $2.24 trillion in 2017, according to Juniper Research. While digital commerce has become a preferred way to shop for many consumers, we continue to hear from consumers and merchants that the online

Cargill Upbeats Investment, Farmer Support as it Marks 10 Years in Ghana

The global agricultural corporation, Cargill has announced plans for future investment in the chocolate business and support for cocoa farmers as it celebrates its 10th anniversary in Ghana. The company is also toasting to mark a decade of sustainability and innovation in the Ghana cocoa chain through its unique business model. Under its 2022 roadmap

Facebook Opens First Pop-Up Stores

A first for social media networking site, Facebook is opening up pop-stores however, only in the United States of America. Facebook has announced the opening of its first pop-up retail outlets in the USA, in partnership with Macy’s stores. Facebook is showcasing wares from 100 “most-loved” small businesses and digital-native brands on Facebook and Instagram

CCV and PAX Are Forming a Joint Venture Focusing on Payment Solutions in the Self-Service Market

CCV, one of the largest payment service providers and suppliers of payment solutions in Europe, and PAX Technology Limited, subsidiary of PAX Global Technology Limited (“PAX Global”), one of the leading electronic payment terminals solutions providers, have entered into an agreement to set up a joint venture company, C2P Convenient to Payments GmbH, a Berlin

Cotton On Group Partners With Adyen to Advance Global eCommerce Rollout

Leading Australian retailer selects Adyen to provide improved online payment capabilities while increasing authorisation rates. Adyen has announced a partnership with the Cotton On Group, Australia’s largest global retailer. With this partnership in place, Adyen is helping to power eCommerce payments for the Cotton On Group brands including Cotton On, Cotton On KIDS, Cotton On BODY,