The recently-certified connector provides business owners with a platform for end-to-end retail management.

Continuing its quest to empower businesses through innovation and technology, CitiXsys, has announced a certified integration between its integrated omnichannel platform, iVend Retail and Microsoft Dynamics 365 Business Central.

Already serving as a powerful tool for retailers and hospitality businesses around the world, the new integration with Dynamics 365 provides a complete omnichannel platform with the ability to access and transfer data between systems. With iVend for Microsoft Dynamics 365 Business Central, businesses can maximize sales potential and achieve key objectives by keeping communication channels open between their POS and ERP.

“iVend for Microsoft Dynamics 365 Business Central opens up a world of new possibilities for retailers. Prior to our certification with Microsoft, there were limited options for point of sale and retail management solutions with a native connector,” said Kamal Karmakar, CEO at CitiXsys. “We’ve invested into the development of this integration to ensure that it truly benefits the business and provides a seamless user experience.”

iVend Retail, when integrated with Dynamics 365, delivers the back-end tools retailers need to effectively run and manage an omnichannel business, including deeper visibility into sales, customers, inventory, and operations to ultimately improve shopper experiences on the front-end.

One of the biggest benefits is the ease with which retailers can connect key in-store and head office business processes into a single unified system, which drastically reduces manual data management across an enterprise. It also allows businesses to strengthen customer loyalty by tracking trends and purchasing preferences to better anticipate demand and match it with the store’s inventory levels. Managers can track stock movement in real-time to better understand availability.

The connector is available on Microsoft’s AppSource and provides opportunities for resellers already offering Dynamics 365 to clients to expand their business and offer a fully-integrated retail management platform that easily connects with the ERP out of the box.

“It’s a new era for our channel partners that work with Microsoft’s ERP,” stated Paula Da Silva, Executive Vice President of Global Partners and Alliances at CitiXsys. “Up until now, they’ve been piecing together systems that created siloed data and didn’t offer a true integration with real-time visibility into operations. Now, that is a thing of the past with iVend for Microsoft Dynamics 365 Business Central.”