With half of South Africa’s population living in the estimated 532 townships around the country, vast potential lies in the so-called ‘township economy’. According to Roger Wilco’s 2022 Township CX Report, the vibrant, culture-rich township economy representing hundreds of billions of rands in spending power is largely untapped and misunderstood. The total market value of
The countrywide adoption of Bitcoin payments by industry titan, Pick ‘n Pay, late last year, heralded the first among many new developments in the payment technology landscape. The past few years have seen the proliferation of new methods of transacting, with local fintech innovators earning their place within the new-generation payments ecosystem. Consumer credit has
1Stream CRM is a smart and easy-to-use solution that will help your sales team achieve their targets by providing them with all the tools they need to help your business grow. Designed for medium to large organisations, 1Stream CRM is successfully utilised by some of South Africa’s leading corporates, backed by 1Stream’s expertise and support.
SA juice market R7.9-Billion in sales to end March 2023 Traditional trade outlets offer refreshed shopping opportunities The South African juice market grew by 9.5% in the 12 months to the end of March 2023 and is now worth R7.9-Billion in annual sales. This is according to new data analysis by NIQ that was presented
3The Competition Tribunal (Tribunal) has granted an interim relief application brought by the Industrial Gas Users’ Association of Southern Africa (IGUA-SA), interdicting Sasol Gas from increasing the price of piped natural gas above R68.39/GJ for the next six months. Natural gas is an essential input for IGUA-SA’s members which include large industrial users of gas
Registration is open to connect with buyers from around the globe. The local food and beverage market is seeing healthy investment activity from new manufacturing plants being opened to popular brands expanding onshore. Recognising the potential of this market and further across the continent, significant prospects await at Africa’s Big 7 returning in June. “As
Strong brands and a growing footprint. Famous Brands is best known for its much-loved brands and reputation as a leading and responsible franchisor. Famous Brands is a vertically integrated Group with 17 restaurant brands and a network of 2 887 restaurants. We operate franchised, master licensed and Company-owned restaurants. Our business model comprises four core
Pick n Pay helping to feed South African families with R10m of free groceries Pick n Pay, one of South Africa’s leading retailers, has launched an exciting initiative to reward their Smart Shoppers by randomly selecting one winner from every store nationwide every day until 18 June 2023 to win their entire shopping for free.
Friction at checkout remains a major challenge for businesses, many of which are doing everything they can to reduce cart abandonment and ensure a great customer experience. At the same time, banks face their own challenges as they are the last defence for both customer and merchant when it comes to fraud protection. However, when
By Shaun Holley, Deputy CEO & Head of Innovation & Rory Bosman, Sales & Marketing Executive at Ecentric Payment Systems Today’s consumers have access to a myriad of convenient experiences through mobile apps and online platforms, and they expect a similar level of ease when interacting with businesses and specifically payment interactions. Indeed, consumer demand
Paratus is branding three existing shops in Soweto, Otjomuise and Okuryangava selling Paratus products and services to a previously untapped market; community members given training, jobs, and commission; community site owners receive income; convenience for informal sector residents to buy telco services. In a clever partnership deal, telecommunications operator, Paratus Namibia, has now branded three
Convenience retail is an unstoppable force in South Africa’s consumer goods market. A new report from Trade Intelligence examines the size of the prize for retailers and brands, and the forces shaping this dynamic and rapidly evolving sector. The local tearoom or café was once the cornerstone of suburban South Africa, much as the spaza
Africa’s Largest B2B E-commerce Network Launches First Location in Southern Africa Wasoko, the African e-commerce company leveraging innovative technology to transform the informal retail supply chain, has today announced its expansion into Zambia – the company’s first location in Southern Africa. Following the launch, Wasoko will invest over $1mn in its first year of operations
• 32% have turned to online to get better deals, save on petrol and minimize shopping trips • 26% claim they only have enough money for food, shelter, and the basics Amidst a financial pressure cooker and a continued barrage of power cuts, the 2023 NIQ Consumer Outlook Report for South Africa has found that
Growthpoint Properties has announced a major redevelopment project for Bayside Mall, the iconic Cape Town shopping centre located in the heart of the Table View and Parklands areas. The R352m project commences this month (May 2023) and will introduce new retail choices, a revamped food court, improved shopper flows and better access to the centre
In line with its strategic intent to be a digitally powered business that is committed to transformation, Absa Bank has acquired a minority stake in the agritech start-up, Khula! App Pty Ltd. Through its award-winning app, Khula! has built an ecosystem of three platforms that addresses challenges across the agricultural value chain. This includes a
Bata is a household name globally with a reputation for affordable, reliable footwear. It currently produces over five million shoes a year at its manufacturing facility in Loskop, Estcourt in KwaZulu-Natal, mainly comprising Toughees school shoes, Bata Industrials safety footwear, Safari for the outdoor adventurer, and the Tomy Takkies line. Country Manager, Michael Wyatt, says
The Futuregrowth Community Property Fund (“Comprop”) has acquired Sam Ntuli Mall, which brings the Comprop portfolio to 24 shopping centres, with a total gross lettable area of more than 420 000m2, valued in excess of R7.3 billion. Sam Ntuli Mall is a recently developed, high quality regional shopping centre situated in the large township of Katlehong,
How smart-tech companies kill two birds with one stone – order fulfilment and marketing Happy customer, happy business. It’s an old adage but one that rings true even with all the changes that have occurred in retail. Whether you’re running a brick-and-mortar store or e-commerce business, enabling shoppers to conveniently buy quality goods at affordable
E-commerce shoppers have been promised a frictionless checkout for years, but new moves by the card schemes will take South African consumers a step closer. Soon, local merchants will be able to offer online shoppers a faster checkout experience giving them a seamless experience, much like the ones already available on Amazon and other global
The Board of Directors is satisfied that a reasonable degree of certainty exists that the Group’s financial results for the year ended 28 February 2023 will differ by at least 20% from those reported for the year ended 28 February 2022 (“the prior comparable year”) and is therefore required to issue this trading statement in
Customers truly embraced the spirit of SPAR’s Stuffed with Love campaign which ended on 31 March. Shoppers and local institutions were encouraged to donate items and toys for children in need. This netted many more donations than the retailer had anticipated, with great diversity of items being collected. SPAR Zimbabwe has a multi-pillar responsible retailing
In 2021 Massmart announced a renewed commitment to eCommerce as a strategic growth vector and the owner of Makro, Game and Builders has invested significantly in this area over the last two years. In 2021 Massmart announced a renewed commitment to eCommerce as a strategic growth vector and the owner of Makro, Game and Builders
In accordance with the JSE Limited Listings Requirements and Section 122(1) of the Companies Act, No 71 of 2008 (“the Act”), shareholders are advised that JP Morgan Chase & Co. has formally notified Shoprite Holdings that it has acquired ordinary shares in the Company, resulting in the total beneficial interest of Shoprite Holdings ordinary shares
As online retail growth pushes into the double digit territory, companies that are holding onto a purely face-to-face business model will lose out. Companies under pressure to deliver the revenue growth their investors are looking for shouldn’t just be focusing on adding an ecommerce play, but should rather be looking at the opportunities presented by
Local retailer, Game, was this month named South Africa’s tenth strongest brand according to Brand Finance’s 2023 ‘South Africa 100’ report – up from 92nd place just last year, after a 36-point increase in its Brand Strength Index score. This is the first time the 53-year-old brand has entered the top ten, amongst other brands
Clicks Group proved its resilience and defensiveness in challenging trading conditions as retail turnover increased by 11.9% in the six months to February 2023, with Clicks reporting market share gains in all product categories. Group turnover increased by 6.8%, excluding vaccinations, to R20.0 billion for the half year. Diluted headline earnings per share, adjusting for
At the recent Digital Retail Africa 2023 Conference, held in Johannesburg, experts agreed that eCommerce is gaining great momentum across the continent. Especially due to the propulsion to digitise by the Covid 19 pandemic, businesses are innovating, embracing digitisation. According to SABS News’ coverage of the event, it is estimated that nearly half of the
Online retail in South Africa has hit a major milestone, eclipsing R50 billion in annual sales during 2022. Research from World Wide Worx records a 40% increase in the total number of South Africans shopping online since the onset of the pandemic in 2020. Yet many retailers are struggling to turn this trend to their
In today’s highly competitive retail environment, access to accurate real-time transaction and inventory data is critical to meeting customer demands. For one of South Africa’s leading retailers, a fast-tracked digital transformation of its transaction and reconciliation processes built on SAP S/4HANA has unlocked immense benefits and efficiency across the business. “We have seen a huge
The prevailing business environment is more volatile, uncertain, complex and ambiguous (VUCA) than ever before, and today’s consumers are more demanding and unpredictable. To keep customers satisfied and to ensure that the right goods are available where and when they are needed, regardless of the latest local or global disruption, supply chain management has become
Africa’s Big 7 returns with entries open for the inaugural Innovation Awards According to Statista, revenue in South Africa’s e-commerce food sector is projected to reach US$522.90 million this year, with an Average Annual Growth Rate (AAGR) of 5.47% over 2023-2027.[i] Ordering food online is just one facet of this booming industry, packed with tasty
It’s hard to think of life without technology. From being able to stream movies on Netflix, asking Alexa to play our favourite songs or just being able to Google the weather, latest soccer scores or answers to life’s most puzzling questions – technology is playing a central role in the way we work, play, and
When it comes to CRMs, not all platforms are created equal. At 1Stream, we have an all-in-one solution that enables your team to grow revenue, improve service and boost sales while empowering your team members and helping them to connect more effectively with each other and with your customers. And it is this connectivity that
Founded in 1984, Retailability is a South African based group of retail brands including Edgars, Legit, Swagga, Beaver Canoe and Style. Retailability operates over 580 stores across Southern Africa in South Africa, Namibia, Botswana, Lesotho and Eswatini. Delivering authentic and affordable fashion and beauty to the market remains the core focus of Retailability. Retailability continues
For retailers, relevance is reflected in a mirror of realities that must be understood with respect and met with dignity, especially in a diverse market such as South Africa. Low-cost retailers do this well, writes Faheem Hoosen, Audit partner at BDO South Africa. Discount supermarkets enable consumers to ‘buy two’, ‘buy three’, even ‘buy more’.
A new consumer-focused survey has projected Konga as the most admired and innovative e-commerce company on the African continent. The survey, which was published on March 15, 2023, coincided with the World Consumer Rights Day. The market-wide consumer-based survey examined the current state, performance and growth path of e-commerce in Africa. The poll, which cut
Driven by digital technologies and changing consumer habits, delivery platforms across online food, grocery, and etail are growing steadily. From a new dress or a secondhand bike to a Margherita pizza or bottle of shampoo, the packaging is a critical element of the success of any delivery. With the sector’s growth, the need for more
Shoprite is pleased to advise shareholders that its ordinary shares will be traded on A2X with effect from Tuesday 11 April 2023 (the “A2X listing date). Shoprite will retain its listing on the Johannesburg Stock Exchange (JSE), the Namibian Stock Exchange (NSX) and Lusaka Securities Exchange (LUSE) and its issued share capital will be unaffected
“It is time for Africa. It is time for Africa to harness its people, its resources, and its resilience for the betterment of all. It is time for large corporates and public sector entities to open up their supply chains for the betterment of local businesses. It is time for financial institutions to support this
Pick n Pay Clothing becomes the first clothing retailer recognised by the Green Building Council South Africa (GBCSA) for its sustainable approach to refurbishing the interiors of its growing store network. The Pick n Pay Clothing store in Blue Route Mall, Cape Town, was awarded a 4 Star Green Star Interiors v1 rating, which indicates
During its formative years, blockchain technology became synonymous with the advent of cryptocurrency. Today, its use cases have transcended the world of finance, expanding into sectors such as retail. In Africa, its application in payment technology has demonstrated blockchain’s ability to revolutionise several touchpoints from supply chain to final sale. These developments herald good news
Musina Mall, the dominant shopping centre in Limpopo’s heritage-rich town of Musina, is notching up excellent performance and continues to increase its trading metrics, shopper appeal and convenience. Despite the background of the prevailing tough times in South Africa, Musina Mall continues to show significant growth. The mall’s total turnover grew a whopping 34% in
The Shoprite Group has launched UNIQ, its new clothing brand fashioned on simplicity, comfort, superior fabrics and value. The first standalone UNIQ store opened in Cape Town’s Canal Walk shopping centre with another eight stores scheduled to open in the next month. Catering for the entire family, the UNIQ range consists of premium basics in a variety
e-Commerce is one of the fastest evolving industries in the world. The growth has been unprecedented, and in Africa the appetite for online business and retailing is higher than ever. In 2021, retail e-commerce sales amounted to approximately 5.2 trillion U.S. dollars worldwide. This figure is forecast to grow by 56% over the next few
By Gavin Lomberg, Chief Commercial Officer, RCS South Africa’s retail sector was undoubtedly one of the hardest hit by the onset of COVID-19. Lockdown regulations, reduced trading hours and the sudden, unexpected limitation of face-to-face contact required retailers to rethink the rules, in unprecedented circumstances. The industry saw retailers entering new product territories, pivoting their
Checkers Sixty60 will now give customers their delivery for free if an order arrives more than 30 minutes after the estimated time of arrival. Delivery will also be free if an order contains fewer than 80% of a customer’s first-choice products. This Service Guarantee is a first in the South African on-demand grocery delivery space. “Sixty60 is
In the past four years, the retailer has reduced the volume of food waste in its operations by nearly 30% (28%) as it works towards its target of 50% by 2030. It has also successfully donated over 880 tonnes of edible surplus food to FoodForward SA, valued at over R35 million. Pick n Pay is
Shoprite Holdings Limited has been approved for a secondary listing on A2X Markets. Its shares will be available for trade on A2X from Tuesday, 11 April 2023. The Shoprite Group is the largest South African retailer by market capitalisation, sales, profit and number of employees and customers. Its core business is food retailing, complemented by
From improved team efficiency to greater sales success, an integrated telephony system can help boost your company’s success. However, choosing the right partner to oversee the integration process is essential to avoid frustrations and to ensure that productivity is not negatively impacted. “Successful integration requires a unique skill set as well as technical expertise that
