Expect Big Growth in Contactless Payments as Businesses Pivot to Digital

South Africa can expect significant growth in contactless payments on the back of Covid-19. It is also likely that the public’s newfound (and sensible) aversion to contact will spur additional innovation, especially given the uncertainty around second and third waves, says South Africa’s largest payment solution provider, DPO SA. “There is no doubt that an

South African Retail Spending Grew 3.8 Percent This Festive Season

Mastercard SpendingPulse shows a significant increase in retail spending in December 2017 as consumers benefit from a stronger Rand and lower inflation Mastercard SpendingPulse reports that South African consumer spending showed a healthy improvement over the festive season, with retail sales volumes rising 3.8 percent year-on-year after removing the effects of inflation. This marks the

Retail Success in the Experience Economy

By Ian Steyn, Product Executive at Innervation Pan African Payment Solutions Want to succeed in the retail game? Then focus less on the products you sell and more on the experiences you offer your customers. We have now officially moved into the Experience Economy, where customer experience outranks price and product in importance regarding how

Ingenico and FreedomPay Study Reveals Shoppers’ Frustrations and Desires at the Point of Sale

Ground-breaking study reveals more than half of consumers have encountered technical issues at checkout; shoppers’ desire for simple, secure transactions and maximized loyalty benefits is driving adoption of contactless. Ingenico Group, the global leader in seamless payment, and FreedomPay, the world’s leading consumer-centric commerce platform, revealed the results of a survey on merchant and consumer

Ingenico iCON Case Helps Merchants Design More Creative Mobile Checkout Experiences

Ingenico Group is introducing its iCON case for a more versatile, compact solution for mobile checkout next week at NRF’s Retail Big Show. Retailers, restaurants, hotels and many other merchants of all sizes stand to benefit from rethinking their checkout experience with mobility in mind. The iCON case pairs Ingenico mobile payment devices with iOS

FSS and AFS Partner to Promote Digital Payments in the Middle East

Partnership advances growth of digital payments in the Middle East Launched services in Oman and Bahrain with four financial institutions onboard in 9 months FSS (Financial Software and Systems), a global payments products and solutions provider and payment processor, and Arab Financial Services (AFS), the leading payment solutions provider and FinTech enabler in the Middle

How the South African FMCG Space can Learn from Kenya’s Example

By Andrew Dawson, Commercial Director at MACmobile The cash problem The simplest way of optimising route to market is through pre-sales, which then creates a predictable order and allows for the best delivery routes to be calculated. However, for much of the market in South Africa this is simply not the reality. To service the

PayFast Launches Split Payments Option, Designed for Platform Commerce

Online payment gateway, PayFast, has launched Split Payments, a South African-first that instantly splits a portion of an online payment with a third party. The service is designed to facilitate fast, safe payments for platform-based businesses, including online marketplaces. “PayFast has always seen itself as a business enabler. We realised that the growing platform economy

American Express, Discover, Mastercard and Visa Implement Click to Pay to Make Online Checkout Simple and Secure

BassPro, Cinemark, JoAnn Fabric and Crafts, Movember, Papa John’s, Rakuten, Saks Fifth Avenue, Staples, SHOP.com and Tickets.com are among the first merchants to offer consumers new option to click to pay Today, American Express, Discover, Mastercard and Visa announced the arrival of faster, more secure online checkout based on the new EMV® Secure Remote Commerce

Shop on Amazon, Pay in Cash

Amazon is making it even easier for customers to pay with cash. Amazon PayCode, already available in 19 countries around the world, launches today in the U.S. and allows customers to choose Amazon PayCode at checkout and then pay for their purchase in cash at one of 15,000 Western Union locations. Items ship once customers

M&S Chooses Ingenico Enterprise Retail to Deliver Omnichannel Payments in UK

Ingenico Group, the global leader in seamless payments, is proud to announce its new partnership with high-street retail icon, M&S. Both companies will work together to implement a new payment service that will encompass all M&S customer touch points and digital channels, which are critical to supporting its sales and customer experience ambitions. The new

SoftPOS – A Solution that Turns Smartphones and Tablets into a Contactless Payment Terminal

SoftPOS enables Samsung mobile devices to be used for contactless transactions of any amount with no additional equipment First Data, now part of Fiserv, a leading global provider of payments and financial services technology solutions, together with Visa, a global leader in digital payments, and Samsung Electronics, will showcase the company’s new Software Point of

SuitePOS and PayPal Deliver In-Person Payments to Retailers on NetSuite and Salesforce

SuitePOS, a single POS app that provides multiple in-store checkout options for retailers running NetSuite or Salesforce, now works with PayPal Here to simplify in-person payments and lower processing costs. SuiteRetail, the makers of SuitePOS for NetSuite and Salesforce, has integrated with PayPal Here to offer a modern and simplified payment processing alternative to traditional

Cape Consumers and Iemas have launched Co-Switch to Local Consumers and Retailers

A new payment services platform, utilised by two of South Africa’s oldest member organisations, promises to open up the buy-aid market to consumers and retailers alike. Co-Switch, a newly launched closed-loop payments platform, is currently being introduced to Cape Consumers and Iemas’ members and retail partners. Cape Consumers under their Bsmart card brand and Iemas

How Fourth Industrial Revolution Technology is Delivering a World of Opportunities to Merchants

There’s no doubt that technology has already re-shaped the way the world thinks about buying and selling. Who would have thought twenty years ago that people would be shopping on their phones? Despite the huge changes to the shopping experience in recent years, it’s important to understand that we are only part-way through this journey.

Virtual Card for Online Shopping Payments are on the Up, says Standard Bank

Consumers are embracing the technology offered by virtual cards, as Standard Bank starts to see the benefits of online shopping ecosystem, nine months after the launch its virtual card proposition. In the past nine months, virtual card payments have increased by more than 300%, though they started off at a very low base. A virtual

Allied Wallet Africa Announces Integration with J2Store

Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, is pleased to announce a new integration with J2Store, a powerful, mobile-friendly Joomla shopping cart and e-commerce solution. Allied Wallet Africa’s wide set of payment solutions are now integrated with J2Store to provide new opportunities for merchants all over the world.

Allied Wallet Africa Integrates with 3dcart to Support Global E-Commerce

Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, recently announced an integration with 3dcart to provide a more comprehensive solution for merchants. 3dcart’s software enables users to build, adjust, and maintain an online store without any programming or HTML knowledge. 3dcart can be used in conjunction with Allied Wallet

Allied Wallet Africa Will Service X-Cart Users to Extend E-Commerce Reach

Allied Wallet Africa, a global FinTech company offering various payment solutions in 196 countries, recently announced that they will be able to service X-Cart users to further aide global entrepreneurs. This integration will serve to simplify e-commerce for merchants all around the world. With a custom, tested integration process, Allied Wallet Africa and X-Cart products

UnionPay Cards Now Accepted at all Pick n Pay Stores Across South Africa

UnionPay International (UPI) has announced significant progress in the South African retail payments market through their co-operation with Pick n Pay and Absa Bank. Through a tripartite co-operation agreement, Pick n Pay, a major food, clothing and general merchandise retailer, is now enabled to accept UnionPay cards at all of its till points across its

ACI Worldwide Readies European Payments Businesses for Strong Customer Authentication

New European PSD2 requirements significantly impact how European consumers and businesses buy and sell online—ACI’s UP solutions with real-time, multi-layered capabilities help businesses to lower fraud rates while providing a frictionless checkout experience ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, announced a number of tools and solution updates to

ACI Worldwide’s Mobile Payments Technology Supports Pay-In-Aisle Launch of Co-op

Co-op’s Pay-in-Aisle App set to deliver greater convenience and flexibility for shoppers, utilizing ACI’s mobile payments technology ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, has announced that its mobile payments technology is an essential component of the Co-operative Group’s new Pay-in-Aisle App. The Co-operative Group (Co-op) is one of

Shoprite is K’necting its Tech-savvy Customers

Customers can pay bills, buy cellphones, tickets, lotto, electricity and even insurance at Shoprite’s new k’nect stores Six more k’nect stores opening before mid-August 2019 Global money transfers at k’nect stores and Money Market counters are cheaperer than any other available transfers, no hidden costs and convenient for customers The Shoprite Group is making it

GfK Smart Path Blends POS Data and Consumer Insights to Offer a Complete View of the Path to Purchase

GfK South Africa has launched its Smart Path solution, one of the first offerings in the local market to give brands and retailers in the technical goods and consumer durables industries a complete view of the online and offline consumer path to purchase. GfK Smart Path combines social media listening, survey data and client point

Consumers are Showing a Strong Appetite to Save, According to FNB

FNB has revealed that South African consumers are showing strong appetite to save after its customers initiated nearly 20 000 savings goals in just a few days since the launch of the Savings Goals feature on the Bank’s App. To date, some of the top Savings Goals that have been chosen by consumers include: saving

African E-commerce Firm Jumia Welcomes Chinese Sellers

Africa’s leading e-commerce platform Jumia said opening a third-party platform to the Chinese market has become its strategic focus amid booming Africa-China trade. Jumia CEO Jeremy Hodara told Xinhua in a recent interview that they are actively recruiting Chinese sellers, as the platform wishes to explore the African market and build a bridge for China-Africa

Report Reveals Website Security Risk for African Firms

87% of Magento e-commerce websites at ‘high risk’ from cyber criminals says new report New research has found 87% of SME websites using the Magento platform are currently at high risk from cyber attacks. By contrast, under 10% of websites using other major e-commerce platforms surveyed register in the same high risk category. The research,

Apis and Crossfin-led Consortium Announces the Acquisition of Sureswipe

A consortium led by Apis Growth Fund I, a private equity fund managed by Apis Partners LLP, and Crossfin Technology Holdings, a fintech investment company announced today the acquisition of Sureswipe (Pty) Limited and the formation of Crossfin Transactional Solutions, South Africa’s largest independent payments and merchant acquiring solutions platform The acquisition of Sureswipe complements

KOKO Launches First Network in Nairobi

Venture-backed technology company KOKO Networks has launched its first network of 700 “KOKOpoints” inside neighbourhood shops across Nairobi. KOKOpoints are multi-purpose consumer access machines, combining a fuel ATM, an e-commerce kiosk and an in-store digital media experience. KOKO builds technology for life in the world’s fastest-growing cities. The first consumer solution on the Network is

Micros South Africa Signs Partnership Agreement with Westpay

Westpay, a leading provider of payment solutions, and Micros South Africa (Pty) Ltd have signed an agreement, forming a long-term partnership to bring world-class digital payment services and solutions to hospitality customers across South Africa and surrounding countries. Micros is the leading provider of Hospitality Solutions in the south African region. Within the terms of

Shoprite Nigeria Lauded for Promoting Cashless Transactions

In a first for the retailer, Shoprite Nigeria was among the winners at this year’s Electronic Payment Incentive Scheme (EPIS) Efficiency Awards. The retailer won in the category Merchants (Point of Sale) for recording the highest volume of cashless transactions in 2018. The EPIS Efficiency Awards celebrate, among others, financial institutions and merchants driving electronic

AlipayHK Collaborates with McDonald’s Hong Kong to Steer Digital Transformation in Catering Industry

With ubiquitous popularity on cashless payment services, AlipayHK has partnered with a plethora of merchants to engage users to harness the convenience of mobile payment. Today AlipayHK has collaborated with McDonald’s Hong Kong to steer profound digital transformation in catering industry – of which AlipayHK users can use the e-wallets to order gourmet food and

Mastercard and Jumia Expand Relationship to Accelerate E-commerce Growth in Africa

Jumia, the leading pan-African e-commerce platform, today announced that Mastercard has agreed, subject to certain conditions, to become an investor and form a strategic partnership to grow e-commerce operations and support the digital transformation of the continent. Currently, e-commerce is nascent in Africa and accounts for less than 1% of total retail volumes. However, there

Shoprite Lesotho Cross-Border Remittance Product Achieves R1 Billion Mark

The Shoprite cross-border money remittance product reached the R1 billion mark in January, after just three years of it being implemented between SA and Lesotho. The cost of a transfer of R900 is 2%, which is one of the cheapest cross-border products in the world. A remittance is when a person sends money, usually small

South African Consumer Confidence Holds On

South Africa’s latest Consumer Confidence Index (CCI) for the fourth quarter of 2018 shows a two point decrease to 88, presenting a relatively stable, though still slightly negative, quarter on quarter picture for consumer sentiment in South Africa. This is supported by a decrease in the number of South Africans who view their job prospects

Network International’s Multi-Million Dollar Online Payment Gateway to Support MEA’s Growing E-commerce Sector

Network International, a leading payment solutions provider in the Middle East and Africa (MEA), aims to boost e-commerce acceptance in the region with the launch of a new, multi-million dollar online payment gateway. The gateway is part of Network International’s N-Genius payment platform and has commenced rollout to UAE-based ecommerce merchants from February 2019. Network

R2.8 Billion Value Created for Clicks Group Employees through Employee Share Ownership Programme

Over 7 800 of Clicks Group employees will share in a R1.5 billion payment that has been created through the Group’s employee share ownership scheme (ESOP). This is in addition to the R1.3 billion already paid out under the scheme to beneficiaries in 2018. Vikesh Ramsunder, CEO of Clicks Group, says that this is the

Entersekt Gains Early Certification for E-Commerce Authentication Solution

3-D Secure 2 access control server comes bundled with APIs for a wide range of in-app payment experiences Entersekt, an innovator in mobile-first fintech solutions, announced that it has gained EMVCo certification for its 3-D Secure 2 access control server. EMVCo is a payments industry consortium managing global specifications for secure card-based e-commerce transactions. Entersekt

Explore the Future of Retail at Digital Retail Forum 2019

        JOHANNESBURG, GAUTENG, SOUTH AFRICA, January 16, 2019 — There is so much more in store for the African retail industry. According to research conducted by PWC, many sub-Saharan African countries have emerged among the world’s fastest-growing economies. This kind of development is due, in part, to a great deal of economic and

Travelstart Deepens Pay-in-Store Network With Pick n Pay

Travelstart is pleased to announce a pay-in-store partnership with Pick n Pay. South Africans can now book their flights on Travelstart.co.za and pay for them at their nearest participating Pick n Pay store nationwide. Travelstart’s Head of Global Partnerships Odette Faling said the pay-in-store feature brings a new level of convenience for customers who enjoy

Stanchion Partners with Retailers to Make Payments Seamless

Easy and seamless payments are one of the key concerns for large retailers. As new technologies emerge, and the payments ecosystem evolves, retailers must stay ahead of customer expectations around availability, channel variety, and ease-of-use. “The payment environment in retail must not only ensure high availability and performance, but is also a key part of

Shopping Online Gets a Security Upgrade from Mastercard

Shopping, buying train tickets or hailing a cab online help make the everyday easier. In this digital age where more than half of online shoppers save their credit card info on multiple online sites and the industry average for online checkout is ten minutes, there’s still room for improvement. Mastercard has introduced Digital Commerce Solutions