Majid Al Futtaim, the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia, and operator of the Carrefour brand in Egypt, today signed an agreement with Jumia, Africa’s largest eCommerce platform, to extend its seamless online offering across Egypt.
Through this partnership, Carrefour is taking its commitment to customer satisfaction beyond its own physical and web presence, to reach more people while giving them the freedom to choose how they wish to shop for high-quality products at unbeatable value.
“Carrefour maintains a strong position in the retail industry across Egypt, as a result of our drive to tailor our offering according to consumer preferences. Our collaboration with our esteemed partners at Jumia comes in the same vein, and we look forward to it flourishing as we work towards our goal of creating great moments for everyone every day,” said Jean Luc Graziato, Carrefour Egypt Country Manager at Majid Al Futtaim Retail.
Carrefour’s branded store on Jumia will offer a variety of products, with the added convenience of multiple payment options, free returns within 14 days, countrywide delivery It will also feature the same quality and level of service that customers have come to expect from Carrefour’s brick and mortar locations.
Chief Executive Officer of Jumia Egypt, Engineer Hisham Safwat added that “This strategic partnership between two of the biggest names in the industry; Jumia as a pioneer of online shopping in the region and Carrefour, one of the most well-reputed retailers in the region. The result of this partnership will result in a direct elevation of customer experience and accessibility to a diverse variety of products.”
This announcement comes after the signing of commercial agreements between Jumia and the franchise partners of Carrefour Group in November 2018: Majid Al Futtaim in Kenya, and CFAO Retail for Côte d’Ivoire, Cameroon, and Senegal.
Customers can now begin shopping for Carrefour products on Jumia, for more information please visit www.jumia.com.eg