Dis-Chem Launches Same-Day On-Demand Delivery Service

Dis-Chem Pharmacies has announced the launch of its same-day on-demand delivery service, offering delivery within 60 minutes, and giving customers access to a wide range of 7 000 items across health, nutrition, beauty, cosmetic and electrical products.

The launch of Dis-Chem’s DeliverD service will be trialled in selected stores across Johannesburg and other major metropolitan areas before being extended to other regions aligned to Dis-Chem’s footprint.

Initially, a limited range of front shop products – health, nutrition, beauty, cosmetics, electrical and baby ranges – will be available during the trial pilot phase.

“Dis-Chem DeliverD complements our existing online offering, and this development taps directly into understanding what our customers want, central to which is convenience. We have seen significant on-line growth in the past 12 months and the on-going customer demand for quick, same-day on-line service was a key driver behind the introduction of this offering,” says Saul Saltzman, executive director at Dis-Chem.

Saltzman says delivery times will depend on customer needs, location and availability of slots.  The trial phase will give loyal Dis-Chem customers the opportunity to try the service and provide feedback which, in turn, will allow Dis-Chem to refine the offering.

“We foresee the trial phase being a partnership with our customers so that we can ultimately bring the best possible experience and we welcome feedback so that we can refine and improve this service,” Saltzman says.

Dis-Chem DeliverD will initially be available to customers situated within 10km of the following stores during the trial:

  • Athol Oaklands (Blubird)
  • Ballito Lifestyle Centre
  • Boksburg North
  • Brooklyn
  • Canal Walk – Century City
  • Cape Gate
  • Carlswald
  • Cavendish/Claremont
  • Centurion Mall
  • Clearwater Mall
  • Cornubia Mall
  • Farramere
  • Ferndale
  • Garden Route Mall
  • Hazeldean Square
  • Hillcrest DBN
  • Linksfield
  • Lynnwood Lane
  • Mall of Africa
  • Montana (Kollenade)
  • Nicolway Centre
  • Northgate
  • Paarl Mall
  • Rosebank Mall
  • Somerset West Mall
  • Table Bay Mall
  • The Club Surgical
  • The Point Centre (Sea Point)
  • Whale Coast Village Mall
  • Willowbridge Centre
  • Woodmead

Customers can access DeliverD via Dis-Chem’s existing app which can be downloaded or updated from Google Play, Apple App stores or the Hauwei store.

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