Dis-Chem Pharmacies has announced the launch of its same-day on-demand delivery service, offering delivery within 60 minutes, and giving customers access to a wide range of 7 000 items across health, nutrition, beauty, cosmetic and electrical products.
The launch of Dis-Chem’s DeliverD service will be trialled in selected stores across Johannesburg and other major metropolitan areas before being extended to other regions aligned to Dis-Chem’s footprint.
Initially, a limited range of front shop products – health, nutrition, beauty, cosmetics, electrical and baby ranges – will be available during the trial pilot phase.
“Dis-Chem DeliverD complements our existing online offering, and this development taps directly into understanding what our customers want, central to which is convenience. We have seen significant on-line growth in the past 12 months and the on-going customer demand for quick, same-day on-line service was a key driver behind the introduction of this offering,” says Saul Saltzman, executive director at Dis-Chem.
Saltzman says delivery times will depend on customer needs, location and availability of slots. The trial phase will give loyal Dis-Chem customers the opportunity to try the service and provide feedback which, in turn, will allow Dis-Chem to refine the offering.
“We foresee the trial phase being a partnership with our customers so that we can ultimately bring the best possible experience and we welcome feedback so that we can refine and improve this service,” Saltzman says.
Dis-Chem DeliverD will initially be available to customers situated within 10km of the following stores during the trial:
- Athol Oaklands (Blubird)
- Ballito Lifestyle Centre
- Boksburg North
- Brooklyn
- Canal Walk – Century City
- Cape Gate
- Carlswald
- Cavendish/Claremont
- Centurion Mall
- Clearwater Mall
- Cornubia Mall
- Farramere
- Ferndale
- Garden Route Mall
- Hazeldean Square
- Hillcrest DBN
- Linksfield
- Lynnwood Lane
- Mall of Africa
- Montana (Kollenade)
- Nicolway Centre
- Northgate
- Paarl Mall
- Rosebank Mall
- Somerset West Mall
- Table Bay Mall
- The Club Surgical
- The Point Centre (Sea Point)
- Whale Coast Village Mall
- Willowbridge Centre
- Woodmead
Customers can access DeliverD via Dis-Chem’s existing app which can be downloaded or updated from Google Play, Apple App stores or the Hauwei store.
