Vivo Energy Uganda, the distributor and marketer of Shell branded fuels and lubricants in Uganda has embarked on a deep cleaning and sanitizing exercise at its Shell service stations countrywide in preparation for the resumption of vehicular traffic on the roads and consequently, the increased demand for fuel and complementary non fuel related services. The move follows the ease of restrictions announced by the government on the movement of private motorists, among other measures, during the current lockdown.
The objective of the IGNITE initiative is to provide reassurance to all, of the readiness of the Shell service stations to serve its customers post lockdown by implementing enhanced site hygiene and safety measures in compliance with set Ministry of Health and World Health Organisation guidelines.
Gilbert Assi, the Managing Director at Vivo Energy Uganda launched IGNITE at Shell Kira Road and led all staff to conduct an onsite cleaning and sanitizing exercise. During the exercise, customers were engaged for feedback purposes on service and safety issues.
The similar exercise was carried out simultaneously at Shell Kaazi, Shell Kabalagala, Shell Bugolobi, Shell Lugogo and Shell Makindye.
“At Vivo Energy Uganda, we support the efforts of the Ministry of Health and the World Health Organisation, to fight the spread of the corona virus. Through IGNITE, we are going the extra mile to put in place recommended safety guidelines to ensure protection and peace of mind of all our staff and customers during each visit to our Shell service stations,” said Gilbert Assi.
Over 150 Shell retail sites have provided hand wash and sanitizing facilities at various locations to enable customers keep their hands clean. Among other safety measures, the company ensures social distancing, mandatory temperature screening, mask wearing by all customers and regular cleaning and sanitizing of commonly touched surfaces such as door knobs, shopping baskets, lavatories and the fuel pumps. All customer champions use gloves, masks or face screens. The public is encouraged to use cashless payment options during transactions at its Shell service stations.
The Managing Director applauded the retail site staff for their dedication to task during the lockdown. “Our customer champions are our real heroes. We deeply appreciate them braving the current conditions and all risks associated with the Covid-19 pandemic to show up and serve our customers. We are pleased to have been able to remain open during the lockdown to support the needs of the essential services such as security and health as they continued to serve their mandate during this period,” he said.
IGNITE shall be observed at all Shell service stations countrywide during the week of May 25th and maintained as a standard operating procedure going forward. Vivo Energy Uganda prioritizes goal zero, a commitment to ensure no harm to people, property and the environment.