Leading cloud solutions provider, Genesys has been announced as Gold sponsor of Digital Retail Forum 2020, set to take place on 29 January at Emperors Palace in Johannesburg, South Africa. DRF2020 will focus on how emerging technologies such as Ai, IoT, drones, digital payment solutions, new eCommerce models and mobility are disrupting the retail sector.
Gathering over 200 retail industry leaders and experts, #DRF2020 will commence under the theme: “Digital Disruption in Retail: Apocalypse or Revolution”, and feature discussions about making digital innovation a key process within all retail organizations. Delegates can look forward to presentations on how to best increase productivity, reduce costs, attract more customers, improve customer experience, enhance security and sell more – for both small independent retailers and large retail groups alike.