Digital River Named a Leader in the Gartner Magic Quadrant

Digital River, Inc., a leading global provider of Commerce-as-a-Service solutions, announced it has been recognized by Gartner, Inc. as a Leader in the 2018 Magic Quadrant for Digital Commerce. The company believes its placement in the Leaders quadrant for the second consecutive year reflects its ability to provide customers the scalable ecommerce technologies and services needed to grow their businesses internationally, while at the same time managing the legal and financial risks of global ecommerce. The report evaluated 18 digital commerce platforms based on their completeness of vision and ability to execute.

“Savvy brands recognize that global ecommerce requires them to operate like native businesses, providing shoppable, local commerce experiences that cater to unique shopper nuances and meet legal requirements for each country. It is difficult for organizations to achieve this at scale, yet this is exactly where Digital River excels and adds unmatched value for our clients,” James Gagliardi, vice president and chief product officer at Digital River commented. “In combination with our leading commerce technologies, we serve as a trusted advisor, guiding brands through the intricacies of ecommerce on a country-by-country basis.”

Digital River’s commerce cloud powers the global online businesses of technology leaders, including Autodesk, Avast, HTC, Jabra, Lenovo, Logitech, Take-Two Interactive and VMware. These notable brands partner with Digital River to meet shoppers’ localized ecommerce expectations across more than 190 countries with regionally nuanced page design, payment types, local banking relationships and digital marketing strategies. And they look to Digital River to reduce their global transaction risks by managing international tax collection, regulatory compliance, fraud and chargebacks on their behalf.

Today, Digital River’s global and local ecommerce capabilities, such as local languages and currencies, are used widely.

  • Digital River manages an average of 17 different localized experiences for its top ecommerce clients.
  • Nearly 94 percent of the gross sales volume Digital River processes for clients comes from three-step local ecommerce experiences, which include a localized site, display language and transaction currency.
  • Nearly half of the sales Digital River handles on behalf of its clients originate from outside the United States.

Gagliardi continued, “Following two years of positioning in the Leaders quadrant, we believe that we continue to evolve our solution to enable global ecommerce for even more brands. We not only offer industry-leading, end-to-end ecommerce technologies, but also a componentized, microservices-based model. We believe this gives brands the flexibility to enhance their commerce system-of-record with a modular approach and continually evolve their commerce experiences and sales worldwide.”

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