Recent Posts

It’s All Systems Go for Black Friday: The Shoprite Group Gears Up for Shopping Event of the Year

Customers can rest assured, there will be no crashing trolleys, apps or e-commerce platforms this Black Friday at the Shoprite Group. The world’s biggest shopping event is around the corner and the Group has all systems ready for action ahead of this retail extravaganza. The Group continues to explore innovations that are …

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Opinion Piece: Hyper Personalisation and Enhanced CX Will Be Key to Online Retailers’ Black Friday Campaigns

By Kabelo Ngwane, Head of Customer Success at Infobip Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – …

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In a Sea of Online Shopping, Retail Must Prepare for a Phishing Frenzy

As South African shoppers and retailers prepare for Black Friday and the festive season, cyber criminals are casting increasingly wider – and more sophisticated – nets. Gilchrist Mushwana, Director at BDO South Africa and Head of Cybersecurity Service Line, discusses phishing and what retailers must do to guard against this …

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