Friday , April 19 2019

More in Store for African Retail & Consumer Businesses

Africa’s economy has seen modest growth in the wake of falling commodity prices, slowing revenues and volatile currencies. The moderation in growth impacts a range of industries and sectors, including retail and consumer products that must contend with rising costs, and a fall in prices. Despite the decline in growth, …

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Kenya: End of an Era As Iconic Retailer Ebrahim Supermarket Shuts

One of Kenya’s oldest retailers, Ebrahim Supermarket, has closed down its Moi Avenue branch in a move that ends its 75-year run in Nairobi. The retailer sold all of its stock on discounted prices throughout last week in a massive clear-out that ended on Saturday, marking its last day of …

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6 Sites Driving eCommerce in Africa

eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users expected to be shopping online by 2021. When it comes to eCommerce …

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Brand Trends for 2019: Winning Consumer Trust in a Toxic Climate

From data breaches to fake news to state capture to corporate failures, issues of trust and transparency ruled the headlines in South Africa and the rest of the world throughout 2018. As we move into 2019, the central challenge brands will wrestle with is that of embracing new roles and …

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Survey Reveals Kenya’s Customer Experience State in 2018

Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. …

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Rwanda Seeks to Jumpstart Ecommerce in Africa

Internet users in emerging markets outnumber those in developed markets by a ratio of 2:1. Yet many emerging markets have struggled to access the benefits of digital commerce. The global market in digital commerce is estimated to reach more than $3 trillion this year, yet Africa claims less than $20 …

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Jumia Set To Receive ‘eCommerce Company of the Year’ Award for Promoting Nigerian MSMEs

In recognition of its contribution to promoting micro, small and medium enterprises (MSMEs) in Nigeria and for remaining the most trusted and recognised online retailer, the Board of Editors of Leadership Group Ltd., is set to recognise Jumia, Nigeria’s no 1 shopping destination, with the eCommerce Company of the Year …

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Senior Appointment at Africa’s Largest Food Retailer

Sanjeev Raghubir has been appointed as Group Sustainability Manager at the Shoprite Group. Raghubir will be responsible for establishing a comprehensive sustainability strategy for the Group, which will also strengthen its ability to reduce its reliance on natural resources, while minimising its environmental footprint. Raghubir has a chemical engineering degree …

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South Africa’s TFG Achieves E-Commerce Leadership with Oracle

TFG (The Foschini Group), a South African retail group operating in thirty-two countries across five continents, has chosen Oracle to support its digital transformation strategy with the consolidation of twenty-two brands into one online marketplace. With close to 3000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital …

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