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CX Innovation Africa: 4 – 7 October 2021, Kigali, Rwanda
October 4, 2021 - October 7, 2021
An all-inclusive event for Africa will be landing in Kigali, Rwanda on 4 – 7 October 2021.
CX Innovation Africa is designed to help attendees achieve breakthroughs and understand customers better so that they can ignite new business opportunities, expand customer relationships, and grow revenues.
This event brings brands that are ahead of the customer experience curve to help attendees set the bar for their multi-channel support strategy going forward. CX professionals will learn how to transform their customer experience strategy and drive business results. The conference covers topics such as delivering a seamless experience, developing a clear CX vision and strategy in your organisation, designing the perfect journey mapping, unlocking the real business value in your customer data and more.
This platform has been created to bring the most influential business minds, and CX professionals across industries for a four-day agenda including keynote presentations, case studies, panel discussions and interviews, workshops and focus day, creating a platform for thought leadership and networking