Builders has opened its latest express format store at River Square Mall on 23rd of November 2023 to bring all the latest and innovative DIY, building materials and alternative energy solutions to Vereeniging. The brand-new express store will be a paradise treat for avid home improvement and DIY-enthusiasts’ to swing by for a visit and
Engen has donated fuel to the value of R20 000 to the Reach for a Dream foundation to help fulfil the dreams of children fighting life-threatening illnesses. Reach for a Dream has been making dreams come true for children for 35 years; dreams ranging from meeting someone famous to going to the seaside for the
In a strategic move to bolster the digital transformation of small-to-medium-sized businesses (SMBs) across South Africa and Africa, Tarsus On Demand is proud to announce the launch of Digital On Demand, and it’s Digital Business Hub Marketplace. This comprehensive digital business hub is designed to empower SMBs on their digitalisation journey, addressing the unique challenges
By 2025 nearly half of South Africa’s population will be food insecure, with 48.96% of the population potentially not having enough to eat. Provincially, Limpopo will suffer the worst food insecurity with 54% of the population not sure about where their next meal will come from. Although in the Western Cape and Gauteng the numbers
Chipo Masawi-Butayi, Coverage Banker: Consumer Goods & Services at Absa CIB and Pauline Manyoki, Product Manager at Absa Bank Kenya American novelist, Herman Melville once wrote: “It is better to fail in originality than to succeed in imitation.” This quote felt apt as we review consumer habits and the annual “Black Friday” and “Cyber Monday”
Niel Coetzee, Head of Engineering at redPanda Software In recent years, many South African retailers have come to rely on no-code and low-code solutions which ostensibly simplifies the software development process. While the appeal is undeniable, these methods often trap businesses in a web of unoptimised code, vendor lock-in, and restricted adaptability. Traditional low-code and
The Group experienced a particularly challenging period, delivering a disappointing result at a time of high load shedding costs and increased competitive intensity. The Group spent just under R400-million on diesel which added to expense growth, and limited its ability to respond to strong competitor promotional activity. Group turnover growth was 5.4% (like-for-like 2.3%), with
For the first time in South Africa Clover Tetra Pak’s long-standing customer will produce their premium custard “Clover Bliss Double Cream” using the new Tetra Pak® Tetra Brik® Aseptic 1000 Square Metallic packaging material which will help products stand out on the shelf. Clover is one of the largest branded consumer goods companies in South
According to NIQ, 99% of South African consumers have changed the way they shop for FMCG (95% globally) and have adopted a range of strategies to manage their spending. The three top saving strategies are buying whatever brand is on promotion (34%), shopping more often at discounters (40%) and focusing on essentials (46%). These findings
Pick n Pay, a trailblazer in the loyalty space, celebrates its pioneering spirit as it embarks on a digital transformation journey with the launch of the Pick n Pay Smart Shopper app. This marks the start of a new era of customer engagement and convenience for Smart Shopper as it aims to become South Africa’s
Pick n Pay has extended its partnership with WWF South Africa as it works to achieve net-zero carbon emissions across its Group by 2050. The collaboration with WWF was initiated in 2006 to restore over-exploited fish stocks and evolved into a long-term, transformative partnership. While initially focused on fisheries improvement projects, Pick n Pay and
South Africa’s largest private sector employer, the Shoprite Group, has been honoured for its outstanding contribution to the ‘Social’ component of ESG at the Youth Employment Service (YES)’s inaugural Environmental, social, and governance (ESG) Awards this week. The YES programme is a business-driven initiative in partnership with government and labour to build economic pathways for
Pick n Pay announced today that Pieter Boone is stepping down as Group CEO and will be replaced by Sean Summers. Sean returns to the Group following a previous, highly successful, tenure as CEO between 1999 and 2006. Pieter will assist Sean through a short handover period. Chairman Gareth Ackerman commented: “I want to thank
Pick n Pay has launched its first zero-waste supermarket pilot in Cape Town, reinforcing its commitment to reducing food waste. The pilot tests a net-zero waste model by diverting food waste to local farmers, composters or waste-to-energy facilities. All edible surplus food – food that has passed its sell-by date but not its use-by date
By Joel Bronkowski, Country Lead, South Africa at Paystack With South Africa’s online retail space now worth more than R50 billion and growing continuously, the sector is only going to become more competitive. That’s true for online retailers of all sizes too. At the top of the market, online-only players that have long been dominant
RFG overcame challenging trading conditions to increase revenue by 10.0% in the 11 months to August 2023. Growth was driven by price inflation of 13.5% as the group continued to recover the higher input costs encountered over the past two years. CEO Pieter Hanekom said slower consumer spending and increased competitor promotional activity created volume
In an African retail first, Checkers has launched Xtra Savings Plus, a monthly subscription offering unlimited free Sixty60 grocery deliveries, even more personalised offers and an additional in-store discount. After a successful beta trial with customers, the subscription offer is now being made available to all its consumers, at the same price of only R99
The ‘Retail Store of the Future’ is no longer a distant concept. With the integration of cutting-edge technologies including artificial intelligence (AI), Radio-Frequency Identification (RFID), digital advancements and data science, it’s already a reality. To be at the forefront of this evolution, the synergy between business and technology is critical. Technology and business should not
Started by 4 friends with the goal of enabling more South Africans to access premium products and technology, Rentoza has become the country’s first pure play subscription model for digital goods and appliances. Their bold mission to democratize and dematerialize ownership of technology devices and appliances has enabled them to secure R 18m in finance
Selected Pick n Pay formats are ushering in a new era of shopping convenience and affordability with the launch of PayJustNow, one of the fastest-growing Buy Now Pay Later providers in South Africa. PayJustNow empowers customers to split payments into three convenient instalments – through a completely digital application process – which is free of
By Nikki Quinn, retail lead for South Africa at GfK – an NIQ company South African consumers face a difficult economic environment, characterised by high inflation, low economic growth and persistent load shedding. These challenges have helped to exacerbate the already wide divide between different population groups, making it more important than ever for brands
The latest findings from NIQ’s State of the Retail Nation analysis for Quarter 2, 2023, based on its comprehensive *Retail Measurement Service (RMS) shows that South Africa’s FMCG sector has achieved R621-Billion in annual sales in 2023 reflecting a 13.5% increase. These results unfold against the backdrop of continued global inflation, which has reached record
With petrol prices set to soar, now’s the moment to make your money go the extra mile. Makro has partnered with Unilever to help South Africans get their favourite products for the best possible prices, until the end of September. Additionally, Makro, South Africa’s one-stop-shop for affordability and convenience, is running a competition to make
In the dynamic business landscape, growing enterprises encounter an escalating array of challenges that demand innovative solutions. Amplifin recognises that as businesses expand, their concerns multiply – from financial intricacies to operational complexities. The organisation understands that these enterprises require access to cutting-edge technologies, akin to those embraced by larger corporations, but without the financial
It is with profound sadness that we announce the death at the age of 92 of visionary South African, and founder of Pick n Pay, Raymond Ackerman. He is survived by his wife, Wendy, children Gareth, Kathy, Suzanne, and Jonathan, his 12 grandchildren and four great-grandchildren. Raymond Ackerman founded Pick n Pay in 1967 along
South Africans who have a Luno wallet will be able to pay at Pick n Pay with crypto in one easy step by simply scanning a QR code. Crypto payments have been available at over 1 500 Pick n Pay stores since February 2023. But the payment process required customers to download two apps to
By Pieter Engelbrecht, Chief Executive Officer In many aspects our 2023 year was extraordinary. The Group gained record levels of market share, saved customers over R13.5 billion in Xtra Savings and still managed to increase profits and dividends, despite the prohibitive cost to the business as a result of unprecedented levels of load-shedding. Sales growth
With the holiday season fast approaching, many businesses are working on gift lists and incentives to thank employees and reward loyal clients. And while the reliable (if somewhat boring) box of chocolates is still appreciated by some, what better way to thank someone than to let them choose their own perfect gift? That’s just one
For over five decades, Spur Steak Ranches has been committed to meeting the changing needs of its customers. Spur’s iconic restaurants are getting a refreshed look, promising new experiences, and allowing for even greater moments of joy. The brand concept will be showcased at a pilot site in the Vaal Mall, Vanderbijlpark on 1 September
Helping companies deliver excellent customer service has been at the heart of 1Stream since the business was launched 15 years ago. While much has changed over the last decade and a half, the essence of what makes 1Stream Southern Africa’s leading CRM and cloud-based contact centre provider remains the same: a commitment to delivering leading-edge,
As the world’s population continues on its course to reach 10 billion people by 2050, investments in sustainable food retail and storage are urgently needed to ensure we are able to feed the growing number of people on the planet. The pressure is growing, both on energy demand and costs, and on the need to
To align with Woolworths’ vision of achieving ZERO packaging waste to landfill and its commitment to environmentally friendly practices, the retailer has made a significant investment in eco mannequins. These eco mannequins have been deployed in the newly launched WEdit stores and a selection of eco ‘plus size’ mannequins have been introduced into 80 selected
Spur Corporation overcame mounting pressure on consumer spending to deliver a resilient trading performance in the year to June 2023 as franchised restaurant turnover grew 23.0% to R9.5 billion and revenue increased by 27.4% to pass the R3.0 billion mark. Headline earnings increased by 75.9% to R213 million. The group increased sales in retail company
Leading tech and financial gateway service provider PAYM8, announced the expansion of its e-commerce offering. This comes in response to the South African e-commerce market’s projected growth of 11.89% in the next five years, reaching a market volume of US$9.97 billion, roughly R75 billion, by 2027. As consumers increasingly value the convenience, time savings, and
As of August 2023, Shoprite customers will now be able to purchase non-food items using leading digital credit provider, Mobicred. The fully digitised system will give shoppers access to credit offerings via their Money Market accounts, enabling them to pay off higher ticket items over a period of up to 12 months. Commenting on this
Consistently growing in popularity, the SPAR Women’s Challenge Jozi has witnessed a surge in participants in recent years. It provides an opportunity for women of all ages, fitness levels and backgrounds to participate over 10km or 5km distances. The event also forms part of the SPAR Grand Prix series, in what is expected to be
Attention all shopping enthusiasts! Get ready to experience your favourite retail destination in a whole new way! Somerset Mall, located in the heart of the picturesque Helderberg region in the Western Cape, understands the need to continually evolve and enhance the shopping environment. This inspired the mall to embark on an ambitious redevelopment project. Brace
You’ll be hard pressed surfing news sites without reading about the age of AI and the rise of the bots. While the impact of AI on our lives is debated, the jury is in on AI in contact centres and the verdict is unanimous. AI is transforming contact centres in profoundly positive ways. Here are
Coca-Cola Beverages South Africa’s Managing Director, Velaphi Ratshefola has been honoured with the Lifetime Achievement Award in the country’s premier awards for leadership and innovation in sustainable transformation, the Top Empowerment Awards. For the past 22 years, the Awards have showcased the businesses leading in transformation, and those who have inspired South Africa’s business elite.
As one of the top ten mining countries in the world, South Africa’s economy relies heavily on this industry as well as those closely related to it, such as construction. Yet this also makes these industries attractive targets for cyber criminals. The mining industry is among the most at-risk industries for fraud and in some
Massmart, in its bid to become the leading retail and wholesale eCommerce destination in South Africa, is reaping the benefits of re-setting and upgrading its online order fulfilment infrastructure. This started with creating a centralised eCommerce Pickup & Delivery capability comprising approximately 60 specialists across functions which include eCommerce Operations, Customer Operations and Inventory Optimisation.
By Peter Ludi, MD Solutions at redPanda Software In the wake of the rapidly evolving digital landscape, retailers are continuously confronted with a myriad of software solutions. Implementing these systems often requires a considerable investment of resources, frequently resulting in a patchwork of fragmented systems and siloed operations. One can only browse through recent media
Vaal Mall has completed the development of a convenient new link road into the mall from the R57 Golden Highway. The new link road, with access directly off the R57 and which joins up with Helena Lochner Street, was officially opened yesterday, Tuesday, 1 August 2023, at a ribbon-cutting ceremony on site. The road was
The Consumer Goods Council of South Africa (CGCSA) has successfully interdicted the Department of Agriculture, Land Reform and Rural Development (the Department) and its assignee the Food Safety Agency (FSA) from seizing any meat analogue products presented for sale in South Africa, pending the outcome of the CGCSA’s application to review the decision to seize
The pandemic years catalysed a shift in the local retail sector, driven by the dramatically accelerated pace of digitisation. In the wake of COVID-19, greater adoption of online shopping was limited only by the fact that South Africa remains a predominantly cash-based economy. But, with the launch of the ‘cash-like’ payment system, Payshap, this picture
Cash-strapped consumers might unknowingly have extra cash in their wallets. Pick n Pay has reported that over 11 million customers have unclaimed Smart Shopper points already loaded on their card, totalling over R250 million in cash-back rewards. The retailer issues around four billion Smart Shopper points every month for each shop, boosted through its Clubs
Amidst a sea of uncertainty and a raft of price increases NIQ’s latest State of the Retail Nation analysis has presented a more focused picture of food inflation and reveals that interesting shifts are shaping the South African FMCG (incl. Liquor and Tobacco) sector that is now worth R593-Billion in annual sales (to end March
Spur Corporation is to acquire a 60% stake in the Doppio Group, owners of speciality restaurant brands Doppio Zero, Piza e Vino and Modern Tailors with a portfolio of 37 franchised and company-owned restaurants as well as a bakery and central supply business. The business is being acquired from founders Paul Christie and Miki Milovanovic
The informal sector has a crucial role to play in the global economy and connecting it properly to government and corporates to bring about opportunities to collaborate, learn and grow was at the heart of the recent SAITEX, which concluded in Johannesburg recently. The Southern African International Trade Exhibition (SAITEX), the leading multi-sector trade event
The informal sector has a crucial role to play in the global economy and connecting it properly to government and corporates to bring about opportunities to collaborate, learn and grow was at the heart of the recent SAITEX, which concluded in Johannesburg recently. The Southern African International Trade Exhibition (SAITEX), the leading multi-sector trade event
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