Engen’s Partnership With RBS Boosts Local Enterprise Development

Engen recently handed over the keys to a new truck to Resegofetse Business Solutions (RBS) that will enhance the 100% Black women-owned enterprise’s service capability along the Bafokeng mining belt.RBS, who are based in Phokeng in the North West province, supply consumables, cleaning services, and lubricants to mines in the area. Handover of the 4-tonne

bpSA Celebrates 100 Years in South Africa

bp Southern Africa (bpSA) notches up one hundred years of fueling South Africa this month, on 9 May 2024 to be precise, and will use the milestone to refresh and re-energise for the next century and beyond. A programme of centenary events is planned over the coming months to thank employees, partners, dealers and stakeholders

A Fintech First – IKhokha Opens Retail Stores to Enhance Engagement With Merchants

Fintech company, iKhokha, one of the market leaders in the South African SME payments space, are this week opening their eighth retail store, where their point-of-sale devices are sold and where merchants can access support, networking opportunities and other business enhancement tools. Since launching in 2012, iKhokha has developed a deep understanding about the complexities

Engen Partners With Grain SA at Nampo to Keep Driving Agriculture Forward

Engen, a leading energy and solutions partner dedicated to enriching lives for a sustainable future, will again proudly partner with Grain SA as a sponsor of the Nampo Harvest Day 2024. Scheduled to run from 14-17 May 2024 in Bothaville in the Free State, Nampo Harvest Day showcases agricultural innovation, aligning perfectly with Engen’s mission

Smartfill Spearheads Packageless Retail With Major Accelerator Backing

Smartfill, a greentech startup that eliminates the need for single-use plastic through a smart, efficient and sustainable dispenser solution, has been accepted into two prestigious programmes: Level 4 of the Microsoft Startup Founders Hub and the Climate Finance Accelerator (CFA). Smartfill further holds a grant from the AgriTech Innovation Centre at the UK Research and

Tech Trends Transforming Retail Finance in the Digital Era – Mobicred

By Jason Sive, CEO, Mobicred (and Strategic Partnerships Executive at RCS) Greater levels of digital adoption and the increasing sophistication of technological tools have ushered in a new era for shoppers – one characterised by choice and convenience. Empowered by evolving demands, retail finance leaders have the exciting task of shaping the future of the

Ikhokha Opens First Fintech Retail Store in Pietermaritzburg

Fintech company, iKhokha has this week opened their first Pietermaritzburg retail store, where their point-of-sale devices can be purchased and where merchants can access support, networking opportunities and other business enhancement tools. Since launching in 2012, iKhokha has become one of the market leaders in the South African SME payments space, and have developed a

POS Versus POS: Selecting the Right Solution Is Far More Complex Than Chasing the Cheapest – redPanda Software

By Peter Ludi, Business Development Executive at redPanda Software A point of sale, commonly referred to as POS, is a vital cornerstone of any retail business, regardless of whether it sells products or services. However, a misunderstanding of the definition of POS sees many small and medium-sized retailers fall into the trap of buying a

Always Moving: Engen Launches New B2B Brand Positioning

Engen, a leading energy and solutions partner committed to enriching lives for a sustainable future, has launched its new business-to-business (B2B) brand positioning to solidify the company as the premier energy solutions provider to its commercial fuels and lubricants customers. ‘Always Moving’ embodies Engen’s dedication to helping keep industries in perpetual motion by supplying them

South Africa’s Last-Mile Delivery Game Needs to Be on Point – Bob Group

Africa’s last-mile delivery market is expected to be worth $2.3 billion (R43 Billion) by 2030. If one considers that the continent will be home to some two billion people by 2050, it becomes clear that this sector will grow exponentially and offer many new business opportunities. Meanwhile, South Africa’s total ecommerce market is on track

Retailers Need Architecture and Redundancies Tailored to Local Conditions to Avoid Downtime and Lost Sales – redPanda Software

Niel Coetzee, Head of Engineering at redPanda Software South Africa felt the full impact of internet disruption when four of the nine undersea cables providing connectivity to these shores went down at the same time in the middle of March. The disruption was widespread and affected businesses across industries. However, while some industries can afford

Pick N Pay Launches New Money Transfer Service, Now the Most Affordable in the Retail Market

Pick n Pay has set a new standard in affordability and accessibility with the launch of its store-to-store Domestic Money Transfer service. At R8.00 per transaction, it is the cheapest price for customers within retail stores. The informal cash usage in the country remains high, and this service will be interoperable across all Pick n

Yoco and Shopstar Join Forces to Empower Small Businesses With Cutting-Edge Ecommerce Solutions

Yoco, Africa’s leading fintech company empowering small businesses, announces a strategic partnership with Shopstar, a prominent ecommerce platform, to revolutionise the digital retail landscape for small businesses across the country and deliver omnichannel solutions that puts control and visibility into the hands of business owners. The collaboration between Yoco and Shopstar marks a significant milestone

Harnessing the Potential of Mobile Payments in Africa – Halo Dot

Dalene Deale, Strategic Consultant at Halo Dot Financial inclusion remains a critical barrier across Africa. A considerable segment of the population remains alienated from basic banking services. Yet, the arrival of mobile payment technologies, like Halo Dot, promises to bridge this gap. Halo Dot’s innovative approach turns mobile devices into secure, encrypted payment terminals, allowing

Can Fast Capital Turn Sa’s SME Challenges Into Opportunities? – Zapper

In the vibrant tapestry of South African entrepreneurship, small businesses stand as beacons of innovation and resilience. As we have ushered in a new year, these enterprises look forward to a landscape that will continue to be marked by both challenges and opportunities, powered by the enduring spirit of South African tenacity and the support

Embracing the Future of Customer Loyalty – LoyaltyPlus

By Mariette Fouche, Head of Product Development and Solution Design at LoyaltyPlus Few people would dispute the importance of customer loyalty for business success. Companies have realised the need to create tailored solutions that meet the unique requirements of individual clients. This can at least partly be attributed to more efficient data analysis resulting from

Retail Tech | What to Expect in 2024 – Smollan

Once upon a time (literally like last week!) a shopper popped in for a quick pre-holiday shop. Welcomed by a Bot that offered personalised suggestions based on previous purchases – a hassle free push to make their experience “more than”. Drawn into the clothing section, smart mirrors gave them the option to virtually try on

Builders Opens Vereeniging’s Ultimate DIY Express Hub

Builders has opened its latest express format store at River Square Mall on 23rd of November 2023 to bring all the latest and innovative DIY, building materials and alternative energy solutions to Vereeniging. The brand-new express store will be a paradise treat for avid home improvement and DIY-enthusiasts’ to swing by for a visit and

Clickatell Launches AI Powered Chat Commerce

​​​Clickatell​, ​​a pioneer in mobile messaging and Chat Commerce innovation, today announced the launch of Clickatell AI, an innovative addition to its Chat Commerce Platform. This conversational AI solution uses artificial intelligence and messaging to create personalized conversations, improving customer engagement and building stronger relationships. Clickatell AI utilizes natural language processing (NLP) to grasp the

Tarsus on Demand Launches Digital on Demand Division, Aimed At Accelerating Digitalisation for SMB Businesses

In a strategic move to bolster the digital transformation of small-to-medium-sized businesses (SMBs) across South Africa and Africa, Tarsus On Demand is proud to announce the launch of Digital On Demand, and it’s Digital Business Hub Marketplace. This comprehensive digital business hub is designed to empower SMBs on their digitalisation journey, addressing the unique challenges

Belva Digital Partners With Infobip to Expand Its Product Portfolio Across Africa

Belva Digital, a marketing technology company based in Kenya has expanded and enhanced its product portfolio through its participation in the Infobip Partner Connect Programme, which has enabled it to widen its customer network. Client background Belva Digital is a marketing technology company based in Nairobi, Kenya. It was founded over a decade ago and

DP World and Standard Bank Conclude Us$ 365.1 Million Facility Agreement to Drive Logistics and Market Access Expansion Across Sub-Saharan Africa

DP World has extended its long-standing partnership with leading pan-African bank, Standard Bank, by concluding a US$365.1 million facility agreement to support its logistics and market access expansion across the sub-Saharan (SSA) region. The facility offers DP World’s SSA logistics and market access businesses access to a multi-product, multi-jurisdiction, and multi-currency facility. This solution has

The Power of the Scaffolding Software Development Approach in Retail – redPanda Software

Niel Coetzee, Head of Engineering at redPanda Software In recent years, many South African retailers have come to rely on no-code and low-code solutions which ostensibly simplifies the software development process. While the appeal is undeniable, these methods often trap businesses in a web of unoptimised code, vendor lock-in, and restricted adaptability. Traditional low-code and

Tetra Pak Partners With Clover to Launch New Packaging to Boost Product Differentiation

For the first time in South Africa Clover Tetra Pak’s long-standing customer will produce their premium custard “Clover Bliss Double Cream” using the new Tetra Pak® Tetra Brik® Aseptic 1000 Square Metallic packaging material which will help products stand out on the shelf. Clover is one of the largest branded consumer goods companies in South

Pick N Pay’s Army of Franchisees Sees the Future of Retail

A little-known fact about Pick n Pay relates to the size of its franchise network, and over the next few years the group will further strengthen the division. Nearly half of Pick n Pay stores in South Africa (excluding Boxer) are owned and run by franchisees. This large footprint emphasises the important role these stores

The Power of Regular ERP System Updates for Manufacturers – SYSPRO Africa

By Marius Wessels, Manager: Professional Services for SYSPRO Africa In the fast-paced world of manufacturing, staying ahead of the competition requires constant adaptation and optimisation. Tempting as it is to stick to the ‘if it ain’t broke don’t fix it’ credo, one crucial aspect of maintaining a competitive edge lies in regularly updating Enterprise Resource

Pick N Pay ASAP! Launches New Fresh Way of Shopping, With Unlimited Free Delivery!

Pick n Pay asap! has relaunched its fast-growing on-demand delivery app, and to celebrate, it is offering unlimited free delivery for its customers in October. More and more customers are enjoying shopping with Pick n Pay asap!, which has delivered exponential growth into 2023. The upgrades will give customers a smoother, faster and ‘fresher’ way

Pick N Pay Pilots First Zero-Waste Supermarket Store

Pick n Pay has launched its first zero-waste supermarket pilot in Cape Town, reinforcing its commitment to reducing food waste. The pilot tests a net-zero waste model by diverting food waste to local farmers, composters or waste-to-energy facilities. All edible surplus food – food that has passed its sell-by date but not its use-by date

How Can Embedded Payments Drive Better Online Retail Customer Experiences? – Paystack

By Joel Bronkowski, Country Lead, South Africa at Paystack With South Africa’s online retail space now worth more than R50 billion and growing continuously, the sector is only going to become more competitive. That’s true for online retailers of all sizes too. At the top of the market, online-only players that have long been dominant

RFG Revenue Up 10% Despite Slower Consumer Spending

RFG overcame challenging trading conditions to increase revenue by 10.0% in the 11 months to August 2023. Growth was driven by price inflation of 13.5% as the group continued to recover the higher input costs encountered over the past two years. CEO Pieter Hanekom said slower consumer spending and increased competitor promotional activity created volume

Infobip and Spryker Partner to Help Businesses Deliver More Personal Shopping Experiences

Global cloud communications platform Infobip has partnered with Spryker, a leading composable commerce platform for sophisticated use cases in B2B Commerce, Enterprise Marketplaces, and Thing Commerce. The collaboration aims to help businesses deliver more personalized shopping experiences, optimize customer engagement, and drive revenue growth. In today’s fast-paced digital world, consumers crave conversational experiences with their

Mastercard SME Confidence Index: 76% of SMEs in Africa Project Similar or Increased Revenue in 2023

From surviving to thriving in the post-COVID world, small and medium enterprises (SMEs) in Africa are optimistic about 2023 revenue projections. These are the findings of the second edition of the Mastercard Eastern Europe, Middle East, and Africa (EEMEA) SME Confidence Index. The 2021 inaugural SME Confidence Index delved into the impact of the pandemic

Pick n Pay Customers Can Now Buy Selected Products and Pay Later

Selected Pick n Pay formats are ushering in a new era of shopping convenience and affordability with the launch of PayJustNow, one of the fastest-growing Buy Now Pay Later providers in South Africa. PayJustNow empowers customers to split payments into three convenient instalments – through a completely digital application process – which is free of

Don’t Expect Brand Loyalty in Today’s Retail Environment – Retailisation

Spurred on by unpredictable market trends, changing customer behaviours, and the rise of e-commerce, businesses are having to redefine their operations. One industry in particular feeling the weight of this change is retail. Research from the PWC Global Consumer Insights Survey shows that 28% of South African in-store shoppers are bothered by stock shortages while

Leadership Moves at the Argility Technology Group

The Argility Technology Group (ATG) – this year celebrating forty-five years of operations and latterly owned by Smollan, has a new CEO. Tanya Long takes over the role from Marko Salic who now moves to the position of Chief Data Officer (CDO) for the Smollan Data & Technology cluster and Chief Technology Officer (CTO) for

Amplifin Launches Heavyweight Solution for Small to Medium Business

In the dynamic business landscape, growing enterprises encounter an escalating array of challenges that demand innovative solutions. Amplifin recognises that as businesses expand, their concerns multiply – from financial intricacies to operational complexities. The organisation understands that these enterprises require access to cutting-edge technologies, akin to those embraced by larger corporations, but without the financial

Harnessing the Power of 360-Degree Retail Technology – redPanda Software

By Peter Ludi, MD Solutions at redPanda Software In the wake of the rapidly evolving digital landscape, retailers are continuously confronted with a myriad of software solutions. Implementing these systems often requires a considerable investment of resources, frequently resulting in a patchwork of fragmented systems and siloed operations. One can only browse through recent media

Easily Pay for Groceries at all Pick n Pay Tills Using Bitcoin

South Africans who have a Luno wallet will be able to pay at Pick n Pay with crypto in one easy step by simply scanning a QR code. Crypto payments have been available at over 1 500 Pick n Pay stores since February 2023. But the payment process required customers to download two apps to

Scan to Pay Vouchers: a New Way to Reward Loyalty – Ukheshe

With the holiday season fast approaching, many businesses are working on gift lists and incentives to thank employees and reward loyal clients. And while the reliable (if somewhat boring) box of chocolates is still appreciated by some, what better way to thank someone than to let them choose their own perfect gift? That’s just one

Wasoko Expands to the Democratic Republic of Congo

Wasoko, the African e-commerce company using innovative technology to transform the informal retail supply chain, has today announced its expansion into the Democratic Republic of Congo (DRC) leveraging its existing ecommerce hub in neighboring Rwanda. With the announcement marking the startup’s second country expansion this year after launching its Zambia operations in May 2023, it

AI Transforms CX and Service Delivery

Helping companies deliver excellent customer service has been at the heart of 1Stream since the business was launched 15 years ago. While much has changed over the last decade and a half, the essence of what makes 1Stream Southern Africa’s leading CRM and cloud-based contact centre provider remains the same: a commitment to delivering leading-edge,

New ‘Smart Store’ Paves the Way for 21st Century Supermarkets – Danfoss Climate Solutions

As the world’s population continues on its course to reach 10 billion people by 2050, investments in sustainable food retail and storage are urgently needed to ensure we are able to feed the growing number of people on the planet. The pressure is growing, both on energy demand and costs, and on the need to

Woolworths Invests In Eco Mannequins

To align with Woolworths’ vision of achieving ZERO packaging waste to landfill and its commitment to environmentally friendly practices, the retailer has made a significant investment in eco mannequins. These eco mannequins have been deployed in the newly launched WEdit stores and a selection of eco ‘plus size’ mannequins have been introduced into 80 selected

PAYM8 Expands E-Commerce Offering, Empowering Merchants with Seamless Payment Solutions Amid Surging Demand

Leading tech and financial gateway service provider PAYM8, announced the expansion of its e-commerce offering. This comes in response to the South African e-commerce market’s projected growth of 11.89% in the next five years, reaching a market volume of US$9.97 billion, roughly R75 billion, by 2027. As consumers increasingly value the convenience, time savings, and

Mobicred Launches Convenient, Accessible, Mobile Credit Facility within The Shoprite Group

As of August 2023, Shoprite customers will now be able to purchase non-food items using leading digital credit provider, Mobicred. The fully digitised system will give shoppers access to credit offerings via their Money Market accounts, enabling them to pay off higher ticket items over a period of up to 12 months. Commenting on this

Technology Enables Inspection and Detection for Food & Beverage Manufacturers – SYSPRO Africa

By Johan du Toit, Strategic Sales Executive for SYSPRO Africa Simply put, consumers must be able to trust the food they buy. Quality control issues can easily and quickly lead to consumer dissatisfaction and negative sentiment towards a brand or product line. They may also lead to a costly product recall, or in the worst-case

How ERP Can Help Retailers Better Understand Their Customers – Times 3 Technologies

Have you ever heard the saying: “Good customer service costs less than bad customer service”? This is particularly true today because modern customers aren’t afraid to share a negative experience and they have plenty of options when looking for places to do so. Here’s where the right ERP solution can help. When retailers deploy an

AI Has Simplified and Smartened Contact Centres – 1Stream

You’ll be hard pressed surfing news sites without reading about the age of AI and the rise of the bots. While the impact of AI on our lives is debated, the jury is in on AI in contact centres and the verdict is unanimous. AI is transforming contact centres in profoundly positive ways. Here are

CCBSA MD Velaphi Ratshefola Wins Lifetime Achievement Award

Coca-Cola Beverages South Africa’s Managing Director, Velaphi Ratshefola has been honoured with the Lifetime Achievement Award in the country’s premier awards for leadership and innovation in sustainable transformation, the Top Empowerment Awards. For the past 22 years, the Awards have showcased the businesses leading in transformation, and those who have inspired South Africa’s business elite.

Harnessing the Power of 360-degree Retail Technology to Create a Seamless Retail Environment – redPanda Software

By Peter Ludi, MD Solutions at redPanda Software In the wake of the rapidly evolving digital landscape, retailers are continuously confronted with a myriad of software solutions. Implementing these systems often requires a considerable investment of resources, frequently resulting in a patchwork of fragmented systems and siloed operations. One can only browse through recent media