Retail and Wholesale Sector Faces Growing Business Interruption Risks, Allianz Risk Barometer Reveals

Business interruption is the primary concern for the retail and wholesale sector in 2024, according to the Allianz Risk Barometer. It is followed by Natural catastrophes (31%), Cyber incidents (25%), Fire, explosion, and Macroeconomic developments (both with 20%). The report, based on insights from over 3,000 risk management professionals and business leaders, highlights the growing

InstaPay Launches in South Africa: An Innovative Merchant Payment Application

InstaPay, a cutting-edge new merchant application, has been launched to transform the payments landscape in South Africa. This innovative solution offers unique functionality and competitive rates that surpass traditional card providers, setting a new standard in the industry. InstaPay is the result of combined expertise and technology between Omnea and Amber Pay, two industry leaders

Knowing if Your Data Held by Your Favourite Online Marketplace Is Safe and Secure – Bob Shop

South Africa’s Information Regulator recently revealed that it receives more than 150 monthly data breach notifications – a considerable increase from last year’s average of 56. Hackers are doing the country’s already battling economy no favours: the 2023 Cost of a Data Breach Report, produced by the Poneman Institute and published by IBM Security, states

Tech Trends Transforming Retail Finance in the Digital Era – Mobicred

By Jason Sive, CEO, Mobicred (and Strategic Partnerships Executive at RCS) Greater levels of digital adoption and the increasing sophistication of technological tools have ushered in a new era for shoppers – one characterised by choice and convenience. Empowered by evolving demands, retail finance leaders have the exciting task of shaping the future of the

South Africa’s Last-Mile Delivery Game Needs to Be on Point – Bob Group

Africa’s last-mile delivery market is expected to be worth $2.3 billion (R43 Billion) by 2030. If one considers that the continent will be home to some two billion people by 2050, it becomes clear that this sector will grow exponentially and offer many new business opportunities. Meanwhile, South Africa’s total ecommerce market is on track

South African Consumers Feel the Big Squeeze: 99% Have Changed Their FMCG Shopping Habits to Save Money – NIQ

According to NIQ, 44% of South African consumers feel they are in a worse financial position this year compared to a year ago. Of those respondents, 82% say that increased costs of living are to blame for their recent financial struggles, up from 76% a year ago. Nearly two-thirds (62%) state they are worse off

The Rise of the Cashless Society – Halo Dot

Jonathan Jacobs, Head of Product and Operations at Halo Dot In recent years, there has been a gradual shift towards going cashless. This is something that is impacting every society around the world. However, in developing countries like South Africa, this transition has become a layered one. Influenced by the divide that separates people when

Accelerating Retail Transformation by Enhancing Operations and Empowering Employees – SPAR Group

In today’s digital world, retailers are looking for more innovative ways of optimising operations, increasing employee efficiency, and enhancing customer experiences. The rapid growth of artificial intelligence (AI) provides them with an invaluable tool to do so especially when it comes to data analysis to augment existing employee skills. Retail modernisation by enhancing productivity in

Carefully Balancing Technology and People Can Elevate Retailers and Benefit SA – redPanda Software

The Human Face of Retail By Peter Ludi, Business Development Executive at redPanda Software There’s widespread acceptance that improving customer experience will go a long way towards attracting and retaining customers, especially at a time when there’s increased competition for valuable consumer spend. Naturally, all eyes turn to technology to remove friction, add convenience, automate,

Merchants Support Call for Testimony by Visa and Mastercard CEOs at Hearing on Credit Card ‘Swipe’ Fees

The Merchants Payments Coalition today welcomed the announcement that Senate Judiciary Committee Chairman Richard Durbin, D-Ill., has invited the CEOs of Visa and Mastercard to testify at a hearing on the lack of competition in the credit card market. “It’s time for the CEOs of Visa and Mastercard to answer for decades of their companies

Infobip Unveils AI Hub for Ai-Driven Conversational Customer Experiences

Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless end-to-end conversational experiences across the whole customer journey. Integrating advanced analytics, AI, and generative AI features with Infobip’s core Software-as-a-Service (SaaS) portfolio, AI Hub supports digital transformation. It enables businesses and

Binance Moves Into Retail Space Through Cryptoconvert’s Partnership With Pick n Pay

As the digital payment revolution gains momentum, Binance, the world’s leading cryptocurrency exchange, is over the moon to announce its partnership with CryptoConvert which will see its users able to make payments cashless, contactless, and incredibly secure at all Pick n Pay till points. CryptoConvert partnered with Pick n Pay last year to trial making