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Walmart’s Intelligent Retail Lab Shows us the Future of Retail

This article was original written and published by Matt Smith via Walmart here. Over the past few months, a Walmart Neighborhood Market in Levittown, New York, has been quietly transforming. With artificial intelligence-enabled cameras, interactive displays and a massive data center, this store suggests a retail future that seems like science fiction. But …

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Nielsen Launches its 2019 Changing Consumer Prosperity Report

Nielsen has launched its 2019 Changing Consumer Prosperity Report which highlights how global consumers think and feel about their financial situation and reveals that when it comes to feeling prosperous, mindset matters more than income. Executive Director, Thought Leadership Nielsen Global Markets Ailsa Wingfield comments; “What we found is that …

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Survey Reveals Kenya’s Customer Experience State in 2018

Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. …

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South Africa’s TFG Achieves E-Commerce Leadership with Oracle

TFG (The Foschini Group), a South African retail group operating in thirty-two countries across five continents, has chosen Oracle to support its digital transformation strategy with the consolidation of twenty-two brands into one online marketplace. With close to 3000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital …

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