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KOKO Launches First Network in Nairobi

Venture-backed technology company KOKO Networks has launched its first network of 700 “KOKOpoints” inside neighbourhood shops across Nairobi. KOKOpoints are multi-purpose consumer access machines, combining a fuel ATM, an e-commerce kiosk and an in-store digital media experience. KOKO builds technology for life in the world’s fastest-growing cities. The first consumer …

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Kenya Online Restaurant Platform Partners Indian Firm to Expand Foot Print in East Africa

EatOut, a Kenyan based eatery discovery service has partnered DineOut, Indian firm in the launch of a regional restaurant platform dubbed as InResto as they seek to tap a wider market in the regional expansion drive. According to a report by Business Daily, the partnership will see EatOut launch the …

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Alibaba Gains E-commerce Edge in Kenya With Safaricom Deal

In a bid to bolster its e-commerce presence further, Alibaba BABA has teamed up with Safaricom, a Kenya-based provider of voice, data, financial services and enterprise solutions. Per the deal, Safaricom’s customers will be able to make payments via the company’s mobile-money wallet, M-Pesa, while shopping on AliExpress.com, an online …

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Shoprite Opens Second Supermarket in Nairobi

Africa’s largest retailer, the Shoprite Group, opened its second supermarket in Kenya on Thursday, 21 March 2019 at the Garden City Mall in Nairobi. With more than 2 700 stores in 15 African countries, the Shoprite Group’s business is built on the promise of lower prices. It is now looking …

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Vivo Energy Completes Engen Transaction Adding 230 Service stations in Eight African Countries

Vivo Energy plc is pleased to announce the completion of the transaction with Engen Holdings (Pty) Limited, previously announced on 18 September 2018. The transaction adds operations in eight new countries and 230 Engen-branded service stations to Vivo Energy’s network, taking its total presence to over 2,000 service stations, across …

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More in Store for African Retail & Consumer Businesses

Africa’s economy has seen modest growth in the wake of falling commodity prices, slowing revenues and volatile currencies. The moderation in growth impacts a range of industries and sectors, including retail and consumer products that must contend with rising costs, and a fall in prices. Despite the decline in growth, …

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Kenya: End of an Era As Iconic Retailer Ebrahim Supermarket Shuts

One of Kenya’s oldest retailers, Ebrahim Supermarket, has closed down its Moi Avenue branch in a move that ends its 75-year run in Nairobi. The retailer sold all of its stock on discounted prices throughout last week in a massive clear-out that ended on Saturday, marking its last day of …

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6 Sites Driving eCommerce in Africa

eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users expected to be shopping online by 2021. When it comes to eCommerce …

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Survey Reveals Kenya’s Customer Experience State in 2018

Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. …

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Carrefour Kenya Inks Deal with Online Platform Jumia to Boost Grocery, Beverages Sale

French multinational retailer, Carrefour has entered into a definitive agreement with Jumia, a Nigeria-based e-commerce platform to boost online grocery, beverages and other sales. A Business Daily report indicates that the deal will allow Carrefour customers purchase a wide selection of products from its six Nairobi stores on Jumia’s online …

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