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6 Sites Driving eCommerce in Africa

eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users expected to be shopping online by 2021. When it comes to eCommerce …

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Brand Trends for 2019: Winning Consumer Trust in a Toxic Climate

From data breaches to fake news to state capture to corporate failures, issues of trust and transparency ruled the headlines in South Africa and the rest of the world throughout 2018. As we move into 2019, the central challenge brands will wrestle with is that of embracing new roles and …

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Survey Reveals Kenya’s Customer Experience State in 2018

Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. …

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South Africa’s TFG Achieves E-Commerce Leadership with Oracle

TFG (The Foschini Group), a South African retail group operating in thirty-two countries across five continents, has chosen Oracle to support its digital transformation strategy with the consolidation of twenty-two brands into one online marketplace. With close to 3000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital …

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Kellogg Company Signs Long-Term Partnership Agreement with the Egypt’s Food Banking Regional Network

Kellogg Company will continue its School Feeding Program and launch two new initiatives in Egypt Kellogg Company, the world’s leading cereal company; second largest producer of cookies, crackers and savory snacks; a leading North American frozen foods company; and owner of Bisco Misr, Egypt’s leading biscuits company and Mass Food …

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Cape Union Mart Launches PLM Journey with Centric Software

South African multi-chain retailer chooses Centric PLM to support rapid growth, integrate suppliers and enhance visibility Cape Union Mart, the South African outdoor company, has selected Centric Software’s Product Lifecycle Management (PLM) solution. Centric Software provides the most innovative enterprise solutions to fashion, retail, footwear, outdoor, luxury and consumer goods …

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South African Consumer Confidence in a ‘Holding Pattern’

Latest consumer confidence levels remain unchanged compared to previous quarter Job prospects continue to haunt South Africans with only 34% seeing them as positive in the next 12 months The Consumer Confidence Index (CCI) for South Africa for Q3, 2018 remains unchanged compared to the previous quarter, remaining at 90 …

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Shoprite Fights High Education Costs with Low-Price Uniforms and School Fee Competition

Shoprite is helping to ease the burden of rising education costs by offering its customers a basic school uniform for under R100 and giving more than 460 learners the opportunity to have their 2019 school fees paid for. For less than R100, customers are able to buy a basic school …

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Carrefour Kenya Inks Deal with Online Platform Jumia to Boost Grocery, Beverages Sale

French multinational retailer, Carrefour has entered into a definitive agreement with Jumia, a Nigeria-based e-commerce platform to boost online grocery, beverages and other sales. A Business Daily report indicates that the deal will allow Carrefour customers purchase a wide selection of products from its six Nairobi stores on Jumia’s online …

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Kenya’s Milk Production Rises 6.7% on Favourable Weather Conditions

Kenya has recorded a 6.78% increase in milk production between the months of January 2018 to October 2018 as compared to last year attributed to favourable weather conditions during the period under review, reports Business Daily. This is equivalent to an increase to 517.6 million liters from 484.3 million liters …

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