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6 Sites Driving eCommerce in Africa

eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users expected to be shopping online by 2021. When it comes to eCommerce …

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Survey Reveals Kenya’s Customer Experience State in 2018

Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. …

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Carrefour Kenya Inks Deal with Online Platform Jumia to Boost Grocery, Beverages Sale

French multinational retailer, Carrefour has entered into a definitive agreement with Jumia, a Nigeria-based e-commerce platform to boost online grocery, beverages and other sales. A Business Daily report indicates that the deal will allow Carrefour customers purchase a wide selection of products from its six Nairobi stores on Jumia’s online …

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Kenya’s Milk Production Rises 6.7% on Favourable Weather Conditions

Kenya has recorded a 6.78% increase in milk production between the months of January 2018 to October 2018 as compared to last year attributed to favourable weather conditions during the period under review, reports Business Daily. This is equivalent to an increase to 517.6 million liters from 484.3 million liters …

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Kenya Meat Commission Suspends Over 60 Staff on a Go-Slow Fiasco

The Kenya Meat Commission (KMC) has suspended over 60 workers from its Athi River based factory for allegedly participating in a work go slow that had seen the slaughter operation in the factory impaired, reports the Kenya News Agency. The commission through the Managing Commissioner, James Ole Serian issued an …

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Zara Arrives in 106 Markets Thanks to its New Global Online Store

Zara’s global women’s men’s and kids’ collections will be available online for the first time to customers in Angola, Cameroon, Congo, Ivory Coast, Senegal, Kenya, Mali, Mozambique, Namibia, Tanzania, Madagascar, Zimbabwe and Ghana, among others. Zara will launch online sales through a dedicated worldwide online platform, thus bringing its fashions …

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Coca-Cola Beverages Africa Invests in State of the Art Manufacturing in Kenya

Coca-Cola Beverages Africa (CCBA) is evolving to become a total beverage company in response to changing consumer tastes and buying habits. In this context its portfolio of beverages is expanding significantly with the introduction of new products and the introduction of different categories of beverages. Part of this new way …

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Africa’s Entertainment and Media Industry Enters Dynamic New Wave of Convergence – 3.0

By 2022, total E&M revenue in South Africa is expected to reach R177.2 billion, up from R129.2 billion in 2017 Africa’s entertainment and media industry has entered a dynamic new phase – a third wave of convergence. The borders that once separated the entertainment and media (E&M), technology and telecommunications …

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What the Africa Continental Free Trade Area Agreement means for SA

South Africa has signed the African Free Trade Area (AfCFTA) agreement with the African Union, which will pave the way for the country to benefit from inter-regional trade within the African continent. “This agreement is an important step towards South Africa’s participation in a market of over one billion people …

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Truecaller Partnership with Yum Kenya to Aid Last Mile Food Delivery

Truecaller and Yum Deliveries, Nairobi’s premier online restaurant delivery service, announced today that they have partnered to provide an enhanced delivery experience by giving users more context to calls, and letting them know when their meal is about to reach them. Truecaller will now be able to show all customer …

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