Wednesday , February 20 2019
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6 Sites Driving eCommerce in Africa

eCommerce in Africa is booming but that doesn’t leave out any struggles which include uncertainty around receiving orders satisfactorily. There are currently 65.4 million eCommerce users in Africa and the Middle East, with an additional 20 million users expected to be shopping online by 2021. When it comes to eCommerce …

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Brand Trends for 2019: Winning Consumer Trust in a Toxic Climate

From data breaches to fake news to state capture to corporate failures, issues of trust and transparency ruled the headlines in South Africa and the rest of the world throughout 2018. As we move into 2019, the central challenge brands will wrestle with is that of embracing new roles and …

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Survey Reveals Kenya’s Customer Experience State in 2018

Kenya’s second largest telco Airtel, Equity bank and pay TV service provider DSTV have emerged to be among major brands offering their customers remarkable services and satisfaction. In a recent integrated customer experience company mSurvey has revealed the results for the year 2018 in their quarterly Customer Loyalty Benchmark Report. …

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Rwanda Seeks to Jumpstart Ecommerce in Africa

Internet users in emerging markets outnumber those in developed markets by a ratio of 2:1. Yet many emerging markets have struggled to access the benefits of digital commerce. The global market in digital commerce is estimated to reach more than $3 trillion this year, yet Africa claims less than $20 …

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Senior Appointment at Africa’s Largest Food Retailer

Sanjeev Raghubir has been appointed as Group Sustainability Manager at the Shoprite Group. Raghubir will be responsible for establishing a comprehensive sustainability strategy for the Group, which will also strengthen its ability to reduce its reliance on natural resources, while minimising its environmental footprint. Raghubir has a chemical engineering degree …

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South Africa’s TFG Achieves E-Commerce Leadership with Oracle

TFG (The Foschini Group), a South African retail group operating in thirty-two countries across five continents, has chosen Oracle to support its digital transformation strategy with the consolidation of twenty-two brands into one online marketplace. With close to 3000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital …

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Kellogg Company Signs Long-Term Partnership Agreement with the Egypt’s Food Banking Regional Network

Kellogg Company will continue its School Feeding Program and launch two new initiatives in Egypt Kellogg Company, the world’s leading cereal company; second largest producer of cookies, crackers and savory snacks; a leading North American frozen foods company; and owner of Bisco Misr, Egypt’s leading biscuits company and Mass Food …

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The Coca-Cola Company Completes Acquisition of Chi Ltd. in Nigeria

Coca-Cola Expands Minority Investment to Full Ownership of Africa’s Leading Producer of Juice and Value-Added Dairy Beverages The Coca-Cola Company has announced that it has completed its acquisition of Chi Ltd. in Nigeria. Coca-Cola first announced a minority investment in Chi three years ago and, as planned, has now acquired full …

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